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Sainte Famille Hotel

Property class: 3.5

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Photo gallery for Sainte Famille Hotel

A hotel with a swimming pool, multiple floors, and a modern architectural design.
A multi-story hotel with a prominent entrance gate, a central glass tower, and a well-maintained garden area.
A hotel room with a bed, a desk, and a chair.
A chef in a white uniform and black apron preparing food in a stainless steel kitchen.
A spacious lobby with a central circular railing, large windows, and a bright, well-lit ceiling.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $115
$95 nightly
$115 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
KN 1 St. 1, Kigali, Kigali City
  • Place, Union Trade Center
    ‪10 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪19 min walk‬
  • Place, Kigali Convention Centre
    ‪8 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room

A bedroom with a bed, two bedside tables with lamps, a chair, and a wooden headboard.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Single Room

A hotel room with a large bed, wooden headboard, and beige curtains.

Deluxe Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a window with curtains, a bedside table with a lamp, and a carpeted floor.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, wooden headboard, bedside lamps, and a nightstand.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

A hotel room with two single beds, wooden headboards, bedside lamps, a telephone, a wardrobe, and a small table with a chair.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Junior Room

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
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The price is $78
Oct 24 - Oct 25
Total with taxes and fees
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About the neighborhood

Kigali

Located in Kigali, Sainte Famille Hotel is within a 5-minute drive of Kandt House Museum of Natural History and Union Trade Center. .This spa hotel is 2.1 mi (3.3 km) from Niyo Arts Center and 2.7 mi (4.3 km) from Club Rafiki.

What's nearby

  • Union Trade Center - 10 min walk - 0.6 miles
  • Kandt House Museum of Natural History - 19 min walk - 1.0 mile
  • Nyamirambo Stadium - 7 min drive - 4.0 miles
  • Kigali Heights - 8 min drive - 3.3 miles
  • Kigali Convention Centre - 8 min drive - 3.5 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Museum Cafe, Kigali Memorial - ‬4 min drive
  • ‪Bloomin Speciality Cafe - ‬17 min walk
  • ‪Bamboo Restaurant - ‬14 min walk
  • ‪Imfura Bar - ‬15 min walk
  • ‪Pool Bar & Restaurant - ‬16 min walk

About this property

Sainte Famille Hotel

Sainte Famille Hotel offers 67 air-conditioned accommodations with minibars and complimentary newspapers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, hair dryers, and toothbrushes and toothpaste. This Kigali hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 67 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as complimentary newspapers and blackout drapes/curtains.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Phone accessibility kit
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

sainte famille hotel Hotel
sainte famille hotel Kigali
sainte famille hotel Hotel Kigali

Sainte Famille Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 31 reviews
Rating 8 - Good. 12 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent hotel!
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. They took very good care of me.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, good staff, good food, good vibes.

I really enjoyed my stay in this hotel. The staff is super pleasant and attentive, while giving guests their space, which I find important. The food is totally fantastic! (Naan bread must be tried). My room was spotless clean. Sound isolation from outside noise not optimal, but got used to it after the first night. WiFi was problematic, many dropouts, this should be fixed. The hotel is conveniently close to the airport and that is a major plus as Kigali tends to have traffic jams. Recommended!
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kigali

Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Room comfort

Geen douche mogelijkheid

De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Excellent

Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Stayed 6 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Good service, friendly staff

Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Staff & service, room comfort

Good and central

We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness

Good start but not so good finish.

My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating.
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Very good hotel

I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly hotel, room spaceous and clean.

The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing,excellent service.
Stayed 4 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Stayed 1 night in Jan 2023