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Swiss-Garden Hotel & Residences, Genting Highlands

Property class: 3.5

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Photo gallery for Swiss-Garden Hotel & Residences, Genting Highlands

A modern outdoor swimming pool with a view of mountains and a cloudy sky.
A modern kitchen with a central island, large windows, and a high ceiling with exposed beams.
A modern outdoor area with a curved wooden deck, red seating, and a small water feature.
A modern gym with cardio machines, weightlifting equipment, and large windows offering a city view.
A spacious lobby with a reception desk, seating area, and a modern ceiling design.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $57
$50 nightly
$57 total
Total with taxes and fees
Sep 1 - Sep 2

Explore the area

View in a map
Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang, 69000
  • Place, Happy Bee Farm & Insect World
    ‪9 min walk‬
  • Place, Genting Highlands Premium Outlets
    ‪5 min drive‬
  • Place, Genting SkyWorlds Theme Park
    ‪14 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪58 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted mirror.

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive 2-Bedroom Residence

A modern living room with a sofa, a dining table, and a TV.

Executive 2-Bedroom Residence

8.0 out of 10
Very good
(1 review)
  • 688 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premier 2-Bedroom Residence

A modern living room with a sofa, armchair, and coffee table. A TV is mounted on the wall, and there is a wooden floor.

Premier 2-Bedroom Residence

7.6 out of 10
Good
(5 reviews)
  • 783 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a desk, a chair, a potted plant, and a wardrobe.

Deluxe Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 362 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a view of the outdoors, and decorative wall art.

Deluxe Double Room, 1 Queen Bed

  • Hill view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Geo38 Premier Suites Genting Highlands
Genting Highlands
  • Pool
  • Kitchen
  • Washer
  • Dryer
3.9 out of 5, Good, 172 reviews
$29 nightly
The price is $35
Sep 7 - Sep 8
Total with taxes and fees
Geo38 Premier Suites Genting Highlands

About the neighborhood

Genting Highlands

Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 4-minute drive from Genting Skyway and 7 minutes from Genting Highlands Premium Outlets. .This family-friendly hotel is 5.7 mi (9.2 km) from Chin Swee Cave Temple and 7.3 mi (11.8 km) from Genting SkyWorlds Theme Park.

What's nearby

  • Happy Bee Farm & Insect World - 9 min walk - 0.5 miles
  • Genting Highlands Premium Outlets - 5 min drive - 2.4 miles
  • Genting SkyWorlds Theme Park - 14 min drive - 6.1 miles
  • First World Plaza - 14 min drive - 6.1 miles
  • SkyAvenue - 14 min drive - 6.1 miles

Getting around

  • Kuala Lumpur Taman Wahyu Komuter Station - 29 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 61 min drive

Restaurants

  • ‪ZUS Coffee - ‬7 min walk
  • ‪Kedai Makanan Lok Lok Corner 66 - ‬4 min drive
  • ‪Restoran Al-Esfan, Genting Highland - ‬1 min walk
  • ‪Restoran Makanan Enak - ‬2 min walk
  • ‪Seng Huat Bak Kut Teh - ‬3 min walk

About this property

Swiss-Garden Hotel & Residences, Genting Highlands

Swiss-Garden Hotel & Residences, Genting Highlands offers 370 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 370 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include an arcade/game room and a banquet hall.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Garden Terrace - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 62.64 for adults and MYR 32.40 for children
  • A restaurant

Restaurants on site

  • Garden Terrace

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 42 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Parking is included for 1 vehicle per reservation. A parking fee of MYR 16 per day (flat rate) or MYR 1 per hour applies for each additional vehicle.

Optional extras

  • Fee for buffet breakfast: approximately MYR 62.64 for adults and MYR 32.40 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Swiss-Garden Hotel Genting Highlands
Swiss-Garden Hotel
Swiss-Garden Hotel Genting Highlands
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Swiss-Garden Hotel & Residences, Genting Highlands Hotel
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Hotel Swiss-Garden Hotel & Residences Genting Highlands
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Swiss-Garden Hotel & Residences, Genting Highlands Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 151 reviews
Rating 8 - Good. 59 out of 151 reviews
Rating 6 - Okay. 23 out of 151 reviews
Rating 4 - Poor. 19 out of 151 reviews
Rating 2 - Terrible. 16 out of 151 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

YEW SANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Clean and Easy Parking.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

HIN BEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the stay
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay. Location wise is good as many amenities nearby.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

MADELINE

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Location was good too.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Noor Azizah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good free parking, average food for breakfast but no bar. How can a hotel branded Swiss~Garden operate without a bar. One can drive up to the Genting complex quite easily.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Hongxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Parking friendly. Nice views and good facilities around the area.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Munawar

Overall enjoyable stay
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Harpreet

Liked: Cleanliness, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Cheang Sar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient and staff are friendly, plenty of parking space
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Abdul Rasyid

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is quite convenient and close to genting premium outlet
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located mid-hill near the town. Many eateries within walking distance. Not too expensive place to stay.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Rossan Bunanig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and accessible to nearby shopping and eating spots. Staff were helpful and polite.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for Family Rooms

Stayed here with my family. Had a pleasant stay for 2 nights. Weather was just nice, room and hotel clean, friendly staffs.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Shi Rong

Liked: Cleanliness
Disliked: Amenities
Slow check in and check out process. Waited 30mins for check in and 30 mins for check out. Rooms are okay. Basic.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Mai Shih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

LengSan

Liked: Cleanliness, amenities, property conditions & facilities
Parking arrangement was a bit confusing else we had good experience despite the high occupancy level for the night we spent there
Stayed 1 night in May 2025
Verified review

8/10 Good

CL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent to good hotel for short trip

Check In : 4/5 Parking : 4/5 Lift / Corridor Cleanliness: 2.5/5 Room Cleanliness: 4/5 Room Soundproof: 3/5 Swimming Pool Practicality: 3/5 (for children ok) Breakfast Variety : 4/5 Hotel location to restaurants / convenient shops: 5/5
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Tuck Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean cozy room. Rooftop swimming pool is beautiful. Friendly staff. Will definitely stay again.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The property surroundings are very nice, staff friendly. The uphill walk to the food outlets can be a little challenging for the slightly unfit, but the coming back home is great., A short GRAB ride to the Genting highlands, to enjoy the beautiful surroundings and scenery. A peaceful place to relax
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service
The restaurant's breakfast has lots of variety. However, some food were cold. Pools above the residential block have lots of kids and the pool water look dirty. The room was clean and satisfactory. Great walking paths outside of the restaurant.
Verified review

8/10 Good

Sium

Liked: Cleanliness, staff & service, property conditions & facilities
We used the Swiss garden for Genting, the location is great for getting to and from KL to Genting. The only fault we have with Swiss Gardens is the lifts , someday you can wait 10-15 mins for one to have space enough for 2 people . Get the lifts sorted ! Rating will improve!!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

short family getaway

Value for money but the swimming pool does not provide pool towel. staff also not so helpful
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel. Family friendly. If you bring kids, you can ask for kids cutlery at their restaurant. I will be more than happy if the hotel can provide microwave and basic cutlery in their residence. They do have electric stove but you need to bring your own if you wish to cook.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Khairil

Liked: Cleanliness, amenities, property conditions & facilities
Environment is friendly Need improve on staff communication during serve
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swiss Garden Genting never paid house rentals.

Swiss Garden Genting forgot to house rental.
Stayed 1 night in Nov 2024