Check in was tough as one of our rooms was not as advertised and in poor condition. As we checked in after 6 o’clock, the representatives on the hotel hotline, we’re not able to help us. However, the next morning Anthony, one of the hotel, managers, made things right and we ended up having a wonderful time at the hotel with friends and family. The hotel has a great location and is steeped in history. We would stay there again.