With a stay at Arenaa Star, you'll be centrally located in Kuala Lumpur, a short 9-minute walk from Merdeka Square and 11 minutes by foot from Kuala Lumpur Tower. .This hotel is 1.4 mi (2.3 km) from Pavilion Kuala Lumpur and 1.4 mi (2.3 km) from Petronas Twin Towers.
What's nearby
Merdeka Square - 5 min walk - 0.3 miles
Petaling Street Market - 5 min walk - 0.3 miles
Changkat Bukit Bintang - 14 min walk - 0.8 miles
Jalan Alor - 15 min walk - 0.8 miles
Kuala Lumpur Tower - 15 min walk - 0.8 miles
Getting around
Kuala Lumpur Masjid Jamek Station - 5 min walk
Bandaraya Station - 14 min walk
Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
Restaurants
LOKL Coffee Co - 2 min walk
Jokopi - 2 min walk
Jamboo - 2 min walk
Timothy Cafe - 1 min walk
Restoran Santa - 2 min walk
About this property
Arenaa Star
Arenaa Star offers 247 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 29-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 247 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This Art Deco hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Planning an event in Kuala Lumpur? This hotel has 2500 square feet (232 square meters) of space consisting of a conference center and 3 meeting rooms.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Couples/private dining
Things to do
Gym
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Business services
3 meeting rooms
Computer station
Conference center (2,500 square feet of space)
Outdoors
Terrace
Accessibility
Elevator
More
11 floors
2 buildings
Art Deco architecture
Banquet hall
Built in 2012
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
29-inch LED TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning
Connecting rooms available
Desk
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Property is also known as
Arenaa Hotel
Arenaa Star
Arenaa Star Hotel
Arenaa Star Hotel Kuala Lumpur
Arenaa Star Kuala Lumpur
Hotel Arenaa
Hotel Arenaa Star
Arenaa Star Hotel
Arenaa Star Kuala Lumpur
Arenaa Star Hotel Kuala Lumpur
Arenaa Star Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff has never cleaned my room. I can see dust and hair on the floor everyday. They have never spent time cleaning the toilet. Toilet is mouldy. I have never seen the staff change the bed sheet and pillow cases when someone check out. This is the most dirty hotel that I have ever stayed. I am not coming back and wiĺl leave negative feedback on Google review and trip advisor.
Bad customer service, staff needs to be trained on how to behave or talk to customers and they need to improve their breakfast buffet. It’s just average compared to their pricing.
The condition of the room and building is old and long lost maintenance. They even tie up the curtain and look dirty for us to open and cover up the window. Saw cockroach inside the building. Cleanliness need to be improve
Overall, it is a good stay - the location is convenient and room is comfortable. However, I am not exactly happy about 2 things - (2) On the first night at about 9pm, I called the reception for a plate as I brought fruits. Yet, I am told that the cafeteria had closed and they have no plates. (2) Room maintenance is at around 4pm, which is too late.
Dirty room, terrible service, staff's are not nice. towel looks like rag. The room is too dark to hide the dirtiness of the room. Rooms are not soundproof, so you can hear the sound of next room's conversation, toilet flushing, baby crying and shower, etc.
The place was printed this weird matters black color which really was to cover up dirty walls and doors. The bedding was old and the pool is unswimable with broken parts all over the place. The front desk person was pleasant but the whole facility is just super old and the whole 80s design look is just outdated. The black walls everywhere made it hard to see things also when you book a room without a window.
The room was terrible with so many things not working (refrigerator, telephone, loose light, unclean etc). The toilet seat was squeezed into a corner where it could not be used comfortably. Doors were hanging loose in the cupboard. It was noisy outside the room (mostly Indian visitors) . Hotel staff were not very helpful. It's cheap & attracts the low end of guests. Should be avoided .
Its a rundown property. Very dated and in need of refurbishment. Walls were super thin and we coukd hear our neighbours discussing where to go shopping. Room was small and dusty when we checked in, towels were stained and smelled weird. Soaps supplied were not usable or sufficient. Lift took half of forever to arrive.
Staff were very friendly and accomodating. Cleaning staff were helpful when we cane back for the day and room was not cleaned up yet .
Overall property is too dated to give higher review, but staff were not bad.
The only great thing was breakfast included and cheap accommodation. By day 2 our aircon was leaking down thd wall. We got upgraded to the honeymoon suite which had a light that wouldnt turn off. I told reception and they said theyll send maintenance up. Maintenance never came. 1 towel per day, which wasnt convenient as my partner and i used gym everyday. Gym and pool area run down, chairs and equipment broken. You have to ask staff to turn on electricity to gym. Sometimes no staff would show up to turn on electricity. Room was not clean. Thing's broken and dirty.
Positives:
1. Pricing was affordable.
2. Good breakfast arrangements. We vegetarians did not have much options, but could manage. But non vegetarians have many options.
3. Clean rooms, corridors, reception.
4. Great location. Near metro stations, near Sangeetha restaurant. These are great plusses.
Negatives:
1. Impersonal, laconic, bordering on reluctance. Perhaps language was a barrier.
2. We had an early morning flight and requested for packed breakrfast. Nothing happened. Reception just said nobody told them about that. We just departed.
We plan to try another place, if there is a next time. We may choose this again due to the positives.
giri
Stayed 3 nights in Apr 2023
Verified
6/10 Okay
Petra
Jan 25, 2025
Disliked: Property conditions & facilities
Nettes Personal, gute und zentrale Lage, Frühstück war auch okay.
Saat gece 1 den sonra vergi ödemeniz gerek diye geldiler.Rezervasyonda oda fiyatı ve vergi ayrı bir şekilde görülmesine rağmen .
Ertesi günü tekrar geldiler .Gerçekten inanılmazdı
WEBSITE SAYS CHECK IN TIME IS FROM 8AM TO 9PM. CAME IN EARLY AT 930AM THEN WAS TOLD IT SHOULD BE 2PM. I EVEN SHOWED THE NOTIFICATION I GOT. NEXT IS AIRCON. NO COLDNESS ALTRHOUGH OUT MY STAY. THIRD IS NOISY AREA