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Dmall Hotel

4.0 star property

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Photo gallery for Dmall Hotel

Reception
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $80
$66 nightly
$80 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
  • Place, Rwanda Development Board
    ‪7 min walk‬
  • Place, Kigali Heights
    ‪17 min walk‬
  • Place, BK Arena
    ‪19 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Hill view
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Hill view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • Hill view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed
  • Free WiFi

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Jun 14 - Jun 15
Total with taxes and fees
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About the neighborhood

Kigali

With a stay at Dmall Hotel in Kigali (Remera), you'll be within a 5-minute drive of BK Arena and Rwanda Development Board. .This casino hotel is 1.2 mi (2 km) from University of Kigali and 1.3 mi (2.1 km) from Kigali Business Centre.

What's nearby

  • Rwanda Development Board - 7 min walk - 0.4 miles
  • Kigali Heights - 17 min walk - 0.9 miles
  • Stade Amahoro - 19 min walk - 1.0 mile
  • BK Arena - 19 min walk - 1.0 mile
  • Kigali Convention Centre - 2 min drive - 1.0 mile

Getting around

  • Kigali (KGL-Kigali Intl.) - 12 min drive

Restaurants

  • ‪Sakae - ‬6 min walk
  • ‪Luma & Lua - ‬3 min drive
  • ‪Question Coffee - ‬9 min walk
  • ‪Golden Coffee - ‬17 min walk
  • ‪Verunga Bar & Restaurant - ‬13 min walk

About this property

Dmall Hotel

Dmall Hotel offers 36 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Dmall, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Dmall - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dmall

Things to do

  • Casino (1,076 square feet of space)
  • Gaming table
  • Gym
  • Slot machine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20481816

Property is also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Dmall Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 29 out of 70 reviews
Rating 8 - Good. 22 out of 70 reviews
Rating 6 - Okay. 11 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 7 out of 70 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was small but clean. We only stayed for 15 hours but the service was good and the restaurant had great food.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cathy

Liked: Amenities
Clean and quiet. The staff was friendly and helpful and the breakfast was very good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean and friendly staff.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Aloys

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything is good only the staff in the restaurant in the morning they play round Music and breakfast is not that good,
Stayed 12 nights in Oct 2025
Verified

8/10 Good

Oluwafemi

Liked: Cleanliness, staff & service, room comfort

Central hotel

Hotel is central to most places
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Anthony Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay

I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Takayuki

Liked: Staff & service, amenities, property conditions & facilities
good service and restaurant, easy shopping at the supermarket at ground floor. every time I go to kigali, I stay here.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Babajide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for business

Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Stayed 4 nights in Mar 2024
Verified

8/10 Good

layo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport but without the plane noise. Good attentive staff and very helpful.Good location to go downtown. Food was OK but breakfast needs some work
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Jean-Marc

Excellent. Just needs to find a way to serve food & beverage past 23:00 PM
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great view. Their meals are at the minimal and more of Chinese.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair value

Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Friendly and helpful staff. The king size bed and it's matras is what one would expect in 5 star hotel. It's attached Chinese resto renders the stay into a culinary delight. Keep it up and this is definitely my favourite hotel in East Africa.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good and care was demonstrated willingly.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were excellent! So helpful. The airport shuttle was great. Clean with comfortable beds. AC worked but was noisy. Bar fridge didn’t work well and was noisy. Wall paper was peeling and water damaged. Gym was in disrepair and unusable.
Gym not functional
Gym not functional
Stayed 11 nights in Sep 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good place to crush. They’ve got casino inside of it. I like their style tho.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super super. Staff. Food Room. Waoooo
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Phanuel

Liked: Staff & service
Quality service.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Love they offered airport transportation. That’s always important for me. Nice city view from my hotel room. Breakfast was ok. They’re more of an Asian hotel so their food selection was mostly Asian instead the of an African cuisine. Wish the hotel had a pool. Overall great hotel to stay at.
Stayed 6 nights in Oct 2022
Verified

6/10 Okay

Peter

Liked: Staff & service, amenities
Rooms are poorly furnished. Very cheap looking.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

Tacky design, loud, dirty, shady management. Foreign Owned and Managed. Go with Radisson Blu instead.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Christopher

Liked: Cleanliness
Staff at the hotel are excellent! I booked a 1-week stay here because my Airbnb was cancelled at the last minute. They serve a modest complimentary breakfast every morning in their restaurant that is located inside the hotel. They provide currency exchange at the front desk. Housecleaning is performed everyday by women who do an excellent job. The exercise room is nothing like advertised. It consists of 2 old treadmills inside of what looks to be an abandoned storage room. They said that self serve laundry was free but the machines were broken and offered to do my laundry. I was under the impression this was a courtesy because their equipment did not work. I was charged. The shower door did not close so the floor got wet everytime and the television only has 1 channel that is low quality. Overall, it is a decent place to stay but does have problems.
Room
Excerise room
Exercise room
Exercise room
Stayed 7 nights in Dec 2025