The room was clean though a bit worn out, flooring by the sink was ripped. The view from our room, 23rd floor, was amazing, could see the Petronas towers. The pool was very crowded, only a few sunbeds which were always taken, and the area didnt get any sun. Its a very busy hotel but our room was quiet enough, it helped i think because we were on an end. Nice enough place to stay, good location, 10 minute walk to bukit bintang.