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Pan Borneo Hotel Kota Kinabalu

Property class: 4

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Photo gallery for Pan Borneo Hotel Kota Kinabalu

A balcony with wicker furniture and potted plants, overlooking a sunset with clouds.
Property video
A hotel room with a bed, two bedside tables with lamps, a TV displaying a menu, a window with curtains, and a painting on the wall.
A multi-story hotel with a modern design, featuring a prominent 'Pan Borneo' sign at the top.
A multi-level hotel with a large indoor swimming pool, multiple balconies, and outdoor seating areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $41
$36 nightly
$41 total
Total with taxes and fees
Oct 19 - Oct 20

Explore the area

View in a map
One Place Mall, Lorong Putat 3, Putatan, Kota Kinabalu, Sabah, 88200
  • Place, Petagas War Memorial
    ‪5 min drive‬
  • Place, Monsopiad Cultural Village
    ‪6 min drive‬
  • Place, Lok Kawi Wildlife Park
    ‪8 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪5 min drive‬

Room options

View all photos for City View

A hotel room with a large bed, two bedside lamps, a chair, a small table, and a view of a cityscape through large windows.

City View

7.0 out of 10
Good
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Family City View

A hotel room with two beds, a painting on the wall, and a window with curtains.

Family City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Pool View

A hotel room with a bed, a chair, a small table with a plant, a pool view, and a lamp.

Pool View

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, two bedside lamps, a chair, a small table, and a window with curtains.

Executive Suite

  • Sea view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Room

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Family Suite Room

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 17 reviews
$61 nightly
The price is $68
Nov 16 - Nov 17
Total with taxes and fees
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About the neighborhood

Kota Kinabalu

With a stay at Pan Borneo Hotel Kota Kinabalu in Kota Kinabalu, you'll be near the airport, within a 15-minute drive of Imago Shopping Mall and Petagas War Memorial. .This family-friendly hotel is 3.7 mi (5.9 km) from Monsopiad Cultural Village and 5.3 mi (8.6 km) from Sabah State Mosque.

What's nearby

  • Petagas War Memorial - 5 min drive - 2.7 miles
  • Monsopiad Cultural Village - 6 min drive - 3.5 miles
  • Lok Kawi Wildlife Park - 8 min drive - 4.6 miles
  • Tanjung Aru Perdana Park - 11 min drive - 6.0 miles
  • Sabah State Mosque - 11 min drive - 6.4 miles

Getting around

  • Putatan Station - 7 min walk
  • Kota Kinabalu Intl. Airport (BKI) - 10 min drive

Restaurants

  • ‪Fook Yuen Café & Bakery - ‬1 min walk
  • ‪Kedai Kopi Teck Soon - ‬1 min walk
  • ‪Station'z Burger Bakar - ‬1 min walk
  • ‪Yazid Burger - ‬1 min walk
  • ‪HK Seafood Restaurant - ‬1 min walk

About this property

Pan Borneo Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu offers 320 air-conditioned accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kota Kinabalu? This hotel has facilities measuring 6409 square feet (595 square meters), including conference space. A shuttle from the airport to the hotel is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lounge & Sunset Terrace - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 8:30 PM to 6:00 AM at scheduled times
  • Area shuttle (surcharge)
  • Self parking on site (MYR 5 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge & Sunset Terrace

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,409 square feet of conference space
  • Business center

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 19 for children
  • Self parking fee: MYR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Narada Hotel
Pan Borneo Hotel
Soluxe Kota Kinabalu
Soluxe Hotel Kota Kinabalu Sabah
Narada Kota Kinabalu
Soluxe Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo
Narada Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel
Pan Borneo Hotel Kota Kinabalu Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 204 reviews
Rating 8 - Good. 83 out of 204 reviews
Rating 6 - Okay. 38 out of 204 reviews
Rating 4 - Poor. 13 out of 204 reviews
Rating 2 - Terrible. 3 out of 204 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The room is a bit dated and the bathroom was grossed, with soap scum and mold. Staff was great and the breakfast was good with good varieties
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful stay, tasty breakfast, nice room and great pool to use. The little shop onsite was good too. All food was amazing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our pickup shuttle was delayed but the hotel made up for the delay by giving us a late checkout and breakfast. It is the second time we stayed and we will stay again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, all staff interaction. Overall good experience
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and 100% liveable lol. You’ll be good staying here. Trust me. However breakfast is overpriced so please just eat outside 😭🙏
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Very good value, very helpful staff Comfy bed Could do with a bit of a refresh
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness
The hôtel is ok for a short trip. Example : between 2 flights!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower alternative tap did not work. And water temperature was either quite hot or cool. Water pressure for showering was low too. But the bidet’s water pressure was super strong! So, taking a shower & using the bidet was quite a challenge. Perhaps it’s time to use more sustainable shower management that feels satisfying yet saving water. Breakfast was adequate, but could improve a little with coffee: offer cold fresh milk instead of milk powder. Might want to consider offering local Sabahan breakfast? Location is excellent- walking distance to convenience stores & restaurants. Room was clean, soundproof, and beds excellent - helps a lot in getting some peaceful sleep. Staff were exceptionally welcoming, friendly and efficient. Keep up the great work!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Big hotel, nice pool. Room was was spacious with a clean bathroom but the carpet in the room was absolutely filthy. Stains everywhere. I didn't want to walk around in the room and did use the provided paper slippers. Also the window did not seal-there was an actual gap, and the room faces the street so I had to sleep with earplugs.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the airport

We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Bed sheets were dirty. Staff was very nice and friendly, but the room itself was not in a very good condition.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The property needs an update - the carpet and rooms are all very tired and so are the bathrooms I would not book this again this was only booked due to proximity of the airport - they offered a shuttle to the hotel but the driver came late and we had get a taxi to the hotel
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

We arrived just after midnight. The staff were very couteous and helpful. There was a mix up with booking the free shuttle. I never received a confirmation or knew who to look for so ended up catching a taxi. Instead we received a free shuttle back to the airport before lunch. The room was clean and the beds were comfortable. Bathroom was clean and adequate, good shower. Breakfast was not included but we were able to have for mry38 each. It is not a high end hotel, rather a servicable cheaper hotel. Exactly what we were looking for. Breakfast was not included but we bought for MR38 per person. There was a large choice of hot and cold malaysian food. Also tea and coffee from large urns. Toast, cereals, small cakes and slices. There were alot of families who made use ofthe pool after breakfast. We were the only 2 Australians visiting. I would definitely recommend for a stop over.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast disappointing (no eggs!) but lunch and dinner ala carte menu are good and reasonably priced. There are few restaurants within walking distance so it is good that hotel restaurant is okay. Major frustration with room safe. It was rusted and unused. They replaced it but the second one would not work (electronics were bad). I gave up.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
We slept on the 8th floor and above us was a wedding with very very loud music. I could feel the bass on my pillow. Terrible.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No ability to adjust room temp - only fan speed Toilet was broken before we arrived Towels were poor quality and some torn
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great for the location😃

Rooms where a delight, clean and comfy, quiet too! Great bathroom! Super parking, cost 5 Myr pr day, but really great deal. Staff are super friendly. Hotel are near many food options. Located shoulder to shoulder to a shopping mall! Convenient shops like 7/11 and others are JUST outside the etrance! Barber shops too! My needs where fullfilled! Even the busy elevators where quick, there are 3 elevators opperating, so no waiting there too! Really good for the price!
Stayed 3 nights in Feb 2024