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Hotel Okura Kobe

Star Rating
4 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
1,601 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Port of Kobe Earthquake Memorial
    1 min walk
  • Popular Location
    Kobe Tower
    5 min walk
  • Popular Location
    Meriken Park
    5 min walk
  • Airport
    Osaka (KIX-Kansai Intl.)
    50 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Twin

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  • Standard Double

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  • Standard Twin - Non-Smoking

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  • Deluxe Double

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  • Deluxe Twin

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  • Deluxe Twin - Non-Smoking

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  • Standard Double

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  • Standard Twin

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  • Standard Twin

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  • Deluxe Twin - Non-Smoking

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  • Deluxe Twin

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  • Deluxe Double

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  • Deluxe Twin

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  • Deluxe Double

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  • Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking

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  • Stateroom, Suite, Annex Beds Japanese-style

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  • Stateroom, Suite, Annex Twin - Non-Smoking

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  • Stateroom, Suite, Annex Twin

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  • Stateroom, Suite, Annex Double

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About this area

Kobe

Located in Kobe, Hotel Okura Kobe is in the city center and on the waterfront. Port of Kobe and Rokkosan Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kobe Animal Kingdom and Kidzania Koshien Theme Park. Looking to enjoy an event or a game while in town? See what's happening at Hanshin Koshien Stadium or Home's Stadium Kobe. Our guests appreciate the hotel's central and quiet location. It's also convenient to public transportation: Minatomotomachi Station is 6 minutes by foot and Hanakuma Station is 9 minutes.

What's nearby

  • Popular Location
    Port of Kobe Earthquake Memorial - 1 min walk
  • Popular Location
    Kobe Tower - 5 min walk
  • Popular Location
    Meriken Park - 5 min walk
  • Popular Location
    Kawasaki Good Times World - 5 min walk
  • Popular Location
    Motomachi Shopping Street - 8 min walk

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 16 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • RESTAURANT EMERALD – Fine-dining restaurant offering French cuisine. Serves dinner daily.
  • TEPPANYAKI SAZANKA – Steakhouse. Serves lunch and dinner daily. Kids' menu available.
  • TOH-KA-LIN(CHINESE) – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Kids' menu available.
  • CAFE RESTAURANT CAMELLIA – Coffee shop. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • YAMAZATO JAPANESE CUISINE – Restaurant offering Japanese cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

About this property

Hotel Okura Kobe

Along with 4 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a coffee shop/café, and outdoor tennis courts are onsite. All 475 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, room service, and flat-screen TVs.

Policies

Check-in

Check-in between 3 PM - midnight

Special check-in instructions

Train station shuttle service is available at scheduled times from 8:30 AM to 9:30 PM. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1210.

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1694 for children (approximately)
  • Self parking fee: JPY 1000 per night
  • Cribs (infant beds) are available for an additional fee
  • A facilities fee includes use of:

  • - Fitness facilities
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from July to August. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Hotel Okura Kobe
  • Kobe Hotel Okura
  • Kobe Okura
  • Kobe Okura Hotel
  • Okura Hotel Kobe
  • Okura Kobe
  • Okura Kobe Hotel
  • Hotel Okura Kobe Kobe
  • Hotel Okura Kobe Hotel
  • Hotel Okura Kobe Hotel Kobe

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: JPY 1000 per night
  • Electric car charging station
  • Parking height restrictions apply
  • Free roundtrip train station shuttle from 8:30 AM - 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3025 for adults and JPY 1694 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Health club
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Nearby things to do

Where to eat

  • RESTAURANT EMERALD – Fine-dining restaurant offering French cuisine. Serves dinner daily.
  • TEPPANYAKI SAZANKA – Steakhouse. Serves lunch and dinner daily. Kids' menu available.
  • TOH-KA-LIN(CHINESE) – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Kids' menu available.
  • CAFE RESTAURANT CAMELLIA – Coffee shop. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • YAMAZATO JAPANESE CUISINE – Restaurant offering Japanese cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
4.5

Excellent

5 - Excellent
945
4 - Good
539
3 - Okay
76
2 - Mediocre
22
1 - Poor
19
4.5
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

Stayed 3 nights in Aug 2019

5/5 Excellent

Very high class and convenient all major tour spots.

Stayed 1 night in Aug 2019

1/5

If you come with no expectation and you don’t mind paying for 3 star hotel service it’s ok. I booked in advance hoping for a proper hotel service because this Hotel name is well known in Tokyo but it was the opposite. I had strangers hair all over my bathroom, the quality of amenities are poor I woke up with red stains on my face and there’s no lotion, no foreign TV and the bathroom door was unstable so couldn’t keep it open. The worst part is that I chose this hotel for having a outdoor pool but you have to pay separately which was a shocker because the hotel price was already expensive enough. I wanted to use the gym, sauna and the outdoor pool but there’s is an additional price for EACH facility. Tattooed friends: I got kicked out the pool after I already took a shower to jump in and the staff wouldn’t leave my sight until I left. I think that was the biggest shock I will not recommend this place at all. It’s only Japanese guests friendly

Stayed 1 night in Jul 2019

2/5

I was really disappointed that this property was as outdated as it was. We paid what I consider to be a premium for a tatami room and got one on the 6th floor barely above the restaurants. While the staff was amazing and friendly the hotel really needs a head to toe update. We felt like we walked into a time warp starting from the Lobby to the elevators and room. Also the bathrooms smelled terrible, clearly not deep cleaned between guests and the dampness from the Japanese shower bath didn’t help. Will not be staying here the next time we are in Kobe.

Stayed 3 nights in Jul 2019

5/5 Excellent

Stayed 2 nights in Jul 2019

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