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Get an overview of this hotel
Upscale boardwalk/promenade hotel near Goshikinuma Lake

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk

Located in Kitashiobara, Mercure Urabandai Resort & Spa is on the boardwalk/promenade, within a 15-minute walk of Goshikinuma Lake and Morohashi Museum of Modern Art. This upscale hotel is 1.5 mi (2.4 km) from Ura-bandai and 4.9 mi (7.9 km) from Gran Deco Snow Resort.

Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, ski storage, and shopping on site.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a satisfying meal at Shiki serving guests of Mercure Urabandai Resort & Spa. Buffet breakfasts are available daily from 7 AM to 9:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property will be closed from January 31 2024 to March 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Mercure Urabandai Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Mercure Urabandai Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Mercure Urabandai Resort & Spa features a full-service spa and hot springs. 3 meeting rooms are available. This hot springs hotel also offers spa services, ski storage, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Mercure Urabandai Resort & Spa has designated areas for smoking.

  • Picnic area
  • Designated smoking areas (fines apply)
  • Registration desk height (inches) - 41
  • Registration desk height (centimeters) - 105
  • Elevator
  • Elevator door width (inches) - 33
  • Elevator door width (centimeters) - 84
  • Full-service spa
  • 24-hour front desk
  • Electric car charging station
  • Free self parking
  • Free WiFi
  • Table tennis
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 3
  • Ski storage
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Shopping on site
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 227
  • Television in common areas
  • No accessible shuttle

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Mercure Urabandai Resort & Spa offers 227 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Refrigerator
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Slippers
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Housekeeping on request
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Desk chair

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:00 AM.

Shiki - This restaurant serves breakfast and dinner.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Canoeing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Ski lessons available nearby
  • Ski lift privileges
  • Hiking/biking trails nearby
  • Hot springs on site
  • Kayaking nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, 五色温泉. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car required

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 2178 for children
  • Rollaway bed fee: JPY 3630 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Urabandai Royal Hotel Kitashiobara
  • Urabandai Royal Hotel
  • Urabandai Royal Kitashiobara
  • Urabandai Royal
  • Active Resorts URABANDAI Hotel Kitashiobara
  • Active Resorts URABANDAI Hotel
  • Active Resorts URABANDAI Kitashiobara
  • Active Resorts URABANDAI
  • Mercure Urabandai Resort Spa
  • Mercure Urabandai Resort & Spa Hotel
  • Mercure Urabandai Resort & Spa Kitashiobara
  • Mercure Urabandai Resort & Spa Hotel Kitashiobara

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is required for transportation to and from this property.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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