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Mercure Urabandai Resort & Spa

Property class: 4

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Photo gallery for Mercure Urabandai Resort & Spa

A traditional Japanese room with tatami flooring, a low table with cushions, sliding shoji doors, and a television.
A large building with a central tower, arched windows, and a reflection in the water.
A spacious indoor area with large windows, a grand piano, and multiple seating arrangements.
A traditional Japanese room with tatami flooring, a low table, a television, and a view of the outdoors.
A hot spring area with a stone pool surrounded by rocks and trees, illuminated by lights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $72
$64 nightly
$72 total
Nov 17 - Nov 18

Explore the area

View in a map
1093-309, Turugamine, Hibara, Yamagun, Kitashiobara, Fukushima-ken, 969-2701
  • Place, Goshikinuma Lake
    ‪14 min walk‬
  • Place, Bandai 3D World
    ‪4 min drive‬
  • Place, Akimoto Lake
    ‪4 min drive‬

Room options

View all photos for Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

A hotel room with two beds, a red carpet, a lamp, a clock, a pet bed, and a window with curtains.

Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

  • 388 sq ft
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room with 1 single bed

A hotel room with a bed, a desk with a computer, a chair, a window with a view of the mountains, and a lamp.

Classic Room with 1 single bed

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, Japanese style, 2 single beds and 3 futon beds

A hotel room with two beds, a desk with a TV, a window with a mountain view, and a red carpet.

Classic Room, Japanese style, 2 single beds and 3 futon beds

  • 388 sq ft
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Japanese style, 5 futon beds

A traditional Japanese room with tatami flooring, a low table, a TV, and a view of mountains through a large window.

Classic Room, Japanese style, 5 futon beds

7.0 out of 10
Good
(10 reviews)
  • 388 sq ft
  • Sleeps 10
  • 5 Twin Futons

View all photos for Classic Room with 2 single beds and 2 sofa beds

A hotel room with two beds, a desk with a television, a chair, a window with curtains, and a nightstand with a lamp.

Classic Room with 2 single beds and 2 sofa beds

8.0 out of 10
Very good
(3 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Comfort Twin Room, 2 Single Beds and 2 Sofa, Non-smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a mountain view.

Classic Comfort Twin Room, 2 Single Beds and 2 Sofa, Non-smoking

7.4 out of 10
Good
(6 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 10 futon beds

A traditional Japanese room with tatami flooring, sliding doors, and a low table with cushions.

Classic Room, Japanese style, 10 futon beds

  • 388 sq ft
  • Sleeps 6
  • 5 Twin Futons

View all photos for Classic Suite, 2 Twin Beds

A hotel room with two beds, a sofa, a coffee table, a TV, and a desk with a computer.

Classic Suite, 2 Twin Beds

  • Sleeps 10
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

A spacious hotel room with a large dining table, comfortable seating, a flat-screen TV, and a view of the outdoors.

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

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About the neighborhood

Kitashiobara

Located in Kitashiobara, Mercure Urabandai Resort & Spa is on the boardwalk/promenade, within a 15-minute walk of Goshikinuma Lake and Morohashi Museum of Modern Art. .This spa hotel is 5 mi (8 km) from Urabandai Nekoma Ski Area and 5 mi (8.1 km) from Gran Deco Snow Resort.

What's nearby

  • Urabandai Visitor Center - 4 min walk - 0.3 miles
  • Goshikinuma Lake - 14 min walk - 0.8 miles
  • Bandai 3D World - 4 min drive - 1.1 miles
  • Akimoto Lake - 4 min drive - 1.3 miles
  • Urabandai Nekoma Ski Area - 13 min drive - 6.3 miles

Getting around

  • Inawashiro Station (JR) - 19 min drive
  • Fukushima Airport (FKS) - 75 min drive

Restaurants

  • ‪Books&Cafe - ‬18 min drive
  • ‪奥裏磐梯らぁめんや - ‬11 min drive
  • ‪早稲澤屋しおまる - ‬9 min drive
  • ‪手打そば処 まるひ - ‬9 min drive
  • ‪Kisse Kisse - ‬19 min drive

About this property

Mercure Urabandai Resort & Spa

Mercure Urabandai Resort & Spa offers 227 air-conditioned accommodations with safes and slippers. Beds feature down comforters. 16-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 五色温泉. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, ski storage, and shopping on site.
Enjoy a satisfying meal at Shiki serving guests of Mercure Urabandai Resort & Spa. Buffet breakfasts are available daily from 7 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:00 AM.
Shiki - This restaurant serves breakfast and dinner. Open daily.

All inclusive details

All-inclusive room rates at Mercure Urabandai Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 2,178 for children
  • A restaurant

Restaurants on site

  • Shiki

Things to do

  • Full-service spa
  • Hot springs
  • Shopping
  • Ski lift privileges
  • Ski storage
  • Table tennis
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • On the boardwalk/promenade
  • Picnic area

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630 per day
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 2178 for children
  • Rollaway bed fee: JPY 3630 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Urabandai Royal Hotel Kitashiobara
Urabandai Royal Hotel
Urabandai Royal Kitashiobara
Urabandai Royal
Active Resorts URABANDAI Hotel Kitashiobara
Active Resorts URABANDAI Hotel
Active Resorts URABANDAI Kitashiobara
Active Resorts URABANDAI
Mercure Urabandai Resort Spa
Mercure Urabandai Resort & Spa Hotel
Mercure Urabandai Resort & Spa Kitashiobara
Mercure Urabandai Resort & Spa Hotel Kitashiobara

Mercure Urabandai Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 109 out of 297 reviews
Rating 8 - Good. 105 out of 297 reviews
Rating 6 - Okay. 58 out of 297 reviews
Rating 4 - Poor. 18 out of 297 reviews
Rating 2 - Terrible. 7 out of 297 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing buffet for dinner and breakfast. We hadn’t ordered the half board in advance, but paid for the dinner buffet on site and it was well worth it. One of the best buffets we’ve seen in Japan so far, and it included a great selection of alcoholic drinks!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and lots of kind foods !
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort hotel with Onsen… Restaurant not much choice and food was delicious 😋 Carpark is next building of the hotel
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
This is a somewhat old hotel which hasn’t seen much renovation. Old style furniture, slight musty smell, etc. Location was not super convenient, and you definitely need a car. Meals were just ok, buffet style with good variety but nothing worth the price. All in all, it was an ok hotel, but for the price I paid I could have stayed somewhere much nicer.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice area of hotel and huge property. But Breakfast is so busy which I don't like.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Great location, friendly staff. Enjoyed daily welcome drinks. However the hotel needs a good refresh. Carpet in the hallways were worn and stained. Shower curtain in our room was very mouldy.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service
I have stayed at many places like this in Japan. The concept is this: innovative operator takes over aging property and invests in upgrading the three key touchpoints - reception/lounge area + dining area + public bath. The rest is maintained at a bare minimum. I don't come to a place like this wandering the halls and stairwells looking for stained carpet or cracks in the walls. I want to eat well, soak in the hot springs, and relax in stylish surroundings. This place delivers. The bath is big and well designed. The lounge is nice, and the complementary drinks and snacks are well appreciated. The dining / breakfast area excellent, and I was quite surprised with the breakfast buffet - far surpassed my expectations. I will return next time to do more trekking, so this will be where I stay.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

An OK place to stay, safe and clean but dated

Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事もお風呂もよかった！
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
少しだけ歴史を感じる造りですが、大変広いホテルです。利用者は多かったですが、混雑している雰囲気を感じる事なく過ごせるキャパシティでした。現地のグルメが朝夕とも楽しめる食事でした。子連れで行きました。喜多方ラーメンとソースカツ丼をの大変いました
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
小さな子どもを連れての宿泊には最適でした！ただ、0歳の子どもとのお風呂は少し大変さも感じました。ベビーバスなどがあればありがたいなと思いました。 フロントのスタッフの方の対応にやや不快に感じる点がありましたが、その他のスタッフのかたはとても親切でした。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
the bathroom in the room is out of a horror movie , luckily stays only one night
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
内湯と露天風呂のお湯の循環システムが機能していない様に思われました。
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キャンプ目的だったがクマが怖いので急遽宿泊。連休で賑わっていましたが、広さもあり快適に過ごせました。ラウンジで飲み放題タイムもあって喉が渇いていた時は最高。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
温泉や朝食も良く、夜はバーが無料開放される等、満足度は高いと思います。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service
오래되고 낡은시설. 온천은 좋음
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
施設は清潔で、食事も美味しく、バリエーションも多彩でした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事はどれも新鮮でおいしかったです。私は特にシュウマイがおいしかったです。スタッフは皆さんとても親切で気配りがすばらしかったです。
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
食事はメニューが豊富で良かった。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方がとにかく一生懸命でした。混んでいる中、希望の席を探して下さったりテーブルのアルコール消毒も徹底されていて安心してお食事を頂けました。残念だったのが3泊したのですが朝夕食ともにメニューが一緒だったことです。目玉の一品だけでも違ったメニューだと良いのではないかと思います。
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
食事する所が施設の規模と合ってない。食事が予約制とか事前に知らなかったら、数十組待ちとなり、子供がお腹を空かせるはめになる。朝食も、ゲレンデまでのバスの時間があるのに、予約時間見誤ると、大急ぎで食べないといけない。それがストレス過ぎた
Stayed 1 night in Jan 2026