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Santa Grand Classic Chinatown

3.0 star property

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Photo gallery for Santa Grand Classic Chinatown

Front of property
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Property entrance
Family Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
No 1 & 3 Lebuh Pudu Laluan Kasturi,, Kuala Lumpur, 50050
  • Place, Central Market
    ‪1 min walk‬
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Merdeka Square
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(18 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio

8.4 out of 10
Very good
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior
Holiday Inn Express Kuala Lumpur City Centre by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,002 reviews
$58 nightly
The price is $64
Mar 10 - Mar 11
Total with taxes and fees
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About the neighborhood

Kuala Lumpur

With a stay at Santa Grand Classic Chinatown in Kuala Lumpur (Golden Triangle), you'll be steps from Central Market and a 3-minute drive from Berjaya Times Square. .This hotel is 1.6 mi (2.5 km) from Suria KLCC Shopping Centre and 1.7 mi (2.8 km) from Pavilion Kuala Lumpur.

What's nearby

  • Central Market - 1 min walk - 0.0 miles
  • Petaling Street Market - 2 min walk - 0.1 miles
  • Merdeka Square - 5 min walk - 0.3 miles
  • Jalan Alor - 15 min walk - 0.8 miles
  • Berjaya Times Square - 3 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 14 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

  • ‪Restoran Tajudin Nasi Beriani - ‬1 min walk
  • ‪Restoran Yusoof Dan Zakhir - ‬1 min walk
  • ‪Food Court - ‬3 min walk
  • ‪Ginger Restaurant - ‬2 min walk
  • ‪Ola Cafe - ‬1 min walk

About this property

Santa Grand Classic Chinatown

Santa Grand Classic Chinatown offers 42 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
At Santa Grand Classic Chinatown, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Santa Grand Classic Chinatown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 30 for children
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 30 for adults and MYR 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 1041024D

We should mention

Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Santa Grand Classic Chinatown Hotel
Santa Grand Classic Chinatown Kuala Lumpur
Santa Grand Classic Chinatown Hotel Kuala Lumpur

Santa Grand Classic Chinatown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 170 reviews
Rating 8 - Good. 56 out of 170 reviews
Rating 6 - Okay. 25 out of 170 reviews
Rating 4 - Poor. 4 out of 170 reviews
Rating 2 - Terrible. 4 out of 170 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Hafsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, the only negative size for us the superior double room was very small. staffs were amazing, breakfast was very good not much of choice but my husband and I, really enjoyed it. Shopping area from food to clothes for us was amazing. The location was very convinience
Stayed 6 nights in Nov 2025

10/10 Excellent

Verónica

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. My room was modern, beautifully decorated, and spotlessly clean, with a very comfortable bed that made it easy to rest after long days exploring. I also appreciated that housekeeping refreshed the room daily, including towels, water, coffee, and other amenities. The location was one of my favorite part, just steps away from great restaurants, street art, and covered markets, all easily walkable. I enjoyed the breakfast every morning, made good use of the pool, and the Wi-Fi worked perfectly throughout my stay. If there’s one thing that could be improved, it would be the consistency of the hot water. Other than that, everything was excellent. I truly enjoyed my time here and would happily stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Catherine and Harry

Liked: Cleanliness, staff & service, amenities
Room was fab and location was excellent, right next to central market
Stayed 2 nights in Oct 2025

10/10 Excellent

Anikó

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean well equipped room, nice staff and good location. Good breakfast.
View from room soundproof rooms!
Stayed 10 nights in Oct 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check in, nice pool. Good place to stay for a short break.
Stayed 3 nights in Oct 2025

8/10 Good

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fabulous hotel giving everything that a budget hotel can offer. The staff were very friendly and helpful. The hotel looks very unassuming considering that it is in the central business district, opposite the central market but it is quite quite inside and safe. Lots of shopping and food around the area. Great place.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet comfortable great pool
Stayed 3 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Small but perfectly formed. The property is well situated within the up-and-coming area of Chinatown with all it's quirkiness (and hidden bars!). Monorail is close by and super-easy to get around the city.
Stayed 3 nights in Sep 2025

