We stayed here for three days, and our first impression was that the apartment was clean and nice. But when we woke up the first day, and were going to use the kitchen all our cutlery’s were dirty, we had no frying pan and the oven didn’t work. We called the reception so someone could fix the oven, and was told to wait 2 hours for someone to come. The person who came didn’t speak English, and wasn’t able to fix the oven. She told us that yourplace would send someone else to fix it, but that never happened. We bought a frying pan to be able to cook and sent a complaint after our stay. Then they pushed the fault on us for not asking for someone else, even though the one who came, talked to someone on the phone and said that someone else would come. Overall the place was ok, but the customer service/ help to make things right/ or as it should be, ruined the whole experience.