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Mercure Krakow Fabryczna City

Property class: 4

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Photo gallery for Mercure Krakow Fabryczna City

A spacious indoor area with a glass ceiling, brick walls, and a central staircase.
A modern lobby with hanging spherical lights, a reception desk, seating area, and a large cylindrical column with a map design.
A modern indoor swimming pool with clear blue water, a glass bottle with a straw, and a glass with a lime wedge on a table.
A modern hotel room with a desk, chair, and a large mirror.
The exterior of the Mercure Hotel with a glass entrance, illuminated signage, and a modern design.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $132
$122 nightly
$132 total
Total with taxes and fees
Oct 4 - Oct 5

Explore the area

View in a map
Fabryczna 13, Kraków, 31553
  • Place, Tauron Arena Kraków
    ‪4 min drive‬
  • Place, Planty Park
    ‪8 min drive‬
  • Place, Oskar Schindler Factory
    ‪8 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪40 min drive‬

Room options

Junior Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with a bed, desk, chair, and a colorful rug.

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

A modern hotel room with a desk, chair, and a large mirror.

Superior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

Kraków

With a stay at Mercure Krakow Fabryczna City in Kraków (Kraków City Centre), you'll be within a 5-minute drive of Tauron Arena Kraków and Oskar Schindler Factory. .This hotel is 1.8 mi (2.9 km) from Main Market Square and 2 mi (3.2 km) from Kraków Barbican.

What's nearby

  • Tauron Arena Kraków - 4 min drive - 1.1 miles
  • Royal Road - 7 min drive - 1.8 miles
  • Galeria Krakówska - 7 min drive - 1.8 miles
  • Planty Park - 8 min drive - 1.8 miles
  • Oskar Schindler Factory - 8 min drive - 2.0 miles

Getting around

  • Turowicza Station - 9 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • John Paul II - Balice Airport (KRK) - 40 min drive

Restaurants

  • ‪Ramen Shop - ‬10 min walk
  • ‪PiCaffè - ‬17 min walk
  • ‪Kawiarnia z bawialnią Husiu - ‬10 min walk
  • ‪Tranquilo - ‬14 min walk
  • ‪Restauracja Margit - ‬19 min walk

About this property

Mercure Krakow Fabryczna City

Mercure Krakow Fabryczna City offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 195 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at FABRYCZNA 13, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Planning an event in Kraków? This hotel has 23681 square feet (2200 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Children aged 11 and younger eat free breakfast.
FABRYCZNA 13 - This restaurant specializes in international cuisine. Open daily.
FABRYCZNA 13 BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FABRYCZNA 13
  • FABRYCZNA 13 BAR

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (23,681 square feet of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for PLN 135.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 135.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków

Mercure Krakow Fabryczna City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 200 out of 267 reviews
Rating 8 - Good. 50 out of 267 reviews
Rating 6 - Okay. 10 out of 267 reviews
Rating 4 - Poor. 7 out of 267 reviews
Rating 2 - Terrible. 0 out of 267 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mr Thomas

Liked: Cleanliness, staff & service
Good value modern hotel with several restaurant options and facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay close to the city centre and business park.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, Perfect breakfast, Nice, calm area with good restaurants, nice for a business and private stay, close to the city centre.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work trip, but not disappointed with my room. Very convenient and close to some good dinner options. Breakfast was good and overall would happily return.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay here the gym and leisure facilities were outstanding and the room comfortable and clean. We had breakfast and really enjoyed it although it was expensive in comparison to eating out. Would recommend staying here again for exploring the city.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, but location not so great, too far for city center
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive hotel. Everything looks very modern and very well maintained. The design is very nice to the eye. Staff is super helpful and there is planty of good restaurants nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean, friendly staff and excelent food
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel in Krakow, Poland. The hotel was exceptionally clean and tidy throughout, and the facilities were excellent. The staff were all very friendly, welcoming, and always happy to help with anything we needed. The location was also very convenient, making it easy to explore the city and nearby attractions. Overall, it was a wonderful stay and we would happily return again in the future. Highly recommended!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

izhak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amizing place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities
Cool spa area, good restaurant at the food hall, big rooms.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At a convention and everything well organized. Parking outside was easy and economical
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious rooms and good spread for breakfast.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room… Polite staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful and the room was amazing.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Marieke Van

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and breakfast perfect
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent breakfast, facilities and friendly staff.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Saga Jenny

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and fantastic gym and fitness area.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was spot on
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely rooms great breakfast would thoroughly recommend
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Izhak

Disliked: Staff & service, amenities, property conditions & facilities
Very rode stuff . Alot of problems in vaction . Not recomnded at all .
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish and wonderful Hotel
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with great service, swimming pool and delicious and rich breakfasts.
Stayed 3 nights in Apr 2025