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Shangri-La Kuala Lumpur

Property class: 5 and above

Choose dates to view prices

Photo gallery for Shangri-La Kuala Lumpur

Bar (on property)
A hotel room with a large bed, a sofa, a table with apples, and a city view.
A poolside area with lounge chairs, a table with a fruit bowl and drinks, and a view of tall buildings in the background.
A cozy indoor setting with a round mirror, a table with teacups, and chairs.
A spa area with a circular hot tub, stone walls, and potted plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$122 nightly
The current price is $133 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪5 min walk‬
  • Place, Kuala Lumpur Tower
    ‪9 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a table with apples, and a city view.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club, Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with a city view.

Horizon Club, Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed, Bathtub (Selection)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Premier Room, 1 King Bed, Bathtub (Selection)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a view of the city.

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Club, Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large window, and a chandelier.

Horizon Club, Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Room, 1 King Bed, Non Smoking (Premier)

A hotel room with a large bed, a red armchair, a small round table with a lamp, and a view of tall buildings through the window.

Family Room, 1 King Bed, Non Smoking (Premier)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Business Double Room, 1 King Bed (Premier)

A hotel room with a bed, a desk with a computer, a chair, a small table with a lamp, and a large window with a city view.

Business Double Room, 1 King Bed (Premier)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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4.6 out of 5, Wonderful, 1,034 reviews
$82 nightly
The price is $90
Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Kuala Lumpur

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of KLCC Park and Petronas Twin Towers. .This family-friendly hotel is 0.5 mi (0.7 km) from Suria KLCC Shopping Centre and 0.6 mi (1 km) from Pavilion Kuala Lumpur.

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.3 miles
  • Kuala Lumpur Tower - 9 min walk - 0.5 miles
  • Pavilion Kuala Lumpur - 12 min walk - 0.7 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • Petronas Twin Towers - 14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Bbq Restoran - ‬3 min walk
  • ‪G.R Curry House - ‬4 min walk
  • ‪HAN Modern Korean Grill - ‬2 min walk
  • ‪Seeds Origin - ‬3 min walk
  • ‪The Lobby Lounge - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Kuala Lumpur? This hotel has 84573 square feet (7857 square meters) of space consisting of a conference center and 15 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Shangri-La Kuala Lumpur has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (84,573 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Elevator (45 inch wide door)
  • Lever door handles
  • Null
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 174.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 400 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 174.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Shangri-La Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1008 reviews
Rating 8 - Good. 156 out of 1008 reviews
Rating 6 - Okay. 48 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast buffet and dinner appetizers
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent short stay .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing stay for the family
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern property, well maintained, friendly staff and good location. 8 min walk to the twin towers.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent Breakfast:)
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is 5 stars!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. One of our favorite hotels. Beautiful pool and excellent rooftop bar.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round superb hotel. Could not fault the hotel or staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel and would recommend it to anyone anytime.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay. The staff were very polite and respectful. The property was clean, beautiful and with great amenities.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A nice hotel. Room was a bit dated for 5*. Breakfast was great. gym was good. Pool needs update. Staff friendly. 200 rooms out of commission being refurbished
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and the hotel’s location is excellent Highly recommended
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for more. Best room, great horizon club, best breakfast we had, made such a fuss of our toddler. Clean and lovely facilities
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel amazing staff it’s a Shangri-La and it never disappoints. I wish I remembered the people who helped us directly, but not one of the people who work in a hotel were rude or nothing. Everybody was so nice so helpful so polite accommodating will continue to stay at Shangri-La’s.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, nice room, upgraded our room for free. No complaints
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at the lounge were amazing great service
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Clean friendly good location
Stayed 3 nights in Feb 2026