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Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property

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Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

Tanjung Deluxe Seaview Suite (King) | Terrace/patio
Private beach, sun loungers, beach umbrellas, beach towels
Poolside bar
View from room
Kinabalu Deluxe Seaview Suite (King) | Living area | 43-inch LCD TV with cable channels, TV, table tennis

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
The current price is $323
$299 nightly
$323 total
Total with taxes and fees
Jul 19 - Jul 20

Explore the area

View in a map
Jalan Aru, Tanjung Aru, 20, Kota Kinabalu, Sabah, 88100
  • Place, Tanjung Aru Perdana Park
    ‪17 min walk‬
  • Place, Imago Shopping Mall
    ‪7 min drive‬
  • Place, Gaya Street Sunday Market
    ‪9 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Tanjung Seaview (King)

Tanjung Seaview (King) | Down comforters, in-room safe, individually decorated

Tanjung Seaview (King)

9.0 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Tanjung Sea View, Executive Suite

Down comforters, in-room safe, individually decorated

Tanjung Sea View, Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Tanjung Deluxe Seaview Suite (King)

Down comforters, in-room safe, individually decorated

Tanjung Deluxe Seaview Suite (King)

  • Sea view
  • 1991 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Kinabalu Seaview (King)

Kinabalu Seaview (King) | Down comforters, in-room safe, individually decorated

Kinabalu Seaview (King)

8.8 out of 10
Excellent
(10 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Kinabalu Mountain View (King)

Kinabalu Mountain View (King) | Down comforters, in-room safe, individually decorated

Kinabalu Mountain View (King)

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Tanjung Seaview (Twin)

Tanjung Seaview (Twin) | Down comforters, in-room safe, individually decorated

Tanjung Seaview (Twin)

  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Kinabalu Seaview (Twin)

Kinabalu Seaview (Twin) | Down comforters, in-room safe, individually decorated

Kinabalu Seaview (Twin)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Kinabalu Mountain View (Twin)

Kinabalu Mountain View (Twin) | Down comforters, in-room safe, individually decorated

Kinabalu Mountain View (Twin)

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club Seaview (King)

Horizon Club Seaview (King) | Down comforters, in-room safe, individually decorated

Horizon Club Seaview (King)

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club Seaview (Twin)

Down comforters, in-room safe, individually decorated

Horizon Club Seaview (Twin)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Kinabalu Deluxe Seaview Suite (King)

Kinabalu Deluxe Seaview Suite (King) | Down comforters, in-room safe, individually decorated

Kinabalu Deluxe Seaview Suite (King)

  • Sea view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite (Kinabalu Jungle Themed)

Family Suite (Kinabalu Jungle Themed) | Down comforters, in-room safe, individually decorated

Family Suite (Kinabalu Jungle Themed)

  • Sea view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed, Pool View (Tanjung)

Terrace/patio

Family Room, 1 King Bed, Pool View (Tanjung)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Tanjung Sea View, Standard Room, 1 King Bed, Terrace

Down comforters, in-room safe, individually decorated

Tanjung Sea View, Standard Room, 1 King Bed, Terrace

  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Club Twin Room, Terrace, Sea View

Horizon Club, Club Twin Room, Terrace, Sea View | Down comforters, in-room safe, individually decorated

Horizon Club, Club Twin Room, Terrace, Sea View

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed, Terrace, Sea View

Horizon Club, Room, 1 King Bed, Terrace, Sea View | Down comforters, in-room safe, individually decorated

Horizon Club, Room, 1 King Bed, Terrace, Sea View

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Tanjung Sea View, Standard Twin Room, Terrace

Down comforters, in-room safe, individually decorated

Tanjung Sea View, Standard Twin Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu) | Down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed) | Down comforters, in-room safe, individually decorated

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, Pool View (Tanjung)

Standard Twin Room, Pool View (Tanjung) | Down comforters, in-room safe, individually decorated

Standard Twin Room, Pool View (Tanjung)

  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Terrace, Sea View (Kinabalu)

Down comforters, in-room safe, individually decorated

Twin Room, Terrace, Sea View (Kinabalu)

  • Sea view
  • 474 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Twin Room, Terrace, Pool View (Tanjung )

Family Twin Room, Terrace, Pool View (Tanjung ) | Down comforters, in-room safe, individually decorated

Family Twin Room, Terrace, Pool View (Tanjung )

  • 570 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

Family Room, 1 King Bed, Pool View (Tanjung, Terrace) | Down comforters, in-room safe, individually decorated

Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, 1 King Bed, Terrace (Questers Tanjung)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Twin Room, Terrace (Questers Tanjung)

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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  • Pool
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4.6 out of 5, Wonderful, 1,000 reviews
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Total with taxes and fees
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About the neighborhood

Kota Kinabalu

Located in Kota Kinabalu (Tanjung Aru), Shangri-La Tanjung Aru, Kota Kinabalu is within a 10-minute drive of Sabah State Mosque and Imago Shopping Mall. .This beach resort is 3.8 mi (6.1 km) from Anjung Samudera and 4.4 mi (7 km) from Gaya Street Sunday Market.

