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Gilmore Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Gilmore Hotel, Trademark Collection by Wyndham

Front of property
Bar (on property)
Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
326 Front St, Ketchikan, AK, 99901
  • Place, Port of Ketchikan
    ‪3 min walk‬
  • Place, Southeast Alaska Discovery Center
    ‪3 min walk‬
  • Place, Creek Street
    ‪4 min walk‬
  • Airport, Ketchikan, AK (KTN-Ketchikan Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking, Ocean View

Room, Multiple Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Ocean View

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Room, 2 Queen Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

Queen Room - Non-Smoking

  • Sleeps 2

Queen Room with Ocean View - Non-Smoking

  • Sleeps 2

Queen Room with One Twin Bed and Ocean View - Non-Smoking

  • Sleeps 3

2 Queen Beds, Ocean View, Non-Smoking

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 5

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About the neighborhood

Ketchikan

A stay at Gilmore Hotel, Trademark Collection by Wyndham places you in the heart of Ketchikan, steps from Port of Ketchikan and 4 minutes by foot from Southeast Alaska Discovery Center. .This hotel is 0.3 mi (0.5 km) from Stedman–Thomas Historic District and 0.3 mi (0.5 km) from Creek Street.

What's nearby

  • Tongass Historical Museum - 3 min walk - 0.2 miles
  • Port of Ketchikan - 3 min walk - 0.2 miles
  • Southeast Alaska Discovery Center - 3 min walk - 0.2 miles
  • Creek Street - 4 min walk - 0.3 miles
  • Dolly's House Museum - 6 min walk - 0.4 miles

Getting around

  • Ketchikan, AK (KTN-Ketchikan Intl.) - 25 min drive

Restaurants

  • ‪Arctic Bar - ‬3 min walk
  • ‪Alaska Fish House - ‬5 min walk
  • ‪Alaska King Crab Co. - ‬3 min walk
  • ‪Good Fortune Chinese Food - ‬5 min walk
  • ‪Annabelle's Famous Keg and Chowderhouse - ‬1 min walk

About this property

Gilmore Hotel, Trademark Collection by Wyndham

Boardwalk/promenade hotel with airport shuttle service and a 24-hour front desk
Gilmore Hotel, Trademark Collection by Wyndham offers 34 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 34 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and portable fans, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy seafood at Annabelles, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Annabelles - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Annabelles

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 1 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Gilmore Hotel
Gilmore Hotel Ketchikan
Gilmore Ketchikan
Hotel Gilmore
Gilmore Hotel, Trademark Collection by Wyndham Hotel
Gilmore Hotel, Trademark Collection by Wyndham Ketchikan
Gilmore Hotel, Trademark Collection by Wyndham Hotel Ketchikan

Gilmore Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 624 reviews
Rating 8 - Good. 210 out of 624 reviews
Rating 6 - Okay. 147 out of 624 reviews
Rating 4 - Poor. 69 out of 624 reviews
Rating 2 - Terrible. 32 out of 624 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee was stronger than most. That's good.
Stayed 3 nights in Sep 2025

8/10 Good

Rod

Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nearly 90 year old building so don't expect the Ritz. Rooms are small, sink is in the room rather than the bathroom, no AC. Coffee is in the lobby, but our room did have a decent sized refrigerator. Microwave in the hall next to ice chest. My main complaint is the WiFi did not work in our room, only in the hall.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nohelani

Liked: Cleanliness, staff & service
Didn’t like when we opened our window it looked like it was under construction outside.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Gilmore Hotel is a historic hotel conveniently located in downtown Ketchikan. The staff are friendly and accommodating. The rooms, while dated, are clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Stayed 1 night in Sep 2025

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was turn off the century, old, but very charming. The staff was friendly and helpful as well. Location great, right where all the cruise ships dock. Just choose a room with ocean view to see all the action.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, staff & service
The owners and staff in hotel are great. The rooms Ihave had are very minimal without outside window or closet but space to hang clothes and clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, amenities
Excellent location and nice room and restaurant
Stayed 1 night in Aug 2025

6/10 Okay

Ron

Liked: Staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Jorge

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, the rooms are small, and the facilities are uncomfortable. The presentation online misrepresents the quality of the hotel and rooms.
Stayed 2 nights in Aug 2025

8/10 Good

John, Ketchikan

Stayed 3 nights in Jul 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quaint Hotel - Friendly People

This hotel was built in 1928 so don't expect it to be like a modern day hotel. There is no elevator which makes it difficult for people with disabilities. Very quaint and what is handy is a restaurant right next door and oon the other side a place for ice cream, quick morning breakfast and other delights.
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money and staff very welcoming
Stayed 2 nights in Aug 2025

6/10 Okay

Jeffrey, Parker

Traveled with family
Liked: Cleanliness, staff & service
Location was great. Allowed access to most shops, bars and restaurants. Hotel is historic and quaint.
Stayed 2 nights in Jul 2025

4/10 Poor

Edmond

Traveled with family
Disliked: Property conditions & facilities, room comfort

Very loud location

Very old building, nothing like the pictures, it is next to the loud bar, no elevator, not for family.
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic

Authentic Ketchikan hotel in s great location. Excellent free coffee and large comfortable rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
This property is very old and in need of renovation. The building is a cool historical building from the early 1900s, but the room offerings are poor with old slumping mattresses and poor ventilation. We arrived on a warm week in Ketchikan and it was extremely stuffy and hot in the rooms. The area was loud, but close to coffee and one of the only restaurants open after cruise ships depart, so that was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay that is downtown and within walking distance to the area. The staff is friendly and accommodating. The free shuttle service to the airport is a nice perk.
Stayed 2 nights in Jul 2025

4/10 Poor

mitchell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Craig

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! So accommodating and kind. It’s such a convenient walk to take in historic Ketchikan. We were thoroughly impressed!
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Old hotel that has been redone.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptionally helpful and friendly. Bonus was free ride to and from airport!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Mattress needs replacement; shower lukewarm; clean

Stayed 1 night in Jun 2025