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Resorts World Genting - First World Hotel

Property class: 3

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Photo gallery for Resorts World Genting - First World Hotel

A colorful hotel complex with multiple high-rise buildings, a central plaza, and surrounding greenery.
A family inside a vehicle with a view of a cable car in the background.
A hotel room with a bed, a desk, a chair, a desk lamp, a telephone, and a window with curtains.
A restaurant with a modern interior, featuring a yellow sign indicating a terminal.
A reception area with a reception desk, a glass wall, and a fitness center visible in the background.

Reviews

6.4 out of 10

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Genting Highlands, 69000 Genting Highlands, Genting Highlands, Pahang, 69000
  • Place, First World Plaza
    ‪1 min walk‬
  • Place, Skytropolis Indoor Theme Park
    ‪1 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪2 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪72 min drive‬

Room options

DOUBLE DELUXE SUPERIOR

  • Sleeps 4

DOUBLE LUXURY

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

View all photos for WORLD CLUB

A modern hotel room with a large window, a flat-screen TV, a sofa, two beds, and a ceiling fan.

WORLD CLUB

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double or Twin CLUB

  • Sleeps 6

View all photos for DELUXE

A hotel room with two beds, a desk, a chair, a mirror, and a door.

DELUXE

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Y5 DELUXE

A hotel room with a bed, bedside table, and a wall-mounted TV.

Y5 DELUXE

  • Sleeps 2
  • 1 Double Bed

View all photos for SUPERIOR DELUXE

A modern hotel room with two beds, a desk, a chair, and a view of a green landscape through large windows.

SUPERIOR DELUXE

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Double or Twin LUXURY

  • Sleeps 6

Double or Twin STANDARD

  • Sleeps 6

Room CAPACITY 2

  • Sleeps 10

Room DELUXE CAPACITY 2

  • Sleeps 10

Room CLUB

  • Sleeps 10

Room DELUXE

  • Sleeps 10

Room DELUXE EXECUTIVE

  • Sleeps 10

Room DELUXE SUPERIOR

  • Sleeps 10

Room LUXURY

  • Sleeps 10

Room RUN OF HOUSE

  • Sleeps 10

Room STANDARD

  • Sleeps 10

SINGLE CLUB

  • Sleeps 1

SINGLE DELUXE

  • Sleeps 1

View all photos for Y5 TRIPLE

A hotel room with two beds, a desk, a chair, a wardrobe, and a ceiling fan.

Y5 TRIPLE

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

TRIPLE QUEEN SIZE BED

  • Sleeps 5

TRIPLE STANDARD

  • Sleeps 5

View all photos for TRIPLE ROOM

A hotel room with a large bed, a bedside table, a nightstand, a window with curtains, and a view of the outdoors.

TRIPLE ROOM

  • 204 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

TWIN CLUB

  • Sleeps 4

TWIN DELUXE

  • Sleeps 4

TWIN DELUXE QUEEN BED

  • Sleeps 4

TWIN LUXURY

  • Sleeps 4

TWIN QUEEN SIZE BED

  • Sleeps 4

TWIN STANDARD

  • Sleeps 4

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About the neighborhood

Genting Highlands

When you stay at Resorts World Genting - First World Hotel in Genting Highlands, you'll be connected to the convention center, within a 10-minute walk of Genting SkyWorlds Theme Park and First World Plaza. .This spa hotel is 6.5 mi (10.5 km) from Genting Highlands Premium Outlets and 0.1 mi (0.1 km) from SkyAvenue.

What's nearby

  • First World Plaza - 1 min walk - 0.0 miles
  • Skytropolis Indoor Theme Park - 1 min walk - 0.0 miles
  • SkyAvenue - 1 min walk - 0.1 miles
  • Genting SkyWorlds Theme Park - 2 min walk - 0.1 miles
  • Genting Casino - 5 min walk - 0.3 miles

Getting around

  • Batang Kali Station - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 79 min drive

Restaurants

  • ‪Tampopo Delicieux - ‬3 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Beauty In The Pot - ‬3 min walk
  • ‪Burger & Lobster - ‬3 min walk
  • ‪Palsaik Korean BBQ - ‬4 min walk

About this property

Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel offers 6083 accommodations with complimentary toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 6083 guestrooms. Cable television is provided for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include concierge services, a hair salon, and shopping on site.
Enjoy international cuisine at The Food Factory, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Dial-up internet

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MYR 35 for adults and MYR 17 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Food Factory

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 35.00 for adults and MYR 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Resorts World Genting - First World Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 142 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 274 out of 1000 reviews
Rating 4 - Poor. 150 out of 1000 reviews
Rating 2 - Terrible. 127 out of 1000 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no disposable slipper, no mineral water and no toiletries so have to prepare ourselves. Hotel location is the best with a lot eateries and shopping area around and plenty of seating areas to rest your foot. Overall is a good place to stay.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
The checkin process is chaotic at best. Staff was unresponsive which led to checking in taking at least a hour. The hotel is basic and again. The rest of resort is pretty awesome.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
location is good
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Amenities
Not organised. Check in was mess
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Amenities
Cool weather 17 to 20 degrees C , good food. Good shopping. Great casinos.
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to themepark
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Staff & service

Holiday Trip

no comment
Stayed 4 nights in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Last time staying in this hotel
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Trip

Room size is very small and basic accessory limited. Overall location & foods easy asceses.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not so clean and getting older. But it is a best choice for Genting Highlands trip if you are looking for budget cost.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service
Nothing to shout about, very basic room. Tiny TV. Everything is old
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Staff & service
So far so good..
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Under average hotel

Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, room comfort
Awful room
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Acceptable in cleanliness. A pity that not man out door activities.
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel in the entire world, we had to stand & wait for 2 hours just to check in, at least 100 people standing on line including seniors & kids with only 2 receptionist !!
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Disliked: Staff & service

Service staff not friendly and service not efficie

Nil
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Do not stay here, it is dirty and the staff are rude and unhelpful
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness
Take long time to check in
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst Genting Hotel

Genting Hotel cleaness is very terrible, very dirty toilet & floor, looks like the cleaner skipped the work. Pls don't stay this hotel.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Disliked: Staff & service
Check in take longer time. However, check out is very fast and convenient
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is poor and very very very old , it is like you are in a grave 😰😰😰😡😡😡😡 windows are facing next room , the room is very dark no lights coming from the windows .
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Feb 2023