What's nearby

  • Tanjung Aru Perdana Park - 17 min walk - 1.0 mile
  • Sabah State Mosque - 6 min drive - 2.9 miles
  • Imago Shopping Mall - 7 min drive - 3.7 miles
  • Gaya Street Sunday Market - 9 min drive - 4.9 miles
  • Suria Sabah Shopping Mall - 9 min drive - 5.1 miles

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 17 min drive

Restaurants

  • ‪DAI JANG GUM 大長今 - ‬3 min drive
  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Dian Dian - ‬4 min drive
  • ‪Kinabalu Club Lounge - ‬7 min walk
  • ‪Shang Palace - ‬7 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

Shangri-La Tanjung Aru, Kota Kinabalu offers 498 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 3 outdoor tennis courts, a marina, and a complimentary water park with waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a steam room.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 498 individually decorated guestrooms, featuring espresso makers and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers, slippers, and toothbrushes and toothpaste.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Cafe' TATU, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kota Kinabalu? This resort has 7190 square feet (668 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Cafe' TATU - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Borneo Lounge; Bar - Overlooking the pool, this lobby lounge serves light fare only. Happy hour is offered. Open daily.
Shang Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Coco-Joe's Bar; Grill - This poolside restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sunset Bar - Overlooking the ocean, this bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Limo/town car service
  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Borneo Lounge; Bar
  • Cafe' TATU
  • Coco-Joe's Bar; Grill
  • Shang Palace
  • Sunset Bar

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Mountain biking
  • Paddleboard
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Steam room
  • Table tennis
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,190 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Sign language-capable staff
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shangri-La mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to February 10 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Fitness facilities
  • Recreation facilities
The property will be renovating from October 28 2025 to February 10 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Fitness facilities
  • Lobby
  • Select guestrooms
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for MYR 212.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 212.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1000 reviews
Rating 8 - Good. 182 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Youngsoo

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic view, warm welcome from staffs, clean room condition
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Nga Yan

Liked: Cleanliness, staff & service, amenities
Staff are nice, room is spacious
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

SITIE ASHYURRAH

Liked: Cleanliness, amenities, property conditions & facilities
great hospitality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Excellent hotel service!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Staff were fantastic - literally everyone, spa, restaurants, water sports, and room carers. Amazing
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Prof Mahadeva

Liked: Cleanliness, amenities, property conditions & facilities
The relaxing environment and view. Cafe tatu menu can be improved to include authentic Malaysian cuisine .
Stayed 3 nights in Dec 2025
Verified

8/10 Good

CHI KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was very happy for this trips and feel best enviroment in hotel.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Jaeyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the best vacation there.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good facilities, really enjoyed
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Nanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the warm hospitality of the hotel staff, our trip became a truly wonderful experience.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Singh

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort experience. Sapi Island was breathtaking. Azure waters, glorious sun. Paradise
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay in a wonderful resort
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Byeong Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff made our stay memorable. All were friendly, courteous, helpful and went the extra mile. Would definitely return
Stayed 20 nights in Sep 2025
Verified

10/10 Excellent

DIVAKAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly with😀
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in KK
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were absolutely outstanding. We absolutely loved our stay and didn’t want to come home
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and good ambience, will visit next year - keep up the good work
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish, all the staff were friendly polite and kind, we will be going back soon
Stayed 13 nights in Mar 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Ashutosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Kids had a blast in the pool and water slides. Good breakfast spread as well.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hong Nhung Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids facilities are amazing which it’s important for families. The outdoor bbq buffet and shows was amazing The staff was very kind and helpful Lorena, and Ann from the lounge
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for family

It’s close to the airport, staffs are friendly. I highly recommend this hotel to family with kids, the pools are very nice. Also there is a pier to islands, it’s convenient.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Miao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I spent 3 days and 2 nights there, and we tried each of the restaurants. The food was great, and the swimming pools were very nice. There were also plenty of activities to enjoy — a game room, a VR room, and even a small cinema. We also booked some water activities with Star Marine. We definitely plan to come back again.
Coco Grill
Sunset Bar
Stayed 2 nights in Aug 2025