Skip to main content
Beginning of main content
 Kigali •1 Room
 Kigali • 1 Room
Book online or call 1-844-709-7928 Phone Number

Kigali Serena Hotel

5.0 out of 5.0 Top Property
Boulevard De La Revolution, Kigali, 1-844-700-1007
CheapTickets Verified Reviews
View all 0 verified reviews
Breakfast
Parking
Wifi
Business
Laundry
More
Room type Options Nightly price Book
Photo of room
Deluxe Room
Room with view
323 square feet
1 Queen Bed and 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Other room types
Photo of room
Superior Room
Room with view
323 square feet
1 King Bed and 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Executive Suite
Room with view
753 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Standard Room
Room with view
269 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury hotel with free breakfast connected to the convention center in Kigali

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour business center
Laundry facilities

With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.

Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Kigali Serena Hotel

Boulevard De La Revolution, Kigali, 250

Hotel Amenities

Hotel Amenities

In addition to a children's pool and an outdoor pool, Kigali Serena Hotel provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Kigali Serena Hotel is a smoke-free property.

  • Express check-in
  • Daily
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Limo or town car service available
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Free continental breakfast
  • Hair salon
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 148
  • Number of floors - 5
  • Number of buildings/towers - 4
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Swahili

Parking

Free self parking

Room Amenities

Kigali Serena Hotel offers 148 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • TV size: 42
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • No housekeeping
  • Number of beds 3
  • Electrical adapters/chargers
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Where to Eat

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

The Milima Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Sokoni Restaurant - Onsite restaurant.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for RWF 150.0 per night.
  • Cribs (infant beds) are available for RWF 40.0 per day.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in is available.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Airport shuttle fee: RWF 35 per person (one-way)
  • Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)
  • Crib (infant bed) fee: RWF 40.0 per day
  • Rollaway bed fee: RWF 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Kigali
  • Hotel Kigali Serena
  • Hotel Serena Kigali
  • Kigali Hotel
  • Kigali Hotel Serena
  • Kigali Serena
  • Kigali Serena Hotel
  • Serena Hotel Kigali
  • Serena Kigali
  • Serena Kigali Hotel
  • Kigali Serena Hotel Hotel
  • Kigali Serena Hotel Kigali
  • Kigali Serena Hotel Hotel Kigali

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in is available.

Sorry, we seem to have had an issue loading our review content. Try again?