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Crystal Suites Old Town

3.0 star property

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Photo gallery for Crystal Suites Old Town

Superior Apartment | View from room
Deluxe Loft | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Front of property
Interior entrance
Deluxe Loft | Pillowtop beds, individually decorated, individually furnished, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Washer
  • Outdoor Space
  • Free WiFi

Explore the area

View in a map
ul. Kochanowskiego 6, Kraków, 31-127
  • Place, Main Market Square
    ‪9 min walk‬
  • Place, Cloth Hall
    ‪9 min walk‬
  • Place, St. Mary's Basilica
    ‪11 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Room options

View all photos for Superior Apartment

Pillowtop beds, individually decorated, individually furnished, desk

Superior Apartment

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Living room | 26-inch flat-screen TV with digital channels, TV, iPod dock

Deluxe Apartment

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Loft

Deluxe Loft | Living room | 26-inch flat-screen TV with digital channels, TV, iPod dock

Deluxe Loft

  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Kraków

With a stay at Crystal Suites Old Town, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Wawel Castle. .This apartment is 9.1 mi (14.6 km) from Wieliczka Salt Mine and 0.3 mi (0.5 km) from AGH University of Science and Technology.
View more Apartments in KrakówOpens in a new window

What's nearby

  • Planty Park - 5 min walk - 0.3 miles
  • Main Market Square - 9 min walk - 0.5 miles
  • Cloth Hall - 9 min walk - 0.5 miles
  • St. Mary's Basilica - 11 min walk - 0.6 miles
  • Wawel Castle - 18 min walk - 1.0 mile

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 8 min drive
  • John Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • ‪Winne Grono - ‬3 min walk
  • ‪Molám Thai Canteen & Bar - ‬2 min walk
  • ‪Classic Rock Club - ‬3 min walk
  • ‪Świat Piwa. Beer Shop & Bistro - ‬4 min walk
  • ‪Fable Café - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Crystal Suites Old Town

Apartment connected to the convention center in Kraków
Crystal Suites Old Town offers 4 accommodations with iPod docking stations and complimentary bottled water. These individually decorated and furnished accommodations include desks and dining tables. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Kraków apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 26-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and in-room massages can be requested.

Make yourself at home in one of the 4 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 26-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are served on weekdays from 7:30 AM to noon and on weekends from 8:30 AM to noon for a fee.
Featured amenities include multilingual staff, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge on weekdays between 7:30 AM and noon and on weekends between 8:30 AM and noon.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • High chair

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Continental breakfast available for a fee 7:30 AM to noon on weekdays and 8:30 AM to noon on weekends; PLN 45 for adults and PLN 45 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 26-inch flat-screen TV with digital channels
  • CD player
  • iPod dock

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washing machine

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Multilingual staff
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • Connected to a convention center
  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a historical district
  • In an entertainment district
  • In the city center
  • Near a hospital
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 4 units
  • Built in 1905
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 45 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Suites Old Town
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Krakow
Crystal Suites Old Town Krakow
Crystal Suites Old Town Krako
Crystal Suites Old Town Kraków
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Kraków

Reviews

Crystal Suites Old Town Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 94 out of 130 reviews
Rating 8 - Good. 31 out of 130 reviews
Rating 6 - Okay. 5 out of 130 reviews
Rating 4 - Poor. 0 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

Reviews

10/10 Excellent

Gabriella

Traveled with family
Liked: Cleanliness, room comfort
Crystal suites was tucked away down a quiet but beautiful side street, right next to a park and within a short walk of the centre. The accommodation was spacious, extremely clean and had all the amenities needed for our stay. We were extremely pleased with our choice. However the icing on the cake came with the suites manager, Anna. She was welcoming, instructive and extremely helpful. We had local specialty suggestions for dinner and breakfast as well as coffee and a helpful map with highlighted areas as 'must sees'. Anna also came to our rescue when our tour to Auschwitz was cancelled at the last minute. We had a wonderfully relaxing time taking in the sights and the delicious cuisine recommended to us. Thank you for making our stay so memorable
Stayed 2 nights in May 2025

10/10 Excellent

Tamoya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my husband and two young children. The Property Manager, Anna, was excellent from the start in communicating check in instructions. The apartment itself is beautifully decorated and very functional. It served our needs well. On the street parking was readily available. We would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

