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Mercure Kota Kinabalu City Centre

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Kota Kinabalu City Centre

A person in a modern indoor pool with clear glass walls, a tiled column, and a glass table with a drink.
Room
A tall hotel with multiple floors, large windows, and a sign indicating it is a Mercure hotel.
A gym with various exercise equipment, large windows, and a view of buildings.
A lobby with a blue sofa, yellow chairs, and a staircase.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $60
$53 nightly
$60 total
Total with taxes and fees
Oct 20 - Oct 21

Explore the area

View in a map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000
  • Place, Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Place, Gaya Street Sunday Market
    ‪8 min walk‬
  • Place, Kota Kinabalu Central Market
    ‪13 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of greenery.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

A modern living room with a sofa, a coffee table, and a TV. There is a kitchen area in the background with a refrigerator and a microwave.

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of greenery.

Suite, 3 Bedrooms

  • Sea view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a sofa, a small table with a magazine, a TV, and a kitchenette.

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, and a chair.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A modern bathroom with a large white sink, a wooden door, and a blue patterned wall.

Superior Room, 2 Twin Beds

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A modern bathroom with a large white sink, a wooden door, and a blue patterned wall.

Superior Room, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, a desk, and a chair.

Superior Room, 2 Twin Beds

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kota Kinabalu

With a stay at Mercure Kota Kinabalu City Centre, you'll be centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and Wisma Merdeka Shopping Center. .This hotel is 0.7 mi (1.1 km) from Gaya Street Sunday Market and 0.7 mi (1.2 km) from Atkinson Clock Tower.

What's nearby

  • Suria Sabah Shopping Mall - 3 min walk - 0.2 miles
  • Gaya Street Sunday Market - 8 min walk - 0.5 miles
  • Wisma Merdeka Shopping Center - 10 min walk - 0.5 miles
  • KK Plaza - 11 min walk - 0.6 miles
  • Kota Kinabalu Central Market - 13 min walk - 0.7 miles

Getting around

  • Tanjung Aru Station - 10 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 19 min drive

Restaurants

  • ‪Burger King, Suria Sabah - ‬8 min walk
  • ‪BEANS N BEANS - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Sushi Zanmai - ‬8 min walk
  • ‪Fatty Daddiez - ‬4 min walk

About this property

Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre offers 226 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 226 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy Italian cuisine at Fratini's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fratini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
Mou Passant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Compass - Onsite rooftop bar. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Compass
  • Fratini's
  • Mou Passant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 25 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Mercure Kota Kinabalu City Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 236 out of 741 reviews
Rating 8 - Good. 313 out of 741 reviews
Rating 6 - Okay. 107 out of 741 reviews
Rating 4 - Poor. 55 out of 741 reviews
Rating 2 - Terrible. 30 out of 741 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is a nice addition after a long day of excursions.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and air con!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located with easy access to ferry terminal and main business district. Property needs a little updating and maintenance, but rooms are large, clean and comfortable. Staff are friendly and helpful. Plenty of places to eat within easy walking distance.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in an interesting area of town, close to restaurants and a well stocked supermarket.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
I like that the bathroom sink in the room has drinking water facilities, so that people can drink freely. It's both environmentally friendly and convenient.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Good location with plenty of coffee, good food and shopping nearby. Jesselton Quay was also very conveniently located within walking distance.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Rooms nice size, great location. Staff friendly and attentive when required.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. But breakfast menu can be improved
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Clean and great that filtered water available in room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent, near big shopping mall and lots of eateries.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly, close to the ferry and to Suria shopping centre. Short walk to main part of Gaya street
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who are very helpful, a good location for activities and access to eateries and markets
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Spacious room/flat
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Very friendly and nice views
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained and excellent front desk team.
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The hotel is very close to the mall and the harbour. We booked it mainly because we needed to take a dive course, and the price was a great deal. Breakfast was okay, and it was also conveniently close to all the restaurants we wanted to visit.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub water flow slow.wait so long
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 9 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for shopping!

The best location for my stay as it was so near with all the shopping mall... thanks to all the staff who attend us during our stay!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very helpful and accommodating.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Close to shopping and dining. The room is small. No privacy in the bathroom. Pool area is nice.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
clean & near the Jesselton point, market and Gaya street.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central located hotel

This hotel is beer centrally located - the drive to the airport was average 20 mins; the Suria shopping mall is a 3-5 min walk and the boat docking port to the islands (gaya island; Sapi island etc) is also 5 mins walk. The staff were always really nice and smiling. The breakfast was definitely fresh and varied. I would recommend staying here and booking the sea view room.
Sea view from the window
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well maintained
Stayed 3 nights in Jul 2025