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SPA HOTEL NEMO with dolphins

4.5 star property

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Photo gallery for SPA HOTEL NEMO with dolphins

Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Dining
Property amenity
Suite | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Str. Sumy, 35 (in Cascade), Garden Shevchenko, Kharkiv, 61000
  • Place, Shevchenko Park
    ‪1 min walk‬
  • Place, Kharkiv National Academic Theater of Opera and Ballet
    ‪8 min walk‬
  • Place, Freedom Square
    ‪12 min walk‬
  • Airport, Kharkiv (HRK-Kharkiv Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Luxury Double Room, 1 Bedroom

  • Garden view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Signature Double Room

Signature Double Room | Premium bedding, minibar, in-room safe, desk

Signature Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Kharkiv

With a stay at SPA HOTEL NEMO with dolphins, you'll be centrally located in Kharkiv, steps from Shevchenko Park and within a 10-minute walk of Kharkiv National Academic Theater of Opera and Ballet. .This family-friendly hotel is 1 mi (1.6 km) from Freedom Square and 1 mi (1.6 km) from V. N. Karazin Kharkiv National University.

What's nearby

  • Shevchenko Park - 1 min walk - 0.0 miles
  • Kharkiv Zoo - 1 min walk - 0.1 miles
  • Kharkiv National Academic Theater of Opera and Ballet - 8 min walk - 0.4 miles
  • Freedom Square - 12 min walk - 0.7 miles
  • V. N. Karazin Kharkiv National University - 12 min walk - 0.7 miles

Getting around

  • Kharkiv-Levada - 7 min drive
  • Kholodna Hora Station - 8 min drive
  • Kharkiv (HRK-Kharkiv Intl.) - 23 min drive

Restaurants

  • ‪Villa Tartufo - ‬7 min walk
  • ‪Cafe Tory - ‬5 min walk
  • ‪Имбирный пряник - ‬7 min walk
  • ‪La Creperie - ‬7 min walk
  • ‪Кристалл - ‬4 min walk

About this property

SPA HOTEL NEMO with dolphins

SPA HOTEL NEMO with dolphins offers 40 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and bidets. This Kharkiv hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Ресторан Terrace, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Ресторан Terrace - This restaurant overlooks the garden. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: UAH 800 to 800 for adults and UAH 800 to 800 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ресторан Terrace

Things to do

  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Water sports equipment

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UAH 4000 per pet, per stay
Welcoming dogs and cats only
2 total (up to 13 lbs per pet)
Pets cannot be left unattended
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 1000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately UAH 800 to 800 for adults, and UAH 800 to 800 for children
  • Airport shuttle fee: UAH 700.00 per room (roundtrip)
  • Pet fee: UAH 4000 per pet, per stay
  • Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: UAH 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

SPA HOTEL NEMO dolphins Kharkiv
SPA NEMO dolphins Kharkiv
Hotel SPA HOTEL NEMO with dolphins Kharkiv
Kharkiv SPA HOTEL NEMO with dolphins Hotel
SPA HOTEL NEMO with dolphins Kharkiv
SPA HOTEL NEMO dolphins
SPA NEMO dolphins
Hotel SPA HOTEL NEMO with dolphins
Spa Nemo Dolphins Kharkiv
Spa Nemo With Dolphins Kharkiv
SPA HOTEL NEMO with dolphins Hotel
SPA HOTEL NEMO with dolphins Kharkiv
SPA HOTEL NEMO with dolphins Hotel Kharkiv

SPA HOTEL NEMO with dolphins Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly and helpful staff.
Verified

4/10 Poor

Georg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pool closed, slow service. Will not return!

Nice and relaxing hotel, however the room that I booked (junior suite) was supposed to be with a balcony. The pool was closed for renovation (no information about this on the website!). This hotel has 3 junior suites and only 1 has balcony. This is not advertised on the website. The service in the restaurant on the 6th floor is appalling: slow (45 minutes to deliver desert). Almost nobody speaks English, I can understand it is not a must, but this is not a 5 * hotel, merely a 3 star hotel.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Hotel is in perfect condition. Only hard to reach or visitors come in due to security restrictions in a park area.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. All staff was great.
Stayed 5 nights in Oct 2021
Verified

10/10 Excellent

alaeldin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean , friendly staff
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Silviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere spaziose, moderne, grande pulizia, con tutti i comfort, reception sempre pronta a risolvere ogni problema
Stayed 6 nights in Sep 2021
Verified

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting hotel suitable for families.

