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Grand Royal Swiss Hotel

4.0 star property

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Photo gallery for Grand Royal Swiss Hotel

Outdoor pool
Lobby sitting area
Deluxe Room | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Vihiga Road, Kisumu, 894-40100
  • Place, Kisimu museum
    ‪8 min drive‬
  • Place, Kisumu Clock Tower
    ‪9 min drive‬
  • Place, Masai Craft Market
    ‪9 min drive‬
  • Airport, Kisumu (KIS)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Ciala Resort Best Hotel in Kisumu Kenya
Kisumu
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 40 reviews
$154 nightly
The price is $181
Jun 21 - Jun 22
Total with taxes and fees
Ciala Resort Best Hotel in Kisumu Kenya

About the neighborhood

Kisumu

With a stay at Grand Royal Swiss Hotel in Kisumu, you'll be within a 15-minute drive of Kisumu Clock Tower and Kisimu museum. .This hotel is 7.2 mi (11.5 km) from Masai Craft Market and 7.4 mi (11.9 km) from The West End Shopping Mall.

What's nearby

  • Kisimu museum - 8 min drive - 5.0 miles
  • Kisumu Clock Tower - 9 min drive - 5.7 miles
  • Masai Craft Market - 9 min drive - 5.7 miles
  • Kisumu Impala Sanctuary - 11 min drive - 6.6 miles
  • Dunga Bay - 11 min drive - 6.8 miles

Getting around

  • Kisumu (KIS) - 21 min drive

Restaurants

  • ‪Kisumu Airport Catering Services - ‬11 min drive
  • ‪Kisumu City - ‬12 min drive
  • ‪Java United Mall - ‬9 min drive
  • ‪Mamba - ‬8 min drive
  • ‪Buddy's Bar & Grill - ‬8 min drive

About this property

Grand Royal Swiss Hotel

Grand Royal Swiss Hotel offers 125 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 125 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Flavours Restaurant, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Flavours Restaurant - This restaurant serves breakfast, lunch, and dinner.
Medoc Restaurant - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flavours Restaurant
  • Medoc Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 120.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Kisumu
Grand Royal Swiss
Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Grand Royal Swiss Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, friendly staff, and the food especially the fish was amazing.
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
Verified

4/10 Poor

Edgar

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money and very serene
Stayed 1 night in May 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Amazing
Stayed 1 night in Feb 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Stayed 2 nights in Feb 2021
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities - location a bit far from Kisumu but peaceful.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Lutta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My First Stay at the Kisumu Grand Royal

Overall comfortable. Our meeting was facilitated very well.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TRIP
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Stayed 1 night in Apr 2019
Verified

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I lost a smart phone, a power bank and international socket adapter
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Kisumu

The Grand Swiss Hotel is a taste of luxury at a good price.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Boureima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Jecinter

Stayed 1 night in Oct 2021
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019