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Hotel H15 Francuski Old Town - Destigo Hotels

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Front of property
Cafe
Exterior
Library
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Ul. Pijarska 13, Kraków, 31-015
  • Place, Royal Road
    ‪2 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment

Apartment | Living room | 32-inch TV with cable channels

Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room

Premium Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room

A bathroom with a marble wall, a gold-framed mirror, and a towel on a white counter.

Premium Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, two armchairs, a small round table with a vase of flowers, a floor lamp, and patterned carpet.

Comfort Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Twin Room

A bathroom with a marble wall, a gold-framed mirror, and a towel on a white counter.

Comfort Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Kraków

With a stay at Hotel H15 Francuski Old Town - Destigo Hotels, you'll be centrally located in Kraków, steps from Royal Road and 4 minutes by foot from Main Market Square. .This luxury hotel is 8.4 mi (13.5 km) from Wieliczka Salt Mine and 1.2 mi (2 km) from Wawel Castle.

What's nearby

  • Planty Park - 1 min walk - 0.1 miles
  • Royal Road - 2 min walk - 0.1 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Cloth Hall - 5 min walk - 0.3 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 37 min drive

Restaurants

  • ‪Lindo Bar - ‬1 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Trattoria Degusti - ‬3 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 42 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional amenities at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel H15 Francuski Old Town - Destigo Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 120 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered valet parking on site (PLN 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 110 for adults and PLN 55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per day
Cribs (infant beds) are available for PLN 60 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 110 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 120 per day (in/out privileges)
  • Nearby parking fee: PLN 120 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 346 out of 444 reviews
Rating 8 - Good. 77 out of 444 reviews
Rating 6 - Okay. 19 out of 444 reviews
Rating 4 - Poor. 2 out of 444 reviews
Rating 2 - Terrible. 0 out of 444 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel with friendly staff. Perfectly located in old town.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel, brilliant customer service, really amazing breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dennton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Lovely large rooms. Good location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Everything was great, location, service, room. Highly recommend
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - the service, the cleanliness, the bar, the restaurant AND the price. Would most definitely stayntheee again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karolina

Liked: Cleanliness, staff & service, amenities
Clean, courteous staff, we asked for a baby cot and it had a baby sized pillow and duvet. Very happy with our stay. Breakfast was ok but for price we expects more choice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, very friendly staff, and nice breakfast buffet bar!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were professional.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in great location and amazing price!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Geoffrey Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Pasquale Di

Liked: Staff & service, amenities, property conditions & facilities
Very good location walk to everything excellent staff
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff very friendly, nice updated rooms, fabulous breakfast, love the eggs benedict, and the crepes suzette for dessert made tableside was amazing.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Hotel is wonderful and in a fabulous location. Very clean, comfortable beds and excellent service. Would highly recommend staying here.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect , clean , the staff very professional
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ievgeniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,very friendly staff & clean hotel
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with lots of character. Colourful interesting decor. Facilities were great. Excellent Restaurant and Patisserie
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and perfect location in Old Town.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Great Hotel

Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Stayed 3 nights in Dec 2024
Verified

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and close to dining and shopping
Stayed 1 night in Nov 2024