West Plaza Hotel Downtown

2.5 star property

Choose dates to view prices

Photo gallery for West Plaza Hotel Downtown

24-inch TV with satellite channels
Front of property
Lobby sitting area
Standard Room | Down comforters, in-room safe, individually furnished, desk
Staircase

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
$102
$84 nightly
$102 total
Total with taxes and fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
Koror, Koror, Koror Island, 96940
  • Place, WCTC Shopping Center
    ‪2 min walk‬
  • Place, Asahi Stadium
    ‪7 min walk‬
  • Place, Etpison Museum
    ‪10 min walk‬
  • Airport, Koror (ROR-Palau Intl.)
    ‪10 min drive‬

Room options

Standard Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Koror

A stay at West Plaza Hotel Downtown places you in the heart of Koror, steps from WCTC Shopping Center and 8 minutes by foot from Asahi Stadium. .This motel is 0.4 mi (0.7 km) from National Stadium and 0.5 mi (0.8 km) from Etpison Museum.

What's nearby

  • WCTC Shopping Center - 2 min walk - 0.1 miles
  • Asahi Stadium - 7 min walk - 0.4 miles
  • National Stadium - 7 min walk - 0.4 miles
  • Etpison Museum - 10 min walk - 0.6 miles
  • Rock Islands Southern Lagoon - 12 min walk - 0.7 miles

Getting around

  • Koror (ROR-Palau Intl.) - 19 min drive

Restaurants

  • ‪Canoe House - ‬6 min walk
  • ‪The Taj - ‬3 min walk
  • ‪Suriyothai - ‬2 min walk
  • ‪Coffee Berry - ‬2 min walk
  • ‪Rock Island Cafe - ‬11 min walk

About this property

West Plaza Hotel Downtown

Motel in Koror with spa services and a 24-hour front desk
West Plaza Hotel Downtown offers 20 air-conditioned accommodations with safes and slippers. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Koror motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 22 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

Reviews

West Plaza Hotel Downtown Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

Reviews

10/10 Excellent

Michael, Saipan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is exceptionally excellent 5 stars for that. It is literally walking distance to cafes stores and restaurants. Within the heart of town. The staff was absolutely 5 stars. Professional, knowledgeable, courteous and helpful. Ms. Belle Ruby Ann and Kate went beyond excellence when it came to customer service. Thank you for making my stay a very enjoyable and memorable experience Will most definitely come back to this hotel. The price too played such a great part in picking this hotel. The rooms and front desk area were super clean. Very grateful for that. There was a convience store that closes at midnight right next to the hotel. Airport transfer pickup service was excellent. Overall I give this hotel 5 stars and will most definitely come back to it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Aiti

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I REALLY LIKE THE SERVICES THEY GIVEN TO US.
Stayed 10 nights in Aug 2024

10/10 Excellent

Schuyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in downtown
Stayed 10 nights in Aug 2024

6/10 Okay

Eva

Liked: Cleanliness

Customer service

Was good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 7 nights in Feb 2024

8/10 Good

KYOKO

Stayed 4 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service

Ok for the price

Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2018

10/10 Excellent

Sei, Kyoto Japan

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good choice

great location; friendly, helpful staff

4/10 Poor

TR1776, Boston USA

Disliked: Property conditions & facilities, room comfort

Hotel Ad Is misleading

Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good hotel for divers

Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.

8/10 Good

John, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant property and very helpful staff

Only downside was spotty wifi in room

6/10 Okay

Zorro Donre, Pohnpei Micronesia

Liked: Cleanliness, staff & service

Exprience at West Plaza Hotel town Down in Palau.

The Hotel is OK (Old type hotel) but looking at the condition of the rooms are OK but need to be redone to upgrade it a little in comparison to the hotel hotels in Koror Palau. Statts' are friendly but need to learn more about customer servicing. Parking lot rated from (1 to 10) is 3. less than 10 parking lot available at this Hotel. Their tax rate is 12% for the total amount billed me so Palau has the highest rate of hotel sales tax. No restaurant at this hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean hotel in the middle of town with basic facilities. Restaurants within easy walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness
Location was very cinviniant for tourist this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jerry, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Diamond in the Rough

Great staff and price was great. The room were cleaned daily and the staff was there to help out on everything. The only thing I found that I feel everybody wants is free cable in the rooms to keep up with world events. One other thing is WiFi you need to beable to connect this in the rooms. Hotel location great and lots of place to eat in walking distance. The AC all I can say is Wow.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

shigeaki

Traveled with group
Liked: Cleanliness, staff & service
good
Stayed 4 nights in Dec 2024

8/10 Good

TATSUYA, Osaka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不満というか不便なのはティッシュボックスが無いくらいです! 周辺にレストラン、モール、コンビニもあるので、流しのタクシーがいないパラオでも、ここなら徒歩圏内ですべてオッケーです! たぶん、ダイビングで来られる方が多いと思うので、室内に物を干すためのハンガーがもうちょいほしいですね!
Stayed 4 nights in Dec 2024

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Koror and is a nice hotel with a great location for shopping and dining.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019