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DoubleTree by Hilton Shah Alam i-City

0.0 out of 5.0
i-City Golden Triangle, Shah Alam, 1-844-700-1007
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Wifi
24/7 Desk
Concierge
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Room type Options Nightly price Book
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Premium Suite, 1 King Bed
581 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
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Twin Deluxe Room Park View
355 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Double Room, 1 King Bed, Accessible
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Double Room, 1 King Bed
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
King Deluxe Room Park View
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Twin Room, 2 Twin Beds
366 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Suite, 1 King Bed
463 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants connected to a shopping center in Shah Alam

Popular property highlights

Free WiFi
24-hour front desk
Concierge services

When you stay at DoubleTree by Hilton Shah Alam i-City in Shah Alam, you'll be connected to a shopping center, within a 15-minute drive of i-City and Aeon Jusco Bukit Tinggi Shopping Center. This luxury hotel is 11.4 mi (18.3 km) from Sunway Pyramid Mall and 17 mi (27.4 km) from 1 Utama.

Make yourself at home in one of the 300 air-conditioned rooms featuring minibars and plasma televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

DoubleTree by Hilton Shah Alam i-City

i-City Golden Triangle, Shah Alam, 40000

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, DoubleTree by Hilton Shah Alam i-City features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

12 meeting rooms are available. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Shah Alam i-City has designated areas for smoking.

  • Couples/private dining
  • Number of outdoor pools - 1
  • Elevator
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Covered parking
  • Spa treatment room(s)
  • Secured parking
  • Year Built - 2022
  • Electric car charging station
  • Covered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Valet parking (surcharge)
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 12
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 300
  • 24-hour fitness facilities
  • Number of floors - 21
  • Arcade/game room
  • Wedding services

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Hindi
  • Malay
  • Chinese (Mandarin)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

DoubleTree by Hilton Shah Alam i-City offers 300 air-conditioned accommodations with minibars and safes. A pillow menu is available. 49-inch plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Shah Alam hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • WiFi (surcharge)
  • Pillow menu
  • Plasma TV
  • TV size: 49
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Grab bar - near toilet
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry
  • Desk chair
  • Thin carpet in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

DoubleTree by Hilton Shah Alam i-City has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Spa Services

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Steam room in spa
  • Couples treatment rooms
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 106.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Diners Club, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Noise-free rooms not guaranteed

UnionPay

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
  • Fee for in-room wireless internet: MYR 30 per night (rates may vary)
  • Covered self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 106.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • DoubleTree by Hilton Shah Alam i-City Hotel
  • DoubleTree by Hilton Shah Alam i-City Shah Alam
  • DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

We should mention

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Guests can access their rooms with a mobile device.

Contactless check-out is available.

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