Shutters on the Banks

3.5 star property

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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, desk, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(19 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Poolside

Premium bedding, desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Poolside

9.2 out of 10
Wonderful
(36 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

Premium bedding, desk, free WiFi, bed sheets

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

9.2 out of 10
Wonderful
(135 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View with 2 Queen Beds and Private Balcony in the Tower

Ocean View with 2 Queen Beds and Private Balcony in the Tower | Premium bedding, desk, free WiFi, bed sheets

Ocean View with 2 Queen Beds and Private Balcony in the Tower

9.6 out of 10
Exceptional
(128 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Efficiency with 2 Queen Beds and Full Kitchen

Poolside Efficiency with 2 Queen Beds and Full Kitchen | Private kitchenette | Fridge, coffee/tea maker

Poolside Efficiency with 2 Queen Beds and Full Kitchen

9.4 out of 10
Exceptional
(33 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 2 Queen Beds with Pool / Parking Lot View

Premium bedding, desk, free WiFi, bed sheets

Standard 2 Queen Beds with Pool / Parking Lot View

9.0 out of 10
Wonderful
(105 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, desk, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Dune View with 1 King Bed and Private Patio or Balcony in the Tower

Premium bedding, desk, free WiFi, bed sheets

Dune View with 1 King Bed and Private Patio or Balcony in the Tower

9.2 out of 10
Wonderful
(53 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Efficiency with Two Queen Beds - Main Building & Pool View

Premium bedding, desk, free WiFi, bed sheets

Efficiency with Two Queen Beds - Main Building & Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Kill Devil Hills

When you stay at Shutters on the Banks in Kill Devil Hills, you'll be on the beach, just steps from Outer Banks Beaches and 3 minutes by foot from Stop-N-Shop Beach Shop. .This beach hotel is 0.8 mi (1.3 km) from Aviation Dog Park and 0.9 mi (1.4 km) from Destination Fun.

What's nearby

  • Stop-N-Shop Beach Shop - 4 min walk - 0.3 miles
  • Aviation Dog Park - 12 min walk - 0.7 miles
  • Destination Fun - 13 min walk - 0.7 miles
  • Wright Brothers National Memorial - 2 min drive - 1.1 miles
  • beach - 3 min drive - 1.9 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 94 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Captain George's Seafood Restaurant - ‬5 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Plaza Azteca - ‬2 min drive
  • ‪Outer Banks Brewing Station - ‬6 min walk

About this property

Shutters on the Banks

Beachside hotel to enjoy indoor pool and sand beach
Shutters on the Banks offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Kill Devil Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
A complimentary on-the-go breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Shutters Banks
Shutters Banks Hotel
Shutters Banks Hotel Kill Devil Hills
Shutters Banks Kill Devil Hills
Colony Iv
Shutters On The Banks Hotel Kill Devil Hills
Shutters On The Banks Outer Banks, NC - Kill Devil Hills
Shutters on the Banks Hotel
Shutters on the Banks Kill Devil Hills
Shutters on the Banks Hotel Kill Devil Hills

Shutters on the Banks Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1169 out of 1709 reviews
Rating 8 - Good. 358 out of 1709 reviews
Rating 6 - Okay. 128 out of 1709 reviews
Rating 4 - Poor. 28 out of 1709 reviews
Rating 2 - Terrible. 26 out of 1709 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Phil

Traveled with partner, Traveled with family
The room was clean but other areas looked worn down. The staff was indifferent to our staying there. Overaĺl this stay was overpriced for the quality of the property and helpfullness of the staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was a very pleasant surprise. Everything about the place was first rate. The staff however at the desk were not that friendly and helpful. However one of the working managers went out of her way and even found us beach chairs to use!
Stayed 2 nights in Oct 2025

6/10 Okay

Deborah

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check in staff were pleasant, going up the rooms though was so unkept with water running down the halls from every A/C they have for the rooms and halls need some thorough cleaning. Room service do a great job, came in everyday which is rare these days. The bummer though, we found a cockroach sitting in the tab and my husband managed to contain it and flashed down the drain. Breakfast was wonderful with plenty of options.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shawn, O'Fallon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was tiny but this made for a roomier sitting area. The "balcony" opened right on to the dunes. The jets in the hot tub we broken so were more like vigorous bublers. Over all beautiful stay.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, enjoyed the hotel. Our patio had a diesel exhaust smell occasionally. Not sure what it was but we were next door to the area where the staff did laundry and prepared for cleaning. Everyone was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dune and beach access were exceptional. The balcony was wonderful. Plumbing was a little noisy.
Stayed 4 nights in Oct 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, amenities
It's always quiet here; simplicity at its finest at the Shutters.
Stayed 3 nights in Oct 2025

6/10 Okay

Kandice

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, great beach access, but I did spot a roach in my room
Stayed 2 nights in Oct 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for a last minute one night stay on our way out of town. I would definitely come back for a longer stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, staff was friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the beach
Stayed 2 nights in Sep 2025

8/10 Good

christine

Traveled with family
Liked: Cleanliness, staff & service
The staff was friendly the rooms were decent and it was clean. Close to the beach and to the other activities we planned on our trip. Would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very quiet and quite spacious. I loved the little balcony too.
Stayed 2 nights in Sep 2025

10/10 Excellent

JUNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place. It’s easy to get to the beach. The breakfast was very nice. Plenty of parking
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 4 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

10/10 Excellent

Ron and Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is AMAZING !!!! Our room was spotless ! The breakfast buffet was very good and some of the best coffee I have ever had. Staff very friendly and helpful. Already planning our return visit.
Stayed 3 nights in Sep 2025

8/10 Good

Hamid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ocean view from our room. Great hotel for the price
Stayed 4 nights in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Room was wonderful and surprising as the exterior of the property needs work.
Stayed 1 night in Sep 2025