Nice hotel with attractions for families and kids. Hotel located next to a green park. Resturant was above average. Hotel rooms were clean and quiet. Hotel can be difficult to get to by taxi.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Andres

Disliked: Amenities, property conditions & facilities
Terrible Hotel with dolphins and beluga whales! It’s a shame ! Good breakfast and we’ll located! It’s a shame they have dolphins and whales captive
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Dan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kharkiv

This hotel is in excellent location in Taras Shevchenko park. Access is difficult by car, as there are 2 barriers and taxi drivers don't usually know how to get there. Always enter from Sumska street. Hotel is clean. The standard rooms are too small for a 5 star, but the junior suite was adequate. Food was great at the restaurant for breakfast buffet and dinner a la carte. Slow during dinner time for service. Nice rooftop terrace. Rooms are properly maintained and they have afternoon turndown service. Complimentary water in the room. Included is also sauna, pool, jacuzzi. Massage is extra and pretty good. Staff is mostly accommodating. Dolphin shows every day, though we didn't attend, as we've done it elsewhere before.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un régale

Super hôtel, propre, cosy. Fantastique spa et les soins. Le petit-déjeuner délicieux, un mélange de la cuisine ukrainienne et européenne. On s’est régalé. Superbe terrasse et piscine à l’extérieure également.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Teddy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the terrace on the 6th floor beautiful The service was not that good I'm sorry to say the restraunt service needs a make over Disappointed in the food some items ran out beef steaks and the steak I did order was not what they said it was It would be nice if the staff would smile when getting you
Stayed 9 nights in Aug 2021
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost excellent location (the only downside - to get a taxi you will need to walk 5 mins since the hotel is in the middle of the park). The staff is very friendly, pools clear, plus dolphins show, open-air bar/restaurant..
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Lesya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in city centre,but quite located at the Shevchenko garden. 2 swimming pools,kids frendly. Breakfast buffet style accompanied ukranian brut wine
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
The amenities are in good condition: different types. The bad things: the sharp corners o f the bed,easy to scratch legs badly
Stayed 7 nights in Jun 2021
Verified

8/10 Good

Baris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel , just location is not convenient to call a taxi
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* for spa, definitely worth it to stay, very nice hotel and very friendly stuff, will come again
Stayed 2 nights in Jan 2021
Verified

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

service needs improvement

Service is OK, very slow at Restaurant
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and pleasant hotel

A very nice hotel centrally located a little issue due to it being in the middle of a park getting a Uber to the front of the hotel. However clean attentive staff. There are Dolphins at the hotel which I am not to sure about if they should be kept in captivity nevertheless a great clean hotel.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good hotel in great location. Nemo is in the heart of the city and in a most beautiful park. Step outside and the park is beautiful and at your feet. It is easy to walk to the main streets and close to the metro. Nemo has nice amenities, gym, spa, massage, swimming pools, aquarium, dolphin show. The restaurant on the roof has a great city view and nice menu. If you want to save money then you can find cheaper, but if you want a great place to stay while in Kharkov I highly recommend Nemo Hotel.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

MotiM

Liked: Cleanliness, staff & service, amenities
AWESOME - AMAZING HOTEL Great staff Great people! Amazing Pools & Dolphins/Show- Everything just amazing
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick me!!!

Staff were so amazing, helped when ever in needed something. Hotel lived up to what I reviewed before booking! I will be staying again my next visit
Stayed 6 nights in Dec 2018
Verified

2/10 Terrible

jack

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The construction on the park made it impossible to get a taxi in and out of the Hotel, Had to walk a distance to catch a taxi. I would not stay there again until construction is complete, If I where told about the construction I would not have stayed there.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, high security, great staff

The gym and spa were excellent. The staff was friendly and courteous and helped me find my lost cell phone! Dolphin show was excellent
Stayed 4 nights in Apr 2018
Verified

8/10 Good

Verified traveler

Liked: Room comfort
Hotel renovado pero con deficiencias. El desayuno es lento y bastante pobre y caro para lo ofertado. La habitación está bien pero es básica para un hotel 4 estrellas de ese precio.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Nächte im Hotel

Das Hotel ist ideal für den Sommer, zusammen mit Kindern. Das Delfinarium ist direkt daneben und es gibt für den Hotelgast auch Vergünstigungen. Wir waren im Februar, es war kalt und die Zugangswege waren mit Schnee und Eis bedeckt. Darum war das Spazieren etwas unangenehm. Da dieses Hotel viel mit Wasser zu tun hat, riecht es halt nach Chlor, was aber nicht unangenehm war. Es hat ein kleines Schwimmbad, und Saunen und Sprudelbad und ein Fitnesscenter mit vielen Geräten. Das Restaurant auf dem Dach ist 24 Stunden geöffnet und das war für uns super, weil wir auch in der Nacht noch was essen konnten und mal etwas zwischendurch.
Stayed 3 nights in Feb 2018