KANAKO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Stephen, Selston Notts

Liked: Cleanliness, amenities
The apartment was clean and ideal for a weekend break.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Noleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Crystal Suites. The staff were friendly and helpful - Anna (the manager) was particularly helpful with wine great recommendations. The location is very central and there is a tram stop very close by. I would highly recommend 😊
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character apartment, well presented. Very comfortable with good facilities. Not far from central Krakòw
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and warm apartment within a short distance of the main square. The staff were extremely helpful and our short weekend break in Krakow was enhanced by this place. Would definately recommend it and would certainly stay thwere again.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing weekend, location just right and apartment was well equipped. Will definitely stay again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, spacious apartment in an excellent location. What more could you want? How about friendly receptionists (such as Kristian), and fresh towels when needed. And a teapot! The starter fridge stocking service was so helpful and introduced me to cheese I would not otherwise have tried. There was enough for breakfast and lunch for 4 days, and a yummy treat. There are several restaurants within walking distance. We loved PPP at 29 Karmelicka for inexpensive traditional food. There is a small grocery and liquor store at the end of the block. It is less than 15 minutes walk to the main square.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Loved the feel of the room/apartment (homey and spacious). Location is very good, close to great restaurants and 10-12 minutes from old town.
Stayed 4 nights in Oct 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely suite was within walking to Krakow old town.
Stayed 3 nights in Oct 2019

10/10 Excellent

Paul, New Hampshire, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean with all the amenities you could want. The staff was excellent at helping book a tour or a taxi. Excellent four night stay!
Stayed 4 nights in Sep 2019

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely accommodation!

We were 3 friends and had a 2 bedroom apartment, so everyone had their own bed. Very comfortable - large rooms, 2 bathrooms - very comfortable stay. Staff was very helpful and friendly. Even had a washer so we could do a load of laundry (soap included). Kitchen stocked with coffee and tea. We booked with breakfast and had a tasty bagel each morning at Cupcake Corner. We even went back one afternoon for a delicious cupcake. Would highly recommend Crystal Suites - location was perfect for exploring Krakow!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super skøn lejlighed med alt i udstyr - venligt og hjælpsomt personale. Meget fin info. inden ankomst til lejligheden mv. Den eneste ting vi kunne have ønsket os anderledes var at dobbeltsengen var lidt større (ikke helt almindelig str. dobbeltseng).
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, 20-30min walk to the main square. Friendly and very helpful staff on reception. There were actually 4 single beds rather than 2 double beds. Clean with plenty of room
Stayed 2 nights in Jul 2019

10/10 Excellent

Vic

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is walking distance to all the tourist spots . Nearby are shops where you can buy groceries .
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay at Crystal suits. The service was very good and we have nothing to complain about. We want to thank Anna and Krzysztof for their excellent help.
Stayed 4 nights in May 2019

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Debbie. Columbus, Ohio. USA December 2018

This hotel was fantastic. It was conveniently located in a nice neighborhood about a 10 minute to the city center. You felt like you were coming back to your home each night, as the apartment had everything you needed. Anna and the rest of the staff were happy to assist you in locating attractions and answering any questions. I would absolutely stay here again
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place, clean and quiet

We absolutely loved this apartment hotel! Check in was easy and everyone who worked there was very friendly and helpful. The apartment was beautiful and very quiet. The beds were comfortable and the sheets and linens were good quality. It was nice to have two bathrooms, we had one of the apartments with two bedrooms and both bedrooms were very private. The big soaker tub upstairs was a plus. All the furnishings were very nice and the kitchen is well equipped. The carpet in the upstairs was worn and needed to be replaced, but the entire house was very clean. This place is absolutely beautiful and has lovely views. It’s only 10 minutes to walk to Kraków centrum. I will definitely stay here again on our next trip to Krakow!
Stayed 2 nights in Sep 2018

10/10 Excellent

Sabine, Bloomington, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is simply wonderful. It is elegantly outfitted, and care is taken to make it extremely comfortable. For instance, fresh and good coffee is provided in the rooms. As is a washing machine, so you can do your own laundry at the end of the visit. I appreciated that there was not daily maid service. Not only do I not like shooing the maid away all the time, I really like the environmentally friendly, sustainable way in which the hotel is managed. The suites are quiet and you are given ample privacy and independence to conduct your stay as you like. I just loved it.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018