See all properties

Novotel Krakow Centrum

Property class: 4

Choose dates to view prices

Photo gallery for Novotel Krakow Centrum

A rooftop terrace with a green sofa, a coffee table with drinks, and a view of a river and buildings.
A cozy reading area with a wooden bookshelf, a small table with a teapot, and a chair.
A modern hotel room with a bed, a desk, an orange sofa, and a TV.
A gym with weightlifting equipment, a pool, and a stone wall with plants.
A modern lobby with a brick wall, two large planters with green plants, a reception desk, and a seating area with red chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $106
$98 nightly
$106 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105
  • Place, Wawel Castle
    ‪13 min walk‬
  • Place, Main Market Square
    ‪14 min walk‬
  • Place, St. Mary's Basilica
    ‪17 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Double Bed

A hotel room with a bed, a desk with a chair, a wardrobe, a mirror, and a nightstand with a lamp.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a wall with a textured design.

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Executive Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

A balcony with outdoor seating, a view of a cityscape, and a clear sky.

Suite, 1 Double Bed with Sofa bed, Terrace

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

A hotel room with a bed, a TV, a desk with a lamp, and a view of a cityscape.

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

  • 635 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

A modern hotel with multiple balconies, outdoor seating areas, and a central courtyard.
AC Hotel by Marriott Krakow
Krowodrza
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 716 reviews
$125 nightly
The price is $135
Nov 1 - Nov 2
Total with taxes and fees
AC Hotel by Marriott Krakow

About the neighborhood

Kraków

With a stay at Novotel Krakow Centrum, you'll be centrally located in Kraków, a short 9-minute walk from National Museum and 13 minutes by foot from Wawel Castle. .This family-friendly hotel is 1.1 mi (1.8 km) from Main Market Square and 1.2 mi (2 km) from ICE Krakow Congress Centre.

What's nearby

  • ICE Krakow Congress Centre - 12 min walk - 0.7 miles
  • Wawel Castle - 13 min walk - 0.7 miles
  • Main Market Square - 14 min walk - 0.8 miles
  • Cloth Hall - 16 min walk - 0.9 miles
  • St. Mary's Basilica - 17 min walk - 0.9 miles

Getting around

  • Turowicza Station - 5 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 5 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Karczma Smil'y - ‬2 min walk
  • ‪Bar Flisak - ‬1 min walk
  • ‪Aquarius - ‬3 min walk
  • ‪Pani Pasta - ‬6 min walk
  • ‪Opus Lounge Bar - ‬4 min walk

About this property

Novotel Krakow Centrum

Novotel Krakow Centrum offers 198 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, in Balance. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 198 guestrooms featuring minibars and LCD televisions. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Novo Square, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kraków? This hotel has 1572 square feet (146 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Novo Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (PLN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novo Square

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,572 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Marina
  • On a river
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1992
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 15 2026 to December 15 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: PLN 100 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and very nice
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for everybody ! Clean and very nice ! Has a pool and jacuzzy and nice saunas.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good and helpful 👍
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location for exploring Krakow Hotel facilities excellent - swimming pool very family friendly. Room was spacious and comfortable. Would definitely stay here again
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Poor internet Ok hotel, but not more than that
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, but a bit far away from the city centre.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for family
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and lot of choice for breakfast. Kids enjoyed the pool and the staff was excellent. Absolutely recommended.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
Yes breakfast was good had good choices.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Decent hotel in good location let down by poor check in and one rude member of staff, doodling on his pad whilst claiming to be busy and being very rude when challenging. Such a shame as other staff were great. Not sure if there was a special promotion or event going on but lots of small children in hotel at the time, which I think took up some extra staff time
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry, I don't write reviews.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms were very clean. Staff really helpful and the breakfast was great!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

-
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Friendly staff and good food!
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The location was central walking distance to all the main attractions.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Loved it
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very very clean quiet area lovely view of castle
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, amazing breakfast
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and everyone was helpful and kind.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and accommodating and very friendly. Good Breakfast and nice pool.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Stayed 4 nights in Jul 2025