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Shangri-La Kuala Lumpur

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Photo gallery for Shangri-La Kuala Lumpur

City view
Premium bedding, minibar, in-room safe, desk
Exterior
Meeting facility
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
The current price is $133
$122 nightly
$133 total
Total with taxes and fees
Jun 27 - Jun 28

Explore the area

View in a map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪5 min walk‬
  • Place, Kuala Lumpur Tower
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Bathtub (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Bathtub (Selection)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed, Non Smoking (Premier)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (Premier)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Horizon Club Executive King Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive King Room

  • Sleeps 3
  • Free WiFi

View all photos for Business Room, 1 King Bed (Premier)

Business Room, 1 King Bed (Premier) | Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed (Premier)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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4.6 out of 5, Wonderful, 1,002 reviews
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The price is $140
Jul 1 - Jul 2
Total with taxes and fees
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About the neighborhood

Kuala Lumpur

A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. .This family-friendly hotel is 0.6 mi (0.9 km) from Kuala Lumpur Tower and 0.6 mi (1 km) from Suria KLCC Shopping Centre.

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.3 miles
  • Kuala Lumpur Tower - 9 min walk - 0.5 miles
  • Pavilion Kuala Lumpur - 14 min walk - 0.8 miles
  • Petronas Twin Towers - 14 min walk - 0.8 miles
  • Petaling Street Market - 3 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪G.R Curry House - ‬4 min walk
  • ‪Xin Cuisine - ‬6 min walk
  • ‪Bbq Restoran - ‬3 min walk
  • ‪Melting Pot Café - ‬5 min walk
  • ‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk

About this property

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Kuala Lumpur? This hotel has 84573 square feet (7857 square meters) of space consisting of a conference center and 15 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Shangri-La Kuala Lumpur has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (84,573 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Elevator (45 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 174.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 400 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 174.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Shangri-La Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1010 reviews
Rating 8 - Good. 159 out of 1010 reviews
Rating 6 - Okay. 50 out of 1010 reviews
Rating 4 - Poor. 19 out of 1010 reviews
Rating 2 - Terrible. 18 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jayson Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and the hotel’s location is excellent Highly recommended
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

hassan

Clean friendly good location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, with lovely friendly staff and good amenities with the pool. The hotel is more traditional in style, but of very high quality.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, amenities
Such a beautiful and comfortable hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Renend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel !!The staff is very helpful and location is great. It’s easy to walk around to shops, restaurants and Malls. One of the best hotels around with top tier service. Breakfast is also wonderful with lots of choices.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. The staff is very attentive, clean room, will definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with excellent staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Petronas Tower and other sites of interest. A short ride to other areas for night market, Chinatown, little India etc. Hotel staff is very accommodating and just delightful! Job well done
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great room - loads of space, comfortable and quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant staffing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gary F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good lots of choice, the room was very clean and freshly towels,
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older hotel not too bad. Staff are great. Has an early 2000s charm, but it’s definitely showing and overdue for a modern refurb.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities
Very beautiful property, very well maintained. The staff is super helpful, friendly . The rooms were well stocked with water and any other supplies we might possibly need, Room sizes were spacious and very comfortable. Definitely recommend
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great staff. Good food.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, staff and service, and a great location
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aleksandrs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and Malaysia is a must visit
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very helpful staff, less than 10min walk to KLCC
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rupender

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Staffs all around the hotel were really friendly and welcoming. The room I booked was well maintained as well! Would loved it more if they had a cocktail bar in the hotel :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tian L

Liked: Cleanliness, staff & service, amenities
The lobby was stunning with Chinese New Year decorations.
Stayed 2 nights in Jan 2026