6/10 Okay

Parveen

Breakfast options were limited and there were healthy options such as salad to eat. The beds were clean and very comfortable. Staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast with lots of Western and Malaysian options. Loved the rooftop pool with a fantastic view! The staff was also very kind and solicitous. It is also immediately next to the Central Market, so lots of shopping options. Close to the MRT/Metro and in the heart of vibrant Chinatown. I really enjoyed my stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Rowena, Puchong

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The location was great and parking needs to be at the Central Market. First outlook was great, lobby ambiance and staff was very friendly. The downside was just the cleanliness & maintenance of the room. Bedsheet pillowcase was not changed and had hair on it but they changed it immediately. The room need abit of maintenance but for the price we pay, i guess it is alright and it is only for a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy central location. Possible to walk to some attractions but very usefully close to 2 metro stations. Once you have your metro pass you're able to anywhere easily. Beautiful and plentiful breakfast, both Asian and European style. Friendly, helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rudolf Jan

Stayed 2 nights in Jul 2025

8/10 Good

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Yufei

Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a friendly staff in a convenient location!
Stayed 3 nights in May 2025

2/10 Terrible

Andria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager has been extremely unprofessional. Despite my efforts to reach out to him personally to discuss the inconveniences I experienced during my stay, I have received no response even after checking out. The room provided was dusty, and the lift was broken for two days, which was particularly inconvenient as my room was on the 5th floor. When I checked in, I requested a better room, but the staff informed me that the hotel was fully booked for the weekend. The air conditioning in the room was loud and noisy, making it impossible to sleep during my 4-night stay. The shower water was cold and inconsistent, with only minimal hot water available. Despite my daily requests at the counter and leaving the sign on the door, the staff did not clean the room. Adding on, let me put this down by chronology : Day 1 : Check in at 9pm , Already reach out to your staff for a new room. Staff said room fully booked throughout the weekend. (This is your evening staff at Front desk) Day 2 : I inform on a room clean in the morning before I started my visiting in KL for the first time, and contacted Expedia approximately 11pm at night due to the inconveniences that I have during my stay. Day 3 : I reach out to your property at the front desk at 11AM to inform on the issue that I was having but was turned down and given the excuse on : why Did I not reach out to the staff at the counter about the air cond and cold water shower. Also this falls on a Saturday, manager off
Stayed 4 nights in May 2025

2/10 Terrible

Vanessa

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was awful. The aircon did not work well and the room felt damp. Would not recommend
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed here for three night, on arrival the a/c wasn’t on in our room so it remained completely warm over the next day. It’s also not powerful whatsoever so you don’t feel the effect. Room was okay, very small but was cleaned each day. The shower drain constantly clogged so ended up over flowing onto the floor. Location is good, beside central market and near a train station.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice and both times it was excelent. Right next to the central market and 2 min walk from china town. Decent breakfast and great staff.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel right next door to the central market. The room was very clean and quiet with a good quality bathroom. Staff were friendly and helpfull with my travel plans. Would recommend.
Stayed 2 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Overall my stay was great, not sure why some people give 1 star complaining about the surroundings. You can't have better location if you want to enjoy local life. Staff was good. My room was clean and the bed amazingly comfortable. The swimming pool, was cute and nice view in the evening. Sadly the water was way too cold for my personal taste. I don't give 5 stars only because i think breakfast could be better and more consistent. Some days options were empty, and not refilled. Not many fruits options as well that i don t think in this country should be a problem. Good point was the eggs made on demand. Overall for the price i don't think you can have better. I would definitely come back.
Stayed 4 nights in May 2025

10/10 Excellent

Kwok Kwong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that's proximity to everything: Pasar Seni MRT Station; street markets lime the Central Market; Chinatown, etc. Also, fabulous complimentary reakfast!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Great
Stayed 7 nights in Apr 2025