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Island City House Hotel

3.0 star property

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Photo gallery for Island City House Hotel

Cigar House King Suite w/ Poolside porch | Balcony view
Arch House Garden View Studio w/ Balcony | Hypo-allergenic bedding, individually furnished, iron/ironing board
Exterior
Cigar House Queen Suite w/ Poolside Balcony | Balcony
Fountain

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • Kitchen
$476
$423 nightly
$476 total
Total with taxes and fees
Mar 26 - Mar 27

Explore the area

View in a map
411 William Street, Key West, FL, 33040
  • Place, Duval Street
    ‪6 min walk‬
  • Place, Mallory Square
    ‪10 min walk‬
  • Place, Harry S. Truman Little White House
    ‪10 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪13 min drive‬

Room options

View all photos for Island City House Queen Suite

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite

9.4 out of 10
Exceptional
(22 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony | Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(22 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Arch House Studio Suite Street

Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Studio Suite Street

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Island City House Queen Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(12 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House Queen Suite w/ Poolside Balcony

Cigar House Queen Suite w/ Poolside Balcony | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker

Cigar House Queen Suite w/ Poolside Balcony

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch | Hypo-allergenic bedding, individually furnished, iron/ironing board

Cigar House King Suite w/ Poolside porch

9.2 out of 10
Wonderful
(19 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite | Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House 2 Bedroom Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 496 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Island City House 2 Bedroom Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(8 reviews)
  • 550 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House King

Island City House King | Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House King

9.8 out of 10
Exceptional
(10 reviews)
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Mar 8 - Mar 9
Total with taxes and fees
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About the neighborhood

Key West

A stay at Island City House Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Florida Keys Beaches. .This hotel is 0.7 mi (1.2 km) from Mallory Square and 0.8 mi (1.2 km) from Ernest Hemingway Home and Museum.

What's nearby

  • Key West Historic Seaport - 3 min walk - 0.2 miles
  • Duval Street - 6 min walk - 0.4 miles
  • Mallory Square - 10 min walk - 0.6 miles
  • Harry S. Truman Little White House - 10 min walk - 0.6 miles
  • Ernest Hemingway Home and Museum - 14 min walk - 0.8 miles

Getting around

  • Key West Intl. Airport (EYW) - 9 min drive

Restaurants

  • ‪Kermit's Key West Key Lime Shoppe - ‬6 min walk
  • ‪Cuban Coffee Queen Waterfront - ‬5 min walk
  • ‪Schooner Wharf Bar - ‬4 min walk
  • ‪Half Shell Raw Bar - ‬5 min walk
  • ‪Square Grouper Key West - ‬5 min walk

About this property

Island City House Hotel

Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1002 reviews
Rating 8 - Good. 152 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, our housekeeper was very nice, and the room stayed nice and cold in the summer heat. Close proximity to Duval Street. Parking is not available, but you can park in some spaces on the street, just takes a few minutes to drive around to find a spot. The pool was a bit too warm and felt like a hot tub. It was also very close to one of the buildings. The overall property is nice but hard to navigate with luggage due to narrow paths and staircases. It was a good stay overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Lovely property close to Duval but far enough removed that it was peaceful. The room was well appointed with a full kitchen
Stayed 3 nights in Nov 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory, Asheville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the best place to stay near all the waterfront spots but still in the neighborhoods. Nice pool, ice, washer/dryer, great staff - it is so warm n friendly! Would stay again and again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Dalton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Bed was comfy. Shower was a great temperature and relaxed pressure. The room itself was loud with it being street-side, but that is expected with all that’s going on in key west. Walking distance to a ton of things and the ride-sharing apps are easily accessible. Would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all good!
Stayed 4 nights in Nov 2025

10/10 Excellent

JAYNE

Liked: Cleanliness, amenities, property conditions & facilities
We had the best time !!!! Our 2 bedroom was lovely and perfect for our family… the grounds and pool were maintained beautifully…. It was during the holidays and it was very festive with all the lights… our stay was made very comfortable by everyone from the front desk to the woman who supplied us with my favorite coffee and towels… we can’t wait to return to KW and this beautiful hotel…
Stayed 4 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. Our “regular” room was like a small apartment. Staff were all friendly and helpful. It was about a 3 block walk to the water. We spent a lot of time relaxing at the pool. The hotel was doing a stupendous jog of decorating for Christmas. Would definitely recommend this hotel!
Stayed 5 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
This was our fourth stay at the Island City House and we keep coming back because of the exceptional service, clean rooms and premises, as well as the great location.
Stayed 4 nights in Nov 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
The bedrooms were very small with little dresser space. We stayed in the Arch House and were woken up early every day by the landscaping crew. We have stayed here a few times before but this is the first time we have had these problems. Please consider rearranging the bedrooms so there can be more space to move around.
Stayed 5 nights in Nov 2025

10/10 Excellent

Earl Stuart, san francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this historic property! We started out in the cigar house but the morning after we checked in they had to move us because the pool deck was being resurfaced and we didn’t have access to the room. It wasn’t a huge bother. So we moved to the large main building. My only complaint was that we felt they have an “Expedia” room and why we were put in the cigar house on the first floor. That room is somewhat dark. Not much sunlight. It’s a nice room. Just a bit dark. So we were happy with the room we moved to. It had lots of natural light. Number 24. Which I’m sure, costs more. But since the pool resurfacing caused us to move, I think they just wanted to apologize for the miscommunication. All in all…great property and the staff are all super nice and helpful. I would definitely return to this place, for sure!!
Stayed 6 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, historic, clean room in a great neighborhood.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 4 nights in Oct 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean. Pedtal sink in bathroom was loose, there was no grab bar in shower, and the refrigerator door opened backwards making the opening toward the wall.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service
Very clean and location is perfect to walk to most of the things to see.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and smelling great rooms. Quiet, great place to vacation.
Stayed 1 night in Nov 2025

10/10 Excellent

Nydia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was incredibly friendly and helpful. There is a resident cat who may or may not acknowledge you depending on his mood. The grounds are kept beautifully. Tropical trees inside the courtyard were a plus. Within walking distance of everything yet far enough away from the main road to provide a peaceful ambience.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness
Convenaient
Stayed 5 nights in Aug 2025

8/10 Good

Len

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. We hop around the island to different locations and this one was great. The porch alone is worth the price, highly recommended.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rexann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such a beautiful property. The staff were very friendly. My husband and I loved the Cigar suite we stayed in.
Stayed 2 nights in Oct 2025

10/10 Excellent

christopher

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Sylke, Sundern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area, wonderful room, lovely staff ❣️
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Joel

Awesome!
Stayed 3 nights in Oct 2025