8/10 Good
Sara C.
Mar 28, 2026
Liked: Cleanliness
First the positive. This is one of the very few second floor ocean front properties and the view from the balcony is spectacular. You're practically in the ocean and the sound of the waves is wonderful. The condo is nicely furnished.However, we were underwhelmed by the level of service and attention to detail for a property of this price. The place is overrun with gnats -- they're all over the screens, kitchen, bathroom, stairwell leading to front door, etc -- first time we've experienced this in 25 yrs staying at the Kiahuna. Property managers said in a text that pest control wouldn't deal with gnats. So we dealt with them by mopping them up by the hundreds with towels, and closing all windows and turning out all lights after dark. They left a bag of replacement towels at our request, but took 3 days and 2 reminder texts to pick up the old towels which I'd placed in a bag outside the door. There is also no place to store your clothes, perhaps a small issue given the beautiful view. The small bedroom closet is packed with cleaning supplies - mops, brooms, vaccuum cleaner, step stool and many other things. Would be a nice gesture for these to be stored in the outdoor locked cleaning closet to allow the guests a place to hang clothes without getting them entangled in the vacuum cleaner and mop.
Sara C.
Stayed 8 nights in Mar 2026