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Hotel Karuizawa Cross

3.0 star property

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Photo gallery for Hotel Karuizawa Cross

Reception
Patio Superior | Pillowtop beds, in-room safe, individually decorated
Asia Oriental (2) | Pillowtop beds, in-room safe, individually decorated
Bunk Superior (2) | Pillowtop beds, in-room safe, individually decorated
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is $126
$115 nightly
$126 total
Jun 29 - Jun 30

Explore the area

View in a map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪5 min drive‬

Room options

View all photos for Church view

Church view | Pillowtop beds, in-room safe, individually decorated

Church view

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 389 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Asia Oriental (1)

Asia Oriental (1) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons
  • Free WiFi

View all photos for Asia Oriental (2)

Asia Oriental (2) | Pillowtop beds, in-room safe, individually decorated

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons
  • Free WiFi

View all photos for Square View (1)

Square View (1) | Pillowtop beds, in-room safe, individually decorated

Square View (1)

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Square View (2)

Square View (2) | Pillowtop beds, in-room safe, individually decorated

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | Pillowtop beds, in-room safe, individually decorated

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Bunk Superior (3)

Bunk Superior (3) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 418 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Bunk Superior (1)

Bunk Superior (1) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (1)

9.6 out of 10
Exceptional
(10 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Bunk Superior (2)

Bunk Superior (2) | Pillowtop beds, in-room safe, individually decorated

Bunk Superior (2)

9.6 out of 10
Exceptional
(10 reviews)
  • 418 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Patio Superior

Patio Superior | Pillowtop beds, in-room safe, individually decorated

Patio Superior

  • Garden view
  • 337 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Superior

Twin Superior | Pillowtop beds, in-room safe, individually decorated

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Design Twin Room

Design Twin Room | Pillowtop beds, in-room safe, individually decorated

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Design Double Room

Design Double Room | Pillowtop beds, in-room safe, individually decorated

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Terrace Superior

Terrace Superior | Pillowtop beds, in-room safe, individually decorated

Terrace Superior

  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Terrace Superior Room

Lobby

Terrace Superior Room

  • Sleeps 4
  • Free WiFi

View all photos for Church View

Pillowtop beds, in-room safe, individually decorated

Church View

  • Sleeps 2
  • Free WiFi

View all photos for Twin Superior Room

Lobby

Twin Superior Room

  • Sleeps 2
  • Free WiFi

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4.3 out of 5, Excellent, 1,002 reviews
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The price is $193
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Karuizawa Prince Hotel West

About the neighborhood

Karuizawa

With a stay at Hotel Karuizawa Cross in Karuizawa, you'll be a 4-minute drive from Karuizawa Prince Hotel Ski Resort and 8 minutes from Hoshino Onsen Hