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Aparthotel

Platinum Aparthotel

3.0 star property

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Photo gallery for Platinum Aparthotel

Exterior
Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave | Individually decorated, individually furnished, laptop workspace
Junior Suite, 1 Bedroom, Non Smoking | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Property entrance
Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette | Individually decorated, individually furnished, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
The current price is $72
$67 nightly
$72 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Rakowicka 19 Street, Kraków, 31-510
  • Place, Galeria Krakówska
    ‪5 min walk‬
  • Place, Royal Road
    ‪5 min walk‬
  • Place, Main Market Square
    ‪16 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Room options

View all photos for Economy Double or Twin Room, Ensuite, Courtyard View

Economy Double or Twin Room, Ensuite, Courtyard View | Individually decorated, individually furnished, laptop workspace

Economy Double or Twin Room, Ensuite, Courtyard View

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave | Living room | Flat-screen TV

Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette

Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette | Individually decorated, individually furnished, laptop workspace

Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Suite, 1 Queen Bed with Sofa bed, Balcony, Corner

A modern bedroom with a grey bed, white pillows, a bedside table with a vase, and a window with curtains.

Premium Suite, 1 Queen Bed with Sofa bed, Balcony, Corner

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Individually decorated, individually furnished, laptop workspace

Junior Suite, 1 Bedroom, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Exclusive Suite, 1 King Bed with Sofa bed

Exclusive Suite, 1 King Bed with Sofa bed | Private kitchen | Fridge, stovetop, electric kettle, cookware/dishes/utensils

Exclusive Suite, 1 King Bed with Sofa bed

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Similar properties

Staircase
Saint Agnes Apartments Old Town
Kraków City Centre
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 193 reviews
$82 nightly
The price is $86
Jun 21 - Jun 22
Total with taxes and fees
Saint Agnes Apartments Old Town

About the neighborhood

Kraków

With a stay at Platinum Aparthotel, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Royal Road. .This aparthotel is 8.5 mi (13.7 km) from Wieliczka Salt Mine and 2 mi (3.2 km) from Oskar Schindler Factory.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Galeria Krakówska - 5 min walk - 0.3 miles
  • Royal Road - 5 min walk - 0.3 miles
  • Planty Park - 8 min walk - 0.5 miles
  • Main Market Square - 16 min walk - 0.9 miles
  • St. Mary's Basilica - 16 min walk - 0.9 miles

Getting around

  • Kraków Główny Station - 12 min walk
  • Łagiewniki Station - 18 min drive
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Asia Hung - ‬11 min walk
  • ‪Green Caffè Nero - ‬1 min walk
  • ‪Blossom - ‬3 min walk
  • ‪McCafé - ‬6 min walk
  • ‪Ka Vegan Udon & Sushi - ‬1 min walk

About this property

Platinum Aparthotel

Platinum Aparthotel offers 15 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Kraków aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 15 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an attached winery, or other amenities including complimentary wireless internet access and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Italian cuisine at HB, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-in, express check-out, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
HB - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Reservations are required.
Empanaderia - This bistro specializes in Mexican cuisine and serves brunch, lunch, and light fare. A children's menu is available. Open daily.
Wesoła - This café specializes in local and international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 5:00 AM to 9:00 PM (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (PLN 60 per day)

Family friendly

  • Baby bath
  • Children stay free (see details)

Restaurants on site

  • Empanaderia
  • HB
  • Wesoła

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: PLN 35 to 65 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • Couples/private dining
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: PLN 100 per day

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: PLN 35 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Tour and ticket assistance
  • Turndown service
  • Virtual front desk

Location highlights

  • Connected to a shopping center
  • In a historical district
  • In the city center
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • On the Strip

Things to do

  • Shopping mall
  • Winery
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 3 floors
  • Built in 1882
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Mediterranean architecture
  • Renovated - January 2022

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PLN 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets allowed for an extra charge of PLN 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 35 to 65 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day (328 ft away; open 5:00 AM to 9:00 PM)
  • Pet fee: PLN 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 40 (subject to availability)
  • Rollaway bed fee: PLN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 June

Property is also known as

Platinum Aparthotel Krakow
Platinum Aparthotel
Platinum Krakow
Platinum Aparthotel Kraków
Platinum Aparthotel Aparthotel
Platinum Aparthotel Aparthotel Kraków

