With a stay at this apartment in Kuala Lumpur, you'll be within a 5-minute drive of Great Eastern Mall and Ampang Point Shopping Centre. .This apartment is 2.1 mi (3.4 km) from Suria KLCC Shopping Centre and 3 mi (4.9 km) from Changkat Bukit Bintang.
Taman Tasik Ampang Hilir - 12 min walk - 0.7 miles
Ampang Point Shopping Centre - 15 min walk - 0.8 miles
Taman U Thant - 3 min drive - 1.2 miles
Embassy of Iran - 3 min drive - 1.5 miles
Getting around
Kuala Lumpur Masjid Jamek Station - 6 min drive
Dato' Keramat Station - 19 min walk
Kuala Lumpur International Airport (KUL) - 57 min drive
Restaurants
Brew By Cobnb - 6 min walk
Banafee - 5 min walk
Sister's Crispy Popiah Gleneagles - 3 min walk
VCR Ritchie - 7 min walk
Secret Recipe - 6 min walk
About this property
Neu Suites By Serenity Vacation Homes
Air-conditioned accommodations at this apartment offer designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans.
Recreational amenities at the apartment include an outdoor pool and a fitness center.
Make yourself comfortable in your air-conditioned apartment, which features a microwave. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. A private bathroom with a shower features a rainfall showerhead and designer toiletries.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
Grab a bite from the grocery/convenience store serving guests of this apartment.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Self parking on site (MYR 15 per day)
Food and drink
Microwave
Bedrooms
1 bedroom
Egyptian cotton sheets
Pillowtop mattress
Bathroom
1 private bathroom
Bidet
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Outdoor areas
Garden
Rooftop terrace
Comfort
Air conditioning
Ceiling fan
Fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (36 inch wide door)
Hand-held showerhead
Tile flooring in room
Wheelchair accessibility
Designated smoking areas
Services and conveniences
Grocery/convenience store
Iron/ironing board
Virtual front desk
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
Garden
Individually decorated
Individually furnished
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MYR 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 3)
Self parking fee: MYR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Neu Suites By Serenity Vacation Homes Apartment
Neu Suites By Serenity Vacation Homes Kuala Lumpur
Neu Suites By Serenity Vacation Homes Apartment Kuala Lumpur
Neu Suites By Serenity Vacation Homes Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 11 reviews
10 - Excellent
7
Rating 8 - Good. 2 out of 11 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 11 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 11 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 11 reviews
2 - Terrible
0
9.2/10
Cleanliness
10/10
Amenities
9.4/10
Property conditions & facilities
Reviews
Verified review
10/10 Excellent
Darren
Jan 2, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is an excellent place.
Darren
Stayed 4 nights in Dec 2025
Verified review
8/10 Good
EDWIN KEE CHEONG
May 12, 2026
Liked: Cleanliness, check-in, listing accuracy
The room was clean and well equipped. Location is good for those who wants to be located near to Gleneagles Hospital. Check in process was okay.
What is probably worrying however is the required bank transfer deposit and the need to send ID document to some unknown person which can be easily misused.
EDWIN KEE CHEONG
Stayed 1 night in May 2026
Verified review
4/10 Poor
mingzhan
Apr 4, 2026
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
The COCKROACHES and ANTS are living more happily than guests. They are everywhere and swift. !!!!
mingzhan
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Karen
Jan 28, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great budget place to stay. Short walk to subway. Bit of a strange check in process since apartments are rented privately but it was easy enough once we sorted it out. Pool was a nice feature and the room we got was great. Security was also great.
This property is very nice. The pool is great. But most of all the staff are friendly and helpful.
The room was more than enough for me and my wife and we really loved it here. There is 3-4 awesome restarsunts and one mart literally in the same building connect.
The process is simple:
200rm deposit which is normal for Malaysia
On checkout I requested a late check out and was welcomed with no issues. I received the rest of my deposit and left.
I would recommend this to everyone. Great stat and wonderful host
Grand immeuble, chambre très propre et confortable. Le proprio n'est pas sur place, mais c'est facile de communiquer avec lui. Endroit tranquille, un peu loin du centre-ville.
Anne
Stayed 3 nights in Apr 2026
Verified review
8/10 Good
mohd rosdi
Feb 16, 2026
Liked: Cleanliness, amenities, communication
Bersih, staff cepat beri feedback
mohd rosdi
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Chantal
Jan 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Unterkunft war wirklich super. Die Ausstattung war gut für den Alltag und man konnte auch Wäsche waschen und trocknen. Es war sehr sauber.
Die Kommunikation war reibungslos und wir haben uns sehr wohl gefühlt!
Der einzige negative Punkt ist, dass man die Nachbarn sehr gut hören konnte.
Wir würden aber definitiv wieder kommen. ☺️