Island City House Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Island City House Hotel

Cigar House King Suite w/ Poolside porch | Balcony view
Cigar House Queen Suite w/ Poolside Balcony | Balcony
Arch House Garden View Studio w/ Balcony | Hypo-allergenic bedding, individually furnished, iron/ironing board
Fountain
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • Kitchen
$326
$290 nightly
$326 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
411 William Street, Key West, FL, 33040
  • Place, Duval Street
    ‪6 min walk‬
  • Place, Mallory Square
    ‪12 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪13 min drive‬

Room options

Island City House Queen Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(23 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Arch House Studio Suite Street

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(12 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Cigar House Queen Suite w/ Poolside Balcony

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Cigar House King Suite w/ Poolside porch

9.2 out of 10
Wonderful
(19 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Arch House 2 Bedroom Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 496 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(8 reviews)
  • 550 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Island City House King

9.8 out of 10
Exceptional
(10 reviews)
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Key West

A stay at Island City House Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Florida Keys Beaches. .This hotel is 0.7 mi (1.2 km) from Mallory Square and 0.8 mi (1.2 km) from Ernest Hemingway Home and Museum.

What's nearby

  • Key West Historic Seaport - 3 min walk - 0.2 miles
  • Duval Street - 6 min walk - 0.4 miles
  • Harry S. Truman Little White House - 10 min walk - 0.6 miles
  • Mallory Square - 12 min walk - 0.7 miles
  • Ernest Hemingway Home and Museum - 15 min walk - 0.8 miles

Getting around

  • Key West Intl. Airport (EYW) - 9 min drive

Restaurants

  • ‪Cuban Coffee Queen Waterfront - ‬5 min walk
  • ‪Schooner Wharf Bar - ‬4 min walk
  • ‪Kermit's Key West Key Lime Shoppe - ‬6 min walk
  • ‪Half Shell Raw Bar - ‬5 min walk
  • ‪Pepe's Cafe - ‬3 min walk

About this property

Island City House Hotel

Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1002 reviews
Rating 8 - Good. 152 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathy J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay and comfortable but parking was not convenient - find wherever or blocks away to pay for parking. Also the door was very hard to locl/unlock with the key and no drop box for early leaving.
Stayed 2 nights in Jan 2026

10/10 Excellent

Donna, Islamorada

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a nice place overall. The room was spacious, clean and had everything we needed for our stay. We will for sure be back! Highly recommend. Only down side was no parking but we found a parking area around the corner.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. Nice, private balcony area
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Stayed 2 nights in Dec 2025

8/10 Good

Lee, Chelsea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, room was clean and excellent for our needs. Wish the pool hours started earlier in the morning and that the TV remotes were easier to understand, but otherwise we enjoyed our stay and the location was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Mark

Great
Stayed 2 nights in Sep 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only minor gripe was the AC/thermostat didn’t seem to respond/adjust very well. And it blew HARD right across the bed so it was a bit cold in the bed unless we turned the thermostat way up.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Top notch oasis in the heart of old town.
Stayed 4 nights in Dec 2025

10/10 Excellent

Qianhui

Stayed 1 night in Dec 2025

6/10 Okay

Gudrun

Traveled with partner
Central location, beautifully decorated for Christmas. We had a balcony facing a lush garden.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The gardens and beautiful landscaping really make this place!
Stayed 5 nights in Dec 2025

10/10 Excellent

Hollis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was so clean and comfortable. Loved the rustic grounds with the beautiful native flora and flauna. Management was very accommodating and kind. Location was perfect for waling any direction for ex excellent restaurants, shopping and being part of the island. Will definitely go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Magical property, close to everything, staff was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Emily Barbara

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025

10/10 Excellent

Mehul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is qell located in residential area which gave us the opportunity to explore the real Key West apart form adventure sports. Since its holiday season so resort was well decorated and lighted. Sitting area inside propwrry is good and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is the best!
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Stayed 2 nights in Dec 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, our housekeeper was very nice, and the room stayed nice and cold in the summer heat. Close proximity to Duval Street. Parking is not available, but you can park in some spaces on the street, just takes a few minutes to drive around to find a spot. The pool was a bit too warm and felt like a hot tub. It was also very close to one of the buildings. The overall property is nice but hard to navigate with luggage due to narrow paths and staircases. It was a good stay overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Lovely property close to Duval but far enough removed that it was peaceful. The room was well appointed with a full kitchen
Stayed 3 nights in Nov 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory, Asheville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the best place to stay near all the waterfront spots but still in the neighborhoods. Nice pool, ice, washer/dryer, great staff - it is so warm n friendly! Would stay again and again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Dalton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Bed was comfy. Shower was a great temperature and relaxed pressure. The room itself was loud with it being street-side, but that is expected with all that’s going on in key west. Walking distance to a ton of things and the ride-sharing apps are easily accessible. Would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all good!
Stayed 4 nights in Nov 2025