Platinum Aparthotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 76 out of 165 reviews
Rating 8 - Good. 55 out of 165 reviews
Rating 6 - Okay. 26 out of 165 reviews
Rating 4 - Poor. 6 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcin

Liked: Cleanliness, room comfort, communication
good location and great communication with hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ashleigh

Liked: Amenities
Great location, clean with plenty room
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful - clean, cute, modern
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Shinta

Liked: Cleanliness, room comfort, communication
The apathotel was very clean, within walking distance to the Town Square, very closed to the train station. The lady who contacted us and gave us the check in instructions was very helpful. Gave Clear Check In instructions
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 4 nights in May 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.
Stayed 1 night in May 2024
Verified

8/10 Good

Julie Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.
Verified

10/10 Excellent

Anna

Liked: Cleanliness, room comfort, communication

Best place near the train station

The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is. Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Robert

Disliked: Property conditions & facilities, communication
Checkin was disaster. Nobody at front desk
Stayed 1 night in Oct 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was fine
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Leonid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Candace

Liked: Cleanliness, property conditions & facilities
The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed to be "virtual" check in etc but I realized the morning of my reservation that I had no info about how to get into the building. I was able to call a phone number and after a few tries got in. I would book this hotel again but direct with the hotel. The communication needs are such that you need to have a direct connection on check in details. Finally, EXP lists laundry as an amenity but that is not the case. Others do not list laundry, so Exp needs to remove this amenity from the list.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

SUNG HUN

Liked: Cleanliness, room comfort, communication
좋았습니다. 단 비대면 체크이기에 반드시 데이터 준비가 되어야 할 것 같습니다
현관입구
동네 모습
Stayed 1 night in Jan 2026
Verified

8/10 Good

Halyna

Liked: Cleanliness, amenities, property conditions & facilities
Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Martin

Liked: Cleanliness

Ruhig, Bahhofsnähe

Nähe Hauptbahnhof, relativ ruhig. Zutritt zu den Räumen ist nervig. Zwei gleichartige Schlüssel und sehr, sehr knapp eigestellte Leuchtdauer machen den Zutritt zu einem Abenteuer. TV für mich nicht nutzbar, da ich ohne Bedienungsanleitung kein Programm einstellen konnte. Bitte einen der beiden Schlüssel mit einem Überzug oder mit Nagellack markieren. Lichtschaltung auf eine Minute verlängern (absurde Vorstellung, man könnte durch die extrem kurze Leuchtdauer den Gewinn erhöhen!)
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Unni

Liked: Cleanliness, amenities
We had a large ( 55 sqm) apartment with a separate bedroom, kitchen and balcony. Very clean and modern, but in a nice old building <3
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Peter

Disliked: Cleanliness, room comfort
Ik hoop door mijn negatieve beoordeling dat ik jullie aandacht heb. Wij zijn helemaal niet geweest. Dat kon uberhaubt niet. We proberen al weken een datum in september te prikken via mijn dochter romysillessen@hotmail.com Neem svp nu eindelijk eens contact op met mijn dochter.
Stayed 4 nights in Mar 2020
Verified

6/10 Okay

SEUNGk

Liked: Cleanliness
역에서 가깝지만 역 뒤편에 있어 찾기가 쉽지 않았으며 Economy는 너무 너무 작아 많이 불편합니다
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas in Krakow.

Easy check in during the busy holidays. Also great customer service by the desk staff. I had to make some short trips around the city after my checkout and they allowed me to leave my luggage while I did. Extremely helpful!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and we were made to feel welcome from the moment we arrived. On the down side there wasn’t a lift and it was very tiring walking up to the third floor after sightseeing around Kraków.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aparthotel muy recomendable

Muy bien ubicado (a 300 metros de la estación de autobuses y a walking distance de las principales atracciones de la ciudad). La unidad era muy cómoda, prolija, moderna y con todos los elementos y enseres que se pueden necesitar en una corta estadía. El baño muy moderno y amplio. Personal amable. Un aspecto no tan favorable fue que el apartamento asignado se encontraba en el tercer piso, al que solo se accede por escalera y no resulta conveniente para personas de edad.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snudd på perfekt

Ett fantastiskt boende med alla faciliteter som hör en lägenhet till. Utmärkt kök, rent och snyggt dessutom möjlighet att tvätta Nära till stationen Krakow-Glowny och stort varuhus, dessutom gångavstånd till gamla stan.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento era muy cómodo, con utensilios necesarios. El personal bastante agradable.
Stayed 3 nights in Aug 2019