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Grand Mercure Kuala Lumpur Bukit Bintang

5.0 star property

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Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang

Exterior
Aerial view
A hotel room with two beds, a desk, a sofa, and a large window with curtains.
A modern restaurant interior with seating, a kitchen area, and a patterned floor.
A spacious lobby with a travel desk, seating area, and a reception desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $96
$85 nightly
$96 total
Total with taxes and fees
Aug 21 - Aug 22

Explore the area

View in a map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room with 1 king size bed

Deluxe Room with 1 king size bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room with 1 king size bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room with 1 king-size bed

Minibar, in-room safe, desk, laptop workspace

Executive Room with 1 king-size bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room with 2 single beds

A hotel room with two beds, a desk, a sofa, and a large window with curtains.

Executive Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a decorative wall panel.

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with a large bed, a bedside table, a wardrobe, and a decorative wall panel.

Superior Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room

A modern hotel room with a large bed, a desk, a mirror, and a walk-in closet.

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room with 2 single beds

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Similar properties

View from property
Traders Hotel Kuala Lumpur
Kuala Lumpur City Centre
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,000 reviews
$128 nightly
The price is $143
Aug 6 - Aug 7
Total with taxes and fees
Traders Hotel Kuala Lumpur

About the neighborhood

Kuala Lumpur

Grand Mercure Kuala Lumpur Bukit Bintang is centrally located in Kuala Lumpur, a 4-minute walk from Jalan Alor and 12 minutes by foot from Petaling Street Market. .This luxury hotel is 1.2 mi (2 km) from Merdeka Square and 1.4 mi (2.2 km) from Pavilion Kuala Lumpur.

What's nearby

  • Jalan Alor - 3 min walk - 0.2 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • Berjaya Times Square - 7 min walk - 0.4 miles
  • Petaling Street Market - 10 min walk - 0.6 miles
  • Pavilion Kuala Lumpur - 14 min walk - 0.8 miles

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪VCR - ‬2 min walk
  • ‪Dury Dury - ‬4 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬3 min walk
  • ‪Limapulo Terrace - ‬3 min walk
  • ‪Flavors Restaurant - ‬1 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

Grand Mercure Kuala Lumpur Bukit Bintang offers 325 accommodations with minibars and safes. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 325 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Agarwood Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Agarwood Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 48 for children
  • A restaurant

Restaurants on site

  • Agarwood Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 48 for children
  • Self parking fee: MYR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 130 out of 297 reviews
Rating 8 - Good. 99 out of 297 reviews
Rating 6 - Okay. 39 out of 297 reviews
Rating 4 - Poor. 16 out of 297 reviews
Rating 2 - Terrible. 13 out of 297 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marzuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant environment, ambience & service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient..clean..good staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nedu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kumana Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place in Bangkok. Excellent staff and attention to service and detail. 5 star service.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Manik

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
The staffs were good kind.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Reza

Disliked: Staff & service
Nice area nice hotel I enjoyed
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Hoa Chanh

Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed this hotel and its location. We enjoyed Malaysia. Will return to this hotel again next time.
Stayed 3 nights in May 2025
Verified

8/10 Good

Wai Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was polite and is approachable . Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain. There are convenient stores which are open 24hrs so that was handy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great area in Clarke Quay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Reiciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place will definitely come back again
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel, conveniently located to food, shops and transport
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hotel is clean.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Latifah Bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Verified

4/10 Poor

Ghada

Liked: Cleanliness
Disliked: Amenities
1-Room very bland.No cupboard ,just an open shelf to hang clothes on. The bathroom door hanger fell when I closed the door on my first day, I told the receptionist but it was not fixed !!! 2-Amenities poor - no green tea just 2 tea bags Mugs too big to use for the Nespresso coffee machine. 3-friendly staff. 4- Breakfast average. Overall overpriced.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and room service. Fantastic breakfast.
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valuable and comfortable hotel, will recommend friends to stay 😊
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Seng Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Gia at check in was so helpful and nice!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to night markets
Stayed 5 nights in Apr 2025