2/10 Terrible
Anne
Dec 9, 2025
I called from my hospital bed (unexpectedly) to say I was not able to make the trip. I was coming to Key West for my niece's wedding and instead found myself in the hospital. I called the day before my scheduled arrival and was told that I could use the reservation further this year but no refund was available. I have no plans to be in Key West as I live in New Jersey. This was a once in a lifetime event that missing it was made worse by getting no compassion from Heron House Court.
Anne
Stayed 4 nights in Dec 2025


















