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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Property class: 3

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Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

A neatly made bed with white linens, a dark blue patterned throw blanket, and folded towels on the bed.
A historic building with multiple stories, large windows, and a sign indicating it is a hotel.
A dining table set with plates, glasses, and cutlery, with green upholstered chairs.
A hotel lobby with a bar area, striped chairs, and a plaid floor.
A modern bathroom with a glass-enclosed shower, a freestanding bathtub, and a pedestal sink.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
$62 nightly
The current price is $75 total
Total with taxes and fees
Dec 6 - Dec 7

Explore the area

View in a map
Station Road, Kendal, England, LA9 6BT
  • Place, Kendal Museum
    ‪2 min walk‬
  • Place, Kendal Castle
    ‪11 min walk‬
  • Place, Brewery Arts Centre
    ‪13 min walk‬

Room options

View all photos for Standard Room, 3 Twin Beds, Non Smoking

A hotel room with two beds, a wooden dresser, a desk, and a large window with curtains.

Standard Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A bedroom with a sloped ceiling, a wooden headboard, two bedside tables with lamps, and a plaid curtain.

Standard Room, 1 Twin Bed, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden dresser, a desk, and a large window with curtains.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, bedside tables, a desk with coffee and tea, a mirror, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A bedroom with two beds, a nightstand with a lamp, a chair, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a wooden nightstand, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Kendal

Located in Kendal, The Lakeland Kendal Hotel, Sure Hotel Collection by BW is within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. .This hotel is 9.6 mi (15.5 km) from World of Beatrix Potter and 0.1 mi (0.2 km) from Kendal Museum.

What's nearby

  • Kendal Museum - 2 min walk - 0.1 miles
  • Kendal Castle - 11 min walk - 0.6 miles
  • Brewery Arts Centre - 13 min walk - 0.7 miles
  • Abbot Hall Art Gallery - 15 min walk - 0.8 miles
  • Lyth Valley - 3 min drive - 1.6 miles

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 91 min drive

Restaurants

  • ‪Waterside Wholefood Cafe - ‬9 min walk
  • ‪Duke of Cumberland - ‬3 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Farrer's - ‬9 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 43 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk and an elevator.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 13.95 for adults and GBP 13.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13.95 for adults and GBP 13.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 129 out of 320 reviews
Rating 8 - Good. 114 out of 320 reviews
Rating 6 - Okay. 43 out of 320 reviews
Rating 4 - Poor. 18 out of 320 reviews
Rating 2 - Terrible. 16 out of 320 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice very friendly staff nice and clean see you again x
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel opposite the train station and within easy walking distance to the town centre. The room had everything you needed, a comfy bed and a lovely bath to relax in. The breakfast was varied and the hot food was individually cooked for you. The staff were really friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of breakfast was fantastic. And the staff were friendly. They don't accept cash!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff very friendly,breakfast was very nice, we were lucky enough to park right outside
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was cooked fresh and a good selection.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Pleasant and convenient hotel.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice had a lovely large room but due to the age of the property and lack of double glazing the outside noise kept us awake most of the night
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely stay.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Very cozy hotel, nice staff, my only complaint is that they did not clean the toilet other than taking away dirty towels during our stay.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, comfy beds, clean bathroom, great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and the room clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Comfy stay. Food was lovely. Staff friendly and helpful
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lovely stay! Would stay again.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Good location
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, good breakfasts, decent-sized, comfortable room.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Bed was fine room big enough. Easy walk into town
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good local hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff were lovely and helpful. The room was very clean, the bed comfortable and the shower was hot. The cooked breakfast was tasty and plentiful. Great location and reasonably priced. I'd definitely stay there again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, simple no frills hotel that was super comfortable, well located and lovely staff. Breakfast was great too!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and cleanliness, service, all fantastic
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for, I understand that, but nothing in this hotel was clean. Everything had a strong odor if some sort. There where so many spiders everywhere, in all corners. The breakfast was really sad. How it has such a high rating I don’t understand.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous, a real Must if staying here, great value
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Very good very helpful staff
Stayed 1 night in Dec 2025