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Palace Hotel

3.0 star property

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Photo gallery for Palace Hotel

Food and drink
Check-in/check-out kiosk
Family Quadruple Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing
View from property
Building design

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
No 40-46 Jalan Masjid India, Kuala Lumpur, 50100
  • Place, Merdeka Square
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Family Room

In-room safe, individually furnished, desk, soundproofing

Family Room

  • Sleeps 4

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Superior Twin Room, 1 Bedroom

  • City view
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Superior Double Room, 1 Bedroom

  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Deluxe Double Room, 1 Bedroom

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Deluxe Twin Room, 1 Bedroom

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, individually furnished, desk, soundproofing

Family Quadruple Room, 1 Bedroom

  • City view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, soundproofing

Deluxe Double Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, individually furnished, desk, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, individually furnished, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, individually furnished, desk, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

Basic Twin Room, 1 Bedroom, Non Smoking | In-room safe, individually furnished, desk, soundproofing

Basic Twin Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room-No Window

In-room safe, individually furnished, desk, soundproofing

Deluxe Twin Room-No Window

  • Sleeps 2

View all photos for Superior Twin Room-No Window

In-room safe, individually furnished, desk, soundproofing

Superior Twin Room-No Window

  • Sleeps 2

View all photos for Budget Twin

In-room safe, individually furnished, desk, soundproofing

Budget Twin

  • Sleeps 2

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur (Golden Triangle), Palace Hotel is within a 15-minute walk of Petaling Street Market and Kuala Lumpur Tower. .This hotel is 1.4 mi (2.3 km) from Petronas Twin Towers and 1.8 mi (2.9 km) from KLCC Park.

What's nearby

  • Masjid India - 2 min walk - 0.1 miles
  • SOGO - 5 min walk - 0.3 miles
  • Merdeka Square - 5 min walk - 0.3 miles
  • Petaling Street Market - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 7 min walk
  • Dang Wangi Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • ‪Selangor Mansion Roti Banjir Special - ‬1 min walk
  • ‪Restoran Din Sakeela - ‬2 min walk
  • ‪ABC Food Corner - ‬2 min walk
  • ‪Kebab Jalan Tar - Since 1986 - ‬1 min walk
  • ‪Medan Selera Tepi Mydin - ‬1 min walk

About this property

Palace Hotel

Hotel with a restaurant, near Petronas Twin Towers
Palace Hotel offers 83 air-conditioned accommodations with safes and complimentary newspapers. These individually furnished accommodations include desks. Premium satellite television is provided.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 83 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Sangeetha, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is available for a surcharge.
Sangeetha - This restaurant specializes in vegetarian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Sangeetha

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Hotel Kuala Lumpur
Palace Kuala Lumpur
Palace Hotel Hotel
Palace Hotel Kuala Lumpur
Palace Hotel Hotel Kuala Lumpur

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Demetrius

Liked: Cleanliness, staff & service
Disliked: Amenities
Very simple property vegetarian restaurant attached really good food but limited choices for food nearby also room bed was lumpy area safe close to city center kind of noisy most times in area not hotel only shopping nearby is jewelry and some clothes if looking for simple cost effective place this is it no frills
Stayed 4 nights in Sep 2025

10/10 Excellent

THAKKER

Traveled with family
Liked: Cleanliness
Hotel is near by vegetarian restaurant.and market walking destination.hotel staff good .Hotel need mantaince .very old no tea table in room .no refrigerator in room before i stay last year refrigerator in room and table also in room .now hotel need renovation
Stayed 4 nights in May 2025

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024

6/10 Okay

Rajesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019

8/10 Good

Aswalhartini

room

so good for stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jalan jalan at KL

city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018

2/10 Terrible

Traveller, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Abdul Rashid

Palace is my kingdom.

Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.

6/10 Okay

Fradze

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018

8/10 Good

Jeff, Yan kedah

Liked: Cleanliness, staff & service

Good hotel close to the shopping arcade!

Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018

8/10 Good

KHAIRUL AIMI RIDHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Yussoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018

10/10 Excellent

lingam, inglewood wa 6052 australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good value for the money we paid for

very good value for price reasonably quiet ,. very good food around

6/10 Okay

VENKATARAMAN, Chennai

Liked: Staff & service
Disliked: Room comfort

Hotel Palace - Kualalumpur

Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.

8/10 Good

prabin, kathmandu

Liked: Cleanliness, room comfort

Nice hotel

We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area

10/10 Excellent

Abdul Rashid, Kunak, Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in and lots of nearby shopping area...

8/10 Good

nur ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended

overall is ok except for the service given

8/10 Good

mohamad salim, singapore

Liked: Room comfort

okok

Still acceptable,will come again for my next visit