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Holiday Inn Express Luzern - Kriens by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

A modern workspace with multiple desks and chairs, large windows, and a seating area with colorful chairs and tables.
A modern breakfast buffet with wicker baskets of bread, a variety of pastries, and a seating area with tables and chairs.
A modern lounge area with seating, a bar, and a television screen.
A modern hotel lobby with a reception desk, seating area with colorful chairs, and a bar.
An outdoor seating area with tables and chairs, shaded by large umbrellas, in front of a modern building with multiple windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
The current price is $129
$119 nightly
$129 total
Total with taxes and fees
Nov 10 - Nov 11

Explore the area

View in a map
Am Mattenhof 16, Kriens, LU, 6010
  • Place, Messe Luzern
    ‪3 min walk‬
  • Place, Horw Seebadi
    ‪3 min drive‬
  • Place, Pilatus Cableway Valley Station
    ‪4 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

A modern hotel room with a large bed, a bedside table with a phone and a book, a chair, and a large window with curtains.

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

Room

Standard Room, 1 Queen Bed with Sofa bed (Free Breakfast)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room

Standard Room, 1 Queen Bed (Free Breakfast)

9.2 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

A modern hotel room with a bed, a desk, a chair, a bedside table, and a TV.

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

A hotel room with two beds, a desk, a chair, and a minibar.

Standard Room, 2 Twin Beds (Pet Friendly, Free Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

A modern kitchen with wooden cabinets, a white countertop, and a dining area with a table and chairs.

Suite, 1 Double Bed with Sofa bed, Mountain View (Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is $120
Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Kriens

Located in Kriens, Holiday Inn Express Luzern - Kriens by IHG is within a 5-minute drive of KKL Lucerne and Chapel Bridge. .This hotel is 2.5 mi (4 km) from Lucerne Town Hall and 3.6 mi (5.7 km) from Swiss Transportation Museum.

What's nearby

  • Messe Luzern - 3 min walk - 0.2 miles
  • Horw Seebadi - 3 min drive - 1.7 miles
  • Pilatus Cableway Valley Station - 4 min drive - 1.5 miles
  • Chapel Bridge - 4 min drive - 2.6 miles
  • KKL Lucerne - 5 min drive - 2.8 miles

Getting around

  • Hergiswil Station - 6 min drive
  • Stans Station - 10 min drive
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Sofra Kebap & Pizza - ‬13 min walk
  • ‪El Imposible Roasters GmbH - ‬10 min walk
  • ‪Hotel Spatz - ‬2 min drive
  • ‪Restaurant Pizzeria Hofmatt - ‬3 min drive

About this property

Holiday Inn Express Luzern - Kriens by IHG

Holiday Inn Express Luzern - Kriens by IHG offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 160 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and sofa beds.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Luzern - Kriens by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Lobby Lounge Restaurant & - This lobby lounge serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 674 reviews
Rating 8 - Good. 210 out of 674 reviews
Rating 6 - Okay. 49 out of 674 reviews
Rating 4 - Poor. 18 out of 674 reviews
Rating 2 - Terrible. 11 out of 674 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly staff and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was helpful. The location was very convenient for getting to the luzern station
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again. It’s a 5 min walk to a short train ride into Lucerne.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near the train station and close to downtown Lucerne.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with reasonable price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, located very conveniently to the train station, and was overall a great experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean, new property
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus stop and train station are each only steps from the hotel and you can get to Mt. Pilatus or Lucerne within minutes. The property was spotless and the staff was friendly and helpful. The breakfast buffet was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay at Holiday Inn Express Luzern. The staff was great, especially Nicola, who was very kind and helpful. Clean rooms and a comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
all was good , for a last minute booking and prime location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, only a few minutes walk away from the train, which is only 2 stops away from Luzern. It is also close to the bus stop that takes you to Pilatus cable cart. Breakfast is excellent and there is a supermarket a few minutes walk from the property. There are also restaurants close by. Romm was spacious and clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for bus 14 that goes to Old Town and back. Breakfast buffet was good. Property is clean. Only downside was the AC not working or not cooling the room for most of our stay. We had to ask for a stand fan, which the staff so kindly provided to us.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Lovely breakfast, but go early- very crowded at 9am! Clean and comfy duvets!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room in quiet, more residential neighborhood. Slightly small, but manageable for 2 people. Loved having complimentary breakfast every morning before we started our day. Very close to train and bus stations for easy access to Lucerne.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Clean room. Good breakfast buffet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
excellent area everything closed, clean and very good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot to stay for easy travel around the city, super clean and friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical place
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really small for the price. Location is near the bus stop. Staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
good place to stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and the room decoration is great. The only downside is that it’s not quite sound proofing. So whenever other guests come back late at night, the sound of heavy door closing can be quite disturbing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Very nice
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property and helpful staff. My only complaint is the terrible options on the continental breakfast. Absolutely no variety. Croissants, cheese and Deli meat.. No waffle maker, no bacon, no real sausage. Ur better off waiting for the McDonald's across the street to open
Stayed 6 nights in May 2026