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Galaxy Hotel

Property class: 4

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Photo gallery for Galaxy Hotel

A hotel with a prominent 'LAXY' sign, a glass facade, and a modern architectural design.
A modern hotel lobby with a reception desk, a staircase, and seating areas.
A hotel corridor with a carpeted floor, circular ceiling lights, and a wall with a starry sky mural.
A hot tub with a circular design and a pool area with a tiled floor.
A buffet area with various food options, a plant hanging from the ceiling, and a sign on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535
  • Place, Oskar Schindler Factory
    ‪14 min walk‬
  • Place, Planty Park
    ‪18 min walk‬
  • Place, Main Market Square
    ‪10 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with a large bed, a desk, two chairs, a TV, and a window with curtains.

Standard Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite

A hotel room with a double bed, a desk with a lamp, and a purple carpet.

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Business Twin Room

A hotel room with a bed, a TV, a wardrobe, and a bathroom visible through an open door.

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a small shelf with toiletries.

Standard Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Double Room

A hotel room with a bed, a desk, a chair, a nightstand, and a wall with a space-themed painting.

Business Double Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Kraków

With a stay at Galaxy Hotel, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Wawel Castle. .This family-friendly hotel is 7.3 mi (11.8 km) from Wieliczka Salt Mine and 0.1 mi (0.1 km) from Galeria Kazimierz.

What's nearby

  • Oskar Schindler Factory - 14 min walk - 0.8 miles
  • Planty Park - 18 min walk - 1.0 mile
  • Royal Road - 18 min walk - 1.0 mile
  • Wawel Castle - 9 min drive - 1.8 miles
  • Main Market Square - 10 min drive - 1.5 miles

Getting around

  • Turowicza Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • John Paul II - Balice Airport (KRK) - 36 min drive

Restaurants

  • ‪Mazaya Falafel - ‬8 min walk
  • ‪Jeff's - ‬5 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Nalej Se - ‬4 min walk
  • ‪Green Caffe Nero - ‬3 min walk

About this property

Galaxy Hotel

Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 205 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Andromeda, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kraków? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Self parking on site (PLN 60 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 65 for adults and PLN 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Andromeda

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January:
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The property will be renovating from January 11 2027 to January 24 2027 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 160 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Fantastic hotel with great amenities!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, helpful staff, good selection of breakfast. By the eiver and walking Distance to the attractions.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel excellent breakfast and spa amenities.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, friendly reception, nice small pool, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and pool / spa area. Clean and modern
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is really good and goes until 10:30, the restaurant opens at 4pm and has nice options All staff was great
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel with spa would recommend
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was top notch
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Enjoyed my stay
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
The room was nice, and very clean. The location was pretty good, especially if you are up for a 25 min walk to the Old Town of Krakow. The staff, however, were not very welcoming and warm. The overall feeling was like we were bothering everyone when we were checking in, using spa facilities and checking out. At times, certain personnel were pretty rude. Would not stay here again.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and quick taxi into square
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and friendly
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue for staying and only short walk to Jewish quarter
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice staff good location , will come back
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern and clean hotel in a very good location near Kazimierz Gallery shopping centre. Good breakfast buffet with multiple choices. Friendly staff in the hotel restaurant. However, staff at the bar did not pay much attention to guests. Very good food at the hotel restaurant. Slow checkin. Since hotel could not meet our original requirements, both our rooms got upgraded.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were super kind and helpful, the hotel is convenient located which allow us to walk to all places we wanted to go
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very comfortable and clean room.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

A good array of facilities and very friendly staff .
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, good food. Restaurant meal excellent.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good lots of choice and something for everyone. Beds are super comfortable and a good size. The staff are very friendly and helpful. Will definitely be staying again.
Stayed 3 nights in Jul 2025