Grand Hyatt Kuala Lumpur

5.0 star property

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Photo gallery for Grand Hyatt Kuala Lumpur

Exterior
Creator video - submitted by Explore Bluegreenland
3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$172
$157 nightly
$172 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Kuala Lumpur Convention Centre
    ‪1 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

Deluxe Room, 1 King Bed (Tower View)

9.6 out of 10
Exceptional
(5 reviews)
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Tower View)

10.0 out of 10
Exceptional
(10 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Tower View)

9.0 out of 10
Wonderful
(9 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand, Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

9.0 out of 10
Wonderful
(22 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(12 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite (Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand, Suite

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Club Twin Room (Tower View)

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite (Diplomat)

  • 2605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand, Executive Suite

  • 1636 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Room (BARBIE® )

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (BARBIE® )

  • 1130 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Kuala Lumpur

Grand Hyatt Kuala Lumpur is centrally located in Kuala Lumpur, a 2-minute walk from Kuala Lumpur Convention Centre and 7 minutes by foot from Petronas Twin Towers. .This family-friendly hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.9 mi (1.5 km) from Kuala Lumpur Tower.

What's nearby

  • Kuala Lumpur Convention Centre - 1 min walk - 0.1 miles
  • Suria KLCC Shopping Centre - 3 min walk - 0.2 miles
  • KLCC Park - 5 min walk - 0.3 miles
  • Petronas Twin Towers - 7 min walk - 0.4 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Impiana KLCC Hotel - ‬1 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬2 min walk
  • ‪Etiqa Twins Foodcourt - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Grand Hyatt Kuala Lumpur

Luxury Kuala Lumpur hotel connected to the convention center, steps from Kuala Lumpur Convention Centre
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 411 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Malaysian cuisine at JP teres, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kuala Lumpur? This hotel has 45370 square feet (4215 square meters) of space consisting of conference space and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wan na

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, excellent breakfast buffet.
Stayed 4 nights in Oct 2025

8/10 Good

Shaila, hewlett Bay Park

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t use the parking and Spa
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were so polite and helpful. Breakfast was amazing with so many choices and real nice food. Our room was very large and overlooked the Petronas towers. We ate in the restaurant twice and it was very good. We would stay here again.
Stayed 3 nights in Oct 2025

6/10 Okay

Phuc

Traveled with partner
Liked: Cleanliness
The suite was nice and had an amazing view of the Petronas Towers. The layout of the room was divided in such a way that you felt like you were in an apartment. The location in the KLCC can be a plus and a minus as it’s centrally located in the touristy area but traffic makes it difficult and time consuming to get picked up or dropped off. There are many restaurants and shopping options nearby and there are numerous other hotels nearby. The hotel has a very odd setup as they placed the lobby on the top floor; this gives the lobby an amazing view but it creates on odd phenomena where you have to go up to the lobby from any of the rooms, switch elevators and go all the way back down to exit the hotel. They said it’s an added security factor but I believe that to be more of an excuse than anything. The fitness center was decently equipped but missing the “must have” bicep curl machine. Overall, not a bad place to stay, but expect an hour drive from the airport in either direction.
Stayed 4 nights in Aug 2025

10/10 Excellent

Fozia

Stayed 4 nights in Sep 2025

10/10 Excellent

Soo Teen Eileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Benedykt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, staff were so lovely and made our stay so special. Great food and gorgeous place. Spa is fantastic and gym is really good
Stayed 3 nights in Jul 2025

10/10 Excellent

Stefanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most gorgeous hotel, incredible amenities, the most kind and accommodating staff. Tina at the front desk was absolutely incredible. I would stay here anytime!!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
A very welcoming place to stay. From the moment we arrived to the time we departed. Irwin and Fazlina at Thirty8 always made a point of stopping and checking in with us at breakfast time to see how our day is going and what we would be doing each day. Very thoughtful people with welcoming smiles. Thank you Grand Hyatt Kuala Lumpa
Stayed 6 nights in Sep 2025

10/10 Excellent

Soo Teen Eileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God night stay

all are good except can hear noise from outside.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary

Stayed 1 night in Sep 2025

10/10 Excellent

Yong Lik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be better to have a bigger double bed rather than the normal King Size. Overall experience was very good.
Stayed 3 nights in Sep 2025

8/10 Good

WING TING

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most ideal for doorstep access to KLCC but still in a very central area
Stayed 1 night in Sep 2025

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has the most amazing skybar.
Stayed 9 nights in Aug 2025

10/10 Excellent

Andelka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa, pool, clean room 👍
Stayed 4 nights in Sep 2025

8/10 Good

Kavitha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with full view of Petronas twin tower and KLCC Park from the lobby and tower view room. Didn’t expect it to be that great.
Stayed 5 nights in Sep 2025

8/10 Good

Xavier

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel/location

It's a good hotel, however I felt there is a lack of customer service and customer experience in overall. We didn't know they had a sauna/jacuzzi till the last night even as we went to check it out, staff didn't made much effort to connect with their guests, however they're polite at all times. Lovely hotel just lack of service and no in room amenities for the type of hotel it is
Stayed 6 nights in Aug 2025

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelnt

Nice hotel to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

LAHCEN, hayward

Liked: Cleanliness, amenities
Great service ,great staff
Stayed 6 nights in Aug 2025

10/10 Excellent

munesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel.
Stayed 6 nights in Aug 2025

8/10 Good

Shaid

Good experience overall great staff
Stayed 7 nights in Aug 2025

10/10 Excellent

Rizal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb views and excellent rooms. Great pool Poor service in restaurant, but great food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025