Located in Kuala Lumpur (Kuala Lumpur City Centre), Novotel Kuala Lumpur City Centre is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. .This spa hotel is 0.9 mi (1.5 km) from Kuala Lumpur Tower and 1.6 mi (2.6 km) from Petaling Street Market.
What's nearby
Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
Kuala Lumpur Convention Centre - 3 min walk - 0.2 miles
Suria KLCC Shopping Centre - 7 min walk - 0.4 miles
KLCC Park - 9 min walk - 0.5 miles
Petronas Twin Towers - 10 min walk - 0.6 miles
Getting around
Kuala Lumpur Masjid Jamek Station - 3 min drive
Raja Chulan Station - 6 min walk
Kuala Lumpur International Airport (KUL) - 47 min drive
Restaurants
Hakka Restaurant 客家飯店 - 4 min walk
Restoran Hussain Bistro - 2 min walk
Koryori ENOSHIMA - 1 min walk
Minf Houze (Vegan Cafe) - 3 min walk
Tesstaurant Cafe - 3 min walk
About this property
Novotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre offers 302 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.
This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 302 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Gourmet Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Self parking on site (MYR 5 per stay; includes in/out privileges)
Limited onsite self parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Food Exchange
Gourmet Bar
Things to do
24-hour gym
Children's pool
Full-service spa
Outdoor pool
TV in common areas
Family friendly
Children's pool
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
6 meeting rooms
Business center
Computer station
Conference space
Full-service spa
7 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Reflexology
Spa open daily
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
High-pile carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
28 floors
At least 80% organic food
Ballroom
Banquet hall
Double-glazed windows
Local artist showcase
Locally sourced food prioritized
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Renewable energy used
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
55-inch TV with satellite channels
Food and drink
24-hour room service
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 165 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 500 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
Self parking fee: MYR 5 per stay (in/out privileges)
A late check-out fee will be charged
Rollaway bed fee: MYR 165 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 307 out of 1002 reviews
10 - Excellent
307
Rating 8 - Good. 374 out of 1002 reviews
8 - Good
374
Rating 6 - Okay. 202 out of 1002 reviews
6 - Okay
202
Rating 4 - Poor. 74 out of 1002 reviews
4 - Poor
74
Rating 2 - Terrible. 45 out of 1002 reviews
2 - Terrible
45
7.6/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Gurprit
Feb 13, 2026
Liked: Cleanliness
Very clean rooms and staff was amazing thank you Novotel Gary
Gurprit
Stayed 12 nights in Jan 2026
Verified
10/10 Excellent
Emma
Jan 30, 2026
Liked: Cleanliness, staff & service, amenities
Very good atmosphere. All the staff members were amazing and room was very comfortable and clean.
if the hotel can provide one day breakfast free is perfect.
Michael
Stayed 1 night in Sep 2025
Verified
8/10 Good
Verified traveler
Feb 23, 2026
Liked: Cleanliness, staff & service, amenities
Jo
Verified traveler
Stayed 2 nights in Feb 2026
Verified
6/10 Okay
Keiji
Mar 15, 2026
Liked: Cleanliness
Disliked: Staff & service
Poorly trained staff was on duty at the check in counter. Didn’t complain since it was on fasting period…. Ex. Ask me how many days I would stay/ booked even though he was looking at the screen….