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Aparthotel

Robertson BY Shahjalal Suites

Property class: 4.5

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Photo gallery for Robertson BY Shahjalal Suites

A modern living room with a dining area, a large window, and a city view.
A modern living room with a flat-screen TV, a sofa, an ottoman, and a large window with curtains.
A modern living room with a dining area, wooden shelves, and a large window with a city view.
A nighttime swimming pool with a cityscape view, surrounded by trees and illuminated by artificial lighting.
A cityscape with a prominent tower, high-rise buildings, and potted plants on a windowsill.

Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Changkat Bukit Bintang
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Romantic Apartment, 1 Bedroom, City View

A balcony with wicker chairs and a small table, overlooking a cityscape with high-rise buildings and a distinctive tower.

Romantic Apartment, 1 Bedroom, City View

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

A modern hotel room with a large bed, a nightstand with a lamp, and a view of the city through large windows.

Executive Apartment, 1 Bedroom

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

A bedroom with a large bed, a tufted headboard, and a view of a cityscape with a tower.

Family Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

A modern hotel lobby with a central water feature, large pillars, and a seating area.
The Robertson Kuala Lumpur
Bukit Bintang
  • Pool
  • Hot tub
  • Kitchen
  • Washer
3.6 out of 5, Good, 84 reviews
$42 nightly
The price is $48
Oct 25 - Oct 26
Total with taxes and fees
The Robertson Kuala Lumpur

About the neighborhood

Kuala Lumpur

In the heart of Kuala Lumpur, this aparthotel is within a 5-minute drive of Berjaya Times Square and Kuala Lumpur Sentral. .This golf aparthotel is 1.4 mi (2.2 km) from Pavilion Kuala Lumpur and 1.6 mi (2.6 km) from KLCC Park.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Jalan Alor - 5 min walk - 0.3 miles
  • Changkat Bukit Bintang - 7 min walk - 0.4 miles
  • Berjaya Times Square - 8 min walk - 0.5 miles
  • Lot 10 Shopping Centre - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 15 min walk - 0.8 miles

Getting around

  • Imbi Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 15 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪VCR - ‬5 min walk
  • ‪Just Fruits Neighbourhood Market - ‬1 min walk
  • ‪Jamaica Blue - ‬1 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬4 min walk
  • ‪Private Corner Cafe - ‬2 min walk

About this property

Robertson BY Shahjalal Suites

This aparthotel offers 4 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch Smart televisions come with cable channels.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a mud bath, a sauna, and a steam room. The spa is open daily.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. A 50-inch Smart television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and an electric kettle.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 15 outdoor pools, a sauna, and bicycles to rent. Additional features at this aparthotel include gift shops/newsstands, a hair salon, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of this aparthotel.
Featured amenities include express check-in, express check-out, and ATM/banking services. Free self parking is available onsite.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 15 outdoor pools
  • Full-service spa
  • Mud bath
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop

Bedrooms

  • 1 bedroom
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: MYR 35 per stay

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate dining area

Entertainment

  • 50-inch smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Yard

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Virtual front desk

Location highlights

  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Bicycle rentals
  • Children's pool
  • Golf driving range
  • Shopping mall
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 35.0 per stay
Cribs (infant beds) are not available

Property payment types

  • Mastercard

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation
  • Cleaning fee: MYR 65 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 35.0 per stay
  • Electricity fee: MYR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Robertson BY Shahjalal Suites Kuala Lumpur
Robertson BY Shahjalal Suites Condominium resort
Robertson BY Shahjalal Suites Condominium resort Kuala Lumpur

Robertson BY Shahjalal Suites Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

3.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Very bad accommodation experience

The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival. Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed. I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.
Stayed 5 nights in Dec 2024
Verified review

2/10 Terrible

Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Communication
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024