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Yutorelo Karuizawa Hotel

3.0 star property

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Photo gallery for Yutorelo Karuizawa Hotel

A spacious indoor swimming pool with a wooden ceiling and large windows offering a view of trees.
A modern hotel entrance with a well-lit facade, a large illuminated tree, and a statue in the foreground.
A hallway with a chandelier, framed pictures on the walls, and a tiled floor.
A building with large windows, a seating area with chairs and tables, and trees with lights.
A cozy indoor seating area with a central fire feature, comfortable chairs, and a view through large windows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $149
$133 nightly
$149 total
Aug 31 - Sep 1

Explore the area

View in a map
1276 Nagakura, Kitasaku District, Karuizawa, Nagano, 389-0111
  • Place, Yukawa Furusato Park
    ‪2 min drive‬
  • Place, Hiroshi Senju Museum
    ‪2 min drive‬
  • Place, Musee le Vent
    ‪3 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a bathroom.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Pets Allowed Twin Room Non-smoking 38 ㎡ (Capacity: 3 People)

A hotel room with a bed, a desk, a television, a sofa, and a small table.

Pets Allowed Twin Room Non-smoking 38 ㎡ (Capacity: 3 People)

  • Sleeps 5
  • Free WiFi

View all photos for Deluxe Twin Room 36 To 40 Sq M

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room 36 To 40 Sq M

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese and European Style

A hotel room with two beds, a small round table, a red chair, a desk, and a mirror.

Japanese and European Style

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Japanese Style

A traditional Japanese room with tatami flooring, a low wooden table, red and black cushions, a television, and a lit paper lantern.

Japanese Style

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand with lamps, and a window with a red curtain.

Deluxe Twin Room

  • 419 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Room Selected at Check-In, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room Selected at Check-In, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Karuizawa

Located in Karuizawa, Yutorelo Karuizawa Hotel is a 4-minute drive from Karuizawa Kogen Church and 5 minutes from Karuizawa Indoor Tennis Court. .This spa hotel is 4 mi (6.4 km) from Old Karuizawa Ginza Street and 4 mi (6.5 km) from Karuizawa 72 West Golf Course.

What's nearby

  • Yukawa Furusato Park - 2 min drive - 1.1 miles
  • Hiroshi Senju Museum - 2 min drive - 1.3 miles
  • Musee le Vent - 3 min drive - 1.3 miles
  • Karuizawa Prince Shopping Plaza - 9 min drive - 5.0 miles
  • Karuizawa Prince Hotel Ski Resort - 10 min drive - 5.1 miles

Getting around

  • Karuizawa Station - 15 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 115 min drive

Restaurants

  • ‪ミカド珈琲 - ‬19 min walk
  • ‪bird - ‬3 min drive
  • ‪SHOZO COFFEE STORE - ‬14 min walk
  • ‪OSOBAR - ‬14 min walk
  • ‪おおぎやラーメン 長野軽井沢店 - ‬15 min walk

About this property

Yutorelo Karuizawa Hotel

Yutorelo Karuizawa Hotel offers 39 accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. This Karuizawa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 3:00 PM and midnight.

Make yourself at home in one of the 39 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Splendore serving guests of Yutorelo Karuizawa Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9 AM.
Splendore - This restaurant serves breakfast and dinner. A children's menu is available.
Borsellino - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Borsellino
  • Splendore

Things to do

  • Billiards/pool table
  • Full-service spa
  • Hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping (for a fee)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Yutorelo Karuizawa
Sala Karuizawa
Yutorelo Karuizawa Hotel Hotel
Yutorelo Karuizawa Hotel Karuizawa
Yutorelo Karuizawa Hotel Hotel Karuizawa

Yutorelo Karuizawa Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 109 reviews
Rating 8 - Good. 36 out of 109 reviews
Rating 6 - Okay. 22 out of 109 reviews
Rating 4 - Poor. 7 out of 109 reviews
Rating 2 - Terrible. 6 out of 109 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Room spotless, staff very helpful, breakfast very nice.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

takamichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l stayed this hotel with my wife.we want to stay here next time.good place!
Stayed 1 night in May 2024
Verified review

6/10 Okay

Manuela

Liked: Cleanliness
Disliked: Amenities
Riesiges Zimmer, endlich mal Platz. Gutes Frühstück. Die Stone Sauna war jedoch sehr entäuschend. Nur ein kleiner Raum mit geheiztem Boden. Zu laut, störend eNebengeräusche und Hintergrundmusik zu laut. Konnte sich nicht entspannen. Nach 10min. abgebrochen. Def. das Gekd nicht werr.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

HIROAKI

Liked: Cleanliness, amenities, property conditions & facilities
廊下がとても寒かったです。しょうがないのかもしれませんが。スタッフの方の対応はとてもよかったです。
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

kentaro

Liked: Staff & service
Wi-Fiが遅すぎます
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Yoshimi

