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The Palms Hotel

3.0 star property

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Photo gallery for The Palms Hotel

A covered porch with wicker furniture, potted plants, and a sign for the "Office" at the Palm Hotel.
Exterior
A pink building with a white door, a balcony with a white railing, and a view of a pool area.
A row of bicycles parked in front of a building with a white balcony and a palm tree.
A compact kitchen with white cabinets, a microwave, and a small dining area with two wicker chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Business services
The current price is $187
$166 nightly
$187 total
Total with taxes and fees
Aug 24 - Aug 25

Explore the area

View in a map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪13 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

A hotel room with two beds, a ceiling fan, an air conditioning unit, a window with curtains, a nightstand with a lamp, and a wall painting.

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

A modern bedroom with a large bed, a sofa, a TV, and a ceiling fan.

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

A white bedroom with a bed, bedside tables, and a painting on the wall.

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

A bedroom with a large bed, a ceiling fan, and a window with curtains.

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

A bedroom with a bed, two bedside tables, a nightstand, a window with blinds, and a door.

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

A spacious attic bedroom with a bed, a sofa, a TV, and a small table.

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

View all photos for Petite Queen Room (Not Pet Friendly)

A bedroom with a bed, a television, a mirror, a sink, and a door.

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a bed, a bench, a desk, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a bed, ceiling fan, air conditioning unit, bathroom, and a TV on the wall.

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

A hotel room with two single beds, a ceiling fan, an air conditioning unit, a window with blinds, and a small bedside table with a lamp.

Two Queen Beds Second Floor (Not Pet Friendly)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

A hotel room with two beds, a ceiling fan, a nightstand with lamps, and a small table.

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is $123
Aug 18 - Aug 19
Total with taxes and fees
Authors of Key West Guest House

About the neighborhood

Key West

A stay at The Palms Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. .This guesthouse is 0.9 mi (1.5 km) from Florida Keys Beaches and 1.1 mi (1.8 km) from Southernmost Point.
View more Guest Houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.1 miles
  • Duval Street - 13 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum - 17 min walk - 0.9 miles
  • South Beach - 18 min walk - 1.0 mile
  • Southernmost Point - 20 min walk - 1.1 miles

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Sandy's Café - ‬3 min walk
  • ‪Dions Truman & White - ‬2 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪Rainbow Cafe (MARC) - ‬9 min walk
  • ‪El Siboney Restaurant - ‬10 min walk

About this property

The Palms Hotel

The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Conveniences include ceiling fans, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Victorian guesthouse include complimentary wireless internet access, concierge services, and a picnic area.
Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8 AM to 10:30 AM.
Featured amenities include a computer station, multilingual staff, and luggage storage. Limited parking is available onsite.
A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM.
Papa Jack's Bar (THU-SAT) - Onsite bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Bar (THU-SAT)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

The Palms Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1014 reviews
Rating 8 - Good. 239 out of 1014 reviews
Rating 6 - Okay. 87 out of 1014 reviews
Rating 4 - Poor. 32 out of 1014 reviews
Rating 2 - Terrible. 18 out of 1014 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, was super cute and comfortable! Would definitely stay again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very accommodating staff. Very well run hotel.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Key West!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay room was clean. Beds were comfortable would stay again if in the area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were very nice. It’s a little further from Duval than I would’ve liked but not far at all. Cutest hotel ever!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location, Wonderful staff Loved breakfast, pool, bikes Just great place to stay
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms. Nice breakfast. Friendly staff. The pool was very nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay walk ability to everything! Nice pool area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place away from the craziness of Duvall street but close enough to walk to!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here… clean, comfortable and friendly. The breakfast was plentiful and delicious. The staff was very helpful and considerate. The hotel is located at the edge of the historical district, but still within walking distance through nice neighborhoods and short Uber rides. We will definitely stay here again when we visit Key West!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff, clean and comfortable atmosphere.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was very clean. Saw the staff cleaning constantly. Breakfast was great and had a lot to choose from. Pool was nice and tiki bar opened in the afternoon.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in excellent condition. The room was super clean and updated! The staff was very friendly and helpful. Breakfast was out by the pool and had many options. We enjoyed our stay and definitely would stay here again!!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be away from all the hustle and bustle but yet be able to get to Duval in a fifteen minute walk this is the place for you.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities
Such a quaint & quiet place to stay, very relaxing and off the busy path, yet not too far from the happenings on Duval Street. Would definitely stay at The Palms again!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Darija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby all tourist spots,easily walkable . Breakfast was good,variety of items available . Did us for what was required on our trip but property needs a bit of an upgrade.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, amenities
Nice large room, very clean, easy walk to Porky's restaurant.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Rooms were clean, pool and bar fun.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine

Desk staff very friendly , courteous & accommodating.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. We were able to walk halfway to Mallory Square to eat and walk the rest of the way to see the sunset.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice ppl don’t know if it’s just us but the beds are way to soft or used out Could have used a few more thing at breakfast cheese,ham or sausage slices to put on bread, we didn’t go hungry from there so still good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice Walking distance to downtown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and professional, quintessential Old key west
Stayed 2 nights in Mar 2026