See all properties

Platinum Service Suites Kuala Lumpur KLCC

4.0 star property

Choose dates to view prices

Photo gallery for Platinum Service Suites Kuala Lumpur KLCC

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Creator video
Deluxe Apartment, 3 Bedrooms | Bathroom | Designer toiletries, hair dryer, slippers, towels
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Bar (on property)

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Apartment, 1 Bedroom

  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Desk, blackout drapes, soundproofing, iron/ironing board

Family Apartment, 2 Bedrooms

  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment, 3 Bedrooms

  • 1292 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, blackout drapes, soundproofing, iron/ironing board

Executive Apartment, 2 Bedrooms

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

Outdoor pool
THE FACE Style Hotel
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 105 reviews
THE FACE Style Hotel

About the neighborhood

Kuala Lumpur

With a stay at Platinum Service Suites Kuala Lumpur KLCC, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and KLCC Park. .This hotel is 1.3 mi (2.2 km) from Pavilion Kuala Lumpur and 2 mi (3.2 km) from Berjaya Times Square.

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.2 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 14 min walk - 0.8 miles

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Cafe: In House - ‬3 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Evolution - ‬3 min walk
  • ‪R Club Lounge - ‬3 min walk
  • ‪Cafe Ilviso - ‬1 min walk

About this property

Platinum Service Suites Kuala Lumpur KLCC

Platinum Service Suites Kuala Lumpur KLCC offers 15 air-conditioned accommodations with fireplaces and washers/dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 15 air-conditioned rooms featuring fireplaces and LED televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Platinum Service Suites Kuala Lumpur KLCC has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: MYR 50 per day
  • In-room safe fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Platinum Service Suite @ The Face
Platinum Service Suite at The Face
Platinum Service Suites Kuala Lumpur KLCC Hotel
Platinum Service Suites Kuala Lumpur KLCC Kuala Lumpur
Platinum Service Suites Kuala Lumpur KLCC Hotel Kuala Lumpur

Platinum Service Suites Kuala Lumpur KLCC Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Ketan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Stayed 4 nights in Jun 2024

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Clean and comfortable
Stayed 2 nights in Jun 2024

8/10 Good

Hon Wei

Liked: Staff & service
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Stayed 2 nights in Jul 2022

2/10 Terrible

DONGJUN

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Air conditioners are mostly not working

Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Stayed 1 night in Oct 2021

8/10 Good

Marimuthu

Stayed 1 night in Aug 2020

8/10 Good

Pun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Stayed 1 night in Sep 2019

6/10 Okay

Tamaki

Disliked: Cleanliness, staff & service
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Stayed 2 nights in Jul 2024

6/10 Okay

How Kim, Montreal

Liked: Property conditions & facilities
Stayed 8 nights in Jun 2024

2/10 Terrible

Dae hyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Soumaya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjours l’emplacement est juste magnifique
Stayed 7 nights in Apr 2024

6/10 Okay

Ma Graciela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de mantenimiento

No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
部屋の掃除を依頼してもやらないことがしばしば。 交換したタオルが汚れてる
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Feb 2023