Disliked: Staff & service, amenities, property conditions & facilities
到着時間が22:00頃と遅かったので、館内は少し暗めでアメニティがあるのも気付かず部屋に向かいそうになりました。部屋に室内着がなかったので、日本にしては珍しくパジャマないのかと思いながら大浴場に行くと、他の方が室内着的なものを着てらしたので、受付に行くと、かなり薄暗い通路の棚にありました。 到着した時に、アメニティも室内着も、おしえてほしかったです。 スタッフの方はいつも寝ているのか、あまり挨拶もなく、対応するのがだるそうでした。夜の方も朝の方もそんなふうだったので、皆さん寝る時間もないほど眠いのだろうと思うことにしましたが、良い気分ではないです。隣がボイラー室だったのか、明け方からずっとベットの頭の方から音がしていました。賑やかで、快適とは言えません。リゾートホテルだと寝るだけなら思っていたので残念でした。二度と利用しません。 寝るだけならまぁまぁです。（うるさくなければ）
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

souryu

Liked: Cleanliness, amenities, property conditions & facilities
室内がシックでとても綺麗でした。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

kentaro

Liked: Cleanliness
チェックインなど自分でするようになっているが、やりづらい。Wi-Fiがとても遅い。
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Hitoshi

Liked: Cleanliness, property conditions & facilities
朝食がよくなかった
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
共有のラウンジにビリヤードやカードゲームなどがあり楽しく過ごせました。 浴場も快適です。 朝食の量も丁度良く、チェックアウト後の食べ歩きが楽しめました。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Cocone

Liked: Cleanliness, amenities, property conditions & facilities
駐車時に失敗して時間がかかってしまったのですが、スタッフさんが素晴らしい対応をしてくださり、さらには出勤していないスタッフさん達も来てくださり、無駄なお金がかからず助かりました。本当に感謝しています。
Stayed 2 nights in May 2025
Verified review

6/10 Okay

yumi

Liked: Cleanliness, room comfort
Disliked: Staff & service
エステがしたくてこのホテルに決めたのに、ホームページに記載されている予約時間内にフロントに申し出たのですが、２時間も早い締め切り時間を言われてしまい、次の日その言われた時間に予約を入れましたが、断られた、2泊３日の旅でしたが、エステを受けることができずに終わりました。 とでも残念でしかたありませんでした。
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
荷物が多かったので部屋を変更してくました。 コスパが良いホテル！おすすめです。
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

SHIHLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境蠻氣派，體驗上也有四星級的水準，泡湯大浴池也還蠻好，入住時也直接給兩副鑰匙，出入方便多了。
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜景和漂亮，这里白天应该是一个办结婚仪式的地方，全白的小教堂。欧式建筑和漂亮
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Koutaro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
全館wifiでなかったため、使い難かった。
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

マサシ

Liked: Cleanliness, staff & service
エレベーターがないなどの、事前告知が無い。朝食のもうしこみが、10分遅れて受けてもらえなかった。送迎のバスの時間が、3パターンしかないなど。
Stayed 2 nights in May 2024
Verified review

8/10 Good

ゆうこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジにビリヤードとかカードゲームがあって、暖炉とか雰囲気もすごくよかったです。 お風呂もたまたま貸切で使えたしゴハンもオシャレでまた行きたいです。
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

けいこ

Liked: Staff & service
Disliked: Property conditions & facilities
フレンチの朝夕食は、予約の時より了解していましたが お味が少し塩味が強かったような気がします。 スタッフの方はメニユーについてきちんと説明して下さり対応は期待通りでした。 大浴場の脱衣所が狭く22時以降の浴室は、棚籠を置くにも人と交わるようなことになり快適とは言えないもので残念でした。 ラウンジは、サービスドリンクの種類も有りゆっくり過ごすことが出来 スタッフの対応は気持ちの良いものでした。
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Kakei

Liked: Cleanliness, staff & service, property conditions & facilities
酒店非常整潔，只是沒有電梯，早晚餐也滿意
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Shigemitsu

Liked: Cleanliness, property conditions & facilities
とても奇麗なチャペルがあり、駐車場も広く素晴らしいホテルです。ロビーも素敵です。ビリヤードもありました。
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

こぬまくにゆき

Disliked: Staff & service
温泉があります くつろげますよ ウェルカムドリンクが豊富
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

asako

Liked: Cleanliness, staff & service, room comfort

レトロな洋館

まず、チェックインがスムーズで 時間もかからずよかった。 お部屋は広くて開放的だった。 部屋の鍵はカードではなく鍵だったので レトロな雰囲気で良かった。 Wi-Fiもあるのでよかった。 コーヒードリップの機械の使い方は 説明書どおりにやったけど、 上手くできなかった。 お風呂は大浴場があったので ゆっくりできてよかった。 バーには、セルフサービスの飲み物が 何種類もあったし、 部屋にも持ち込めたのでよかった。 起きたら、雪が積もっていて 雪景色も楽しめた。
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

サキ

Disliked: Staff & service
観光地が近くて立地がいい
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

イイお宿でした。

和室の部屋で4人布団を並べて寝ましたがぐっすり休むことが出来ました。温泉が良かったのでしょうか、部屋に戻ってからも暖房を付けることなくポカポカでした。
Stayed 1 night in Nov 2022