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Holiday Inn Ashford Central by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Ashford Central by IHG

A sunlit room with a high ceiling, large windows, and a fire exit sign.
A traditional building with a conservatory, outdoor seating, and a brick facade.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A Holiday Inn with a traditional architectural style, featuring a prominent sign, a covered entrance, and a bench in front.
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $84
$70 nightly
$84 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Canterbury Road, Ashford, England, TN24 8QQ
  • Place, Cineworld Ashford
    ‪11 min walk‬
  • Place, Ashford Museum
    ‪19 min walk‬
  • Place, Hollywood Bowl
    ‪19 min walk‬

Room options

View all photos for Premium Room

Room

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room

Standard Room, 1 Double Bed with Sofa bed

  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a wooden headboard, two white pillows, a framed abstract painting, bedside lamps, and a telephone on a wooden nightstand.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Room

Premium Room, 1 Double Bed

  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room

Room, 1 Double Bed, Accessible

  • 241 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Ashford

Located in Ashford, Holiday Inn Ashford Central by IHG is in a rural location, within a 5-minute drive of Hollywood Bowl and Conningbrook Lakes Country Park. .This hotel is 13.9 mi (22.4 km) from Canterbury Cathedral and 1.3 mi (2.2 km) from Ashford Museum.

What's nearby

  • Cineworld Ashford - 11 min walk - 0.6 miles
  • Ashford Museum - 19 min walk - 1.0 mile
  • St Mary The Virgin Church - 19 min walk - 1.0 mile
  • Hollywood Bowl - 19 min walk - 1.1 miles
  • Conningbrook Lakes Country Park - 4 min drive - 1.9 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 4 min drive
  • London (SEN-Southend) - 95 min drive

Restaurants

  • ‪The County Hotel (Wetherspoon) - ‬15 min walk
  • ‪Domino's Pizza - ‬12 min walk
  • ‪Horizon - ‬18 min walk
  • ‪The Bybrook Barn - ‬2 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Holiday Inn Ashford Central by IHG

Holiday Inn Ashford Central by IHG offers 103 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 103 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, discounted use of a nearby fitness facility, and a vending machine.
Satisfy your appetite for dinner at The Junction Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
Bybrook Tavern - This bar serves lunch and light fare. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bybrook Tavern
  • The Junction Restaurant

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after regular check-in hours can ring the bell at the front doors to gain access to the hotel.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ashford Central Holiday Inn
Holiday Inn Ashford Central
Holiday Inn Hotel Ashford Central
Ashford Holiday Inn
Holiday Inn Ashford - Central Hotel Ashford
Holiday Inn Ashford - Central Kent
Holiday Inn Ashford Central Hotel
Holiday Ashford Central
Holiday Inn Ashford Central
Ashford Central By Ihg Ashford
Holiday Inn Ashford Central by IHG Hotel
Holiday Inn Ashford Central an IHG Hotel
Holiday Inn Ashford Central by IHG Ashford
Holiday Inn Ashford Central by IHG Hotel Ashford

Holiday Inn Ashford Central by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 237 out of 720 reviews
Rating 8 - Good. 312 out of 720 reviews
Rating 6 - Okay. 104 out of 720 reviews
Rating 4 - Poor. 41 out of 720 reviews
Rating 2 - Terrible. 26 out of 720 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Free parking supplied whilst staying
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel was in very poor condition and needs totally renovation, the staff were helpful
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Overnight stay for euro tunnel which was perfect as 20 mins away. However, hotel going through a much needed refurb. Room was okay but the bed was softer than a marshmallow. Food was good though in restaurant and the girl serving was extremely polite and lovely.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The place looks very tired and run down. Room was clean and the shower was good, but that's about the only positive.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main areas newly decorated, room itself was quite worn out. Booked online as an air-conditioned room, but the temperature gauge on the aircon wouldn't change, so a bit of a warmer night than hoped. Staff on the front desk very pleasant.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness
Very convenient and clean nice basic hotel
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness
They didn’t have any crisps
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uk road trip

Staff were nice, rooms clean nice breakfast and plenty car park spaces
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent overnight stop over
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel for work and experience lots of hotels, is is by far the worst one I have stayed in for a long time. Unclean, room clearly not even hoovered, walls dirty in room and corridors, smells a mix of damp and smoke. IHG should be ashamed of this hotel, I regularly use your services in the north east and not had a bad experience yet…. This property needs serious attention quickly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking large clean room, corridors a little dated and twist and turn for ages, staff friendly, excellent sleep would defo stay here again
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I read a lot of reviews ahead of time, so was worried - but honestly, The Holiday Inn in Ashford was really perfect for me this weekend - and I am a pretty harsh critic. I was working nearby, and the combination of the incredibly helpful and kind staff, the renovated room and very comfortable bed, the working (albeit I couldn’t change the temperature) air conditioning, the nice shower…. It was everything I needed and I wouldn’t hesitate to recommend it to anyone else. Because of the renovations, I didn’t have a fridge, a safe, or any water, but I believe that will be remedied soon, and the bar were only too happy to give me ice and water. Also, thanks to other reviews, I knew to ask if it was possible to have a renovated room, which they gave me, and I think that made a big difference.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service

Gluten free diet catered for .

Our stay was very comfortable, and pleased to see dietary requirement catered for at breakfast .
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay close to Ashford .

Very good,all staff from reception to cleaners very polite and cheerful and helpful. The room was really comfortable and spacious. The dining room was lovely,the breakfast selection was excellent and very tasty. We shall be visiting the area again in late November early December for about a week and will definitely book again with you.
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick in & out

Short distance to Eurotunnel Best fish & chips I ever had
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
One night stay with dogs before an early tunnel to France the next morning. Staff were friendly if inexperienced but the hotel is really tatty. Scruffy carpet, doors with frayed bottoms and patches where finger panels used to be. Paintwork peeling and air con which was ineffective and couldn’t alter the temperature. We were told this was because of maintenance works. Staff provided fans but this really isn’t good enough. God knows what it was like during the heat wave. Didn’t have breakfast as leaving really early.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Needs a massive refurb
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

convenient for Eurotunnel. clean rooms. no kettle

convenient for Eurotunnel. clean rooms. no kettle
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here for 2 nights while working in the Kent area and it’s a great hotel. Large free car park if you are a resident and you must register your number plate in reception, really friendly lady on reception. I requested a high floor and that’s what I received. Nice sized room which you would expect from Holiday Inn, decent restaurant and bar area with a nice beer garden. Would recommend if staying in the middle of Kent and not far from Dover.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but needs some bits and bobs

The hotel staff was friendly with a professional attitude. A mini fridge in the room would have been nice and a toilet brush in the bathroom as well. Overall a good stay considering the air conditioning which was a big plus.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean & tidy but bar area looking a bit sorry and not many ales available
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Arrived and was greeted very nicely by a member of staff at reception. I have a few mobility issues even tho not disabled but he found me a ground floor room with walk in shower. Room was nice and clean and a very comfy bed. Was for 4 nights and everything was great. Would definitely return when back down in area.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw hares from our room window, lovely setting. The one down side, in the very hot weather, a humid night, the air con wasn't working...... I had picked the hotel based on the fact there was air con
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Menu very poor as little choice of mains! Was told we were not able to use the restaurant due to coach tours being prioritised over other paying guests. We were accommodated in the bar and told menu choice was same as in restaurant but felt ‘pushed out’ because the restaurant was full with tour parties.. Staff were very friendly and accommodating and often seemed over worked! Would have to think twice before booking again due to the lack of menu choice and restaurant seating availability we experienced!
Stayed 2 nights in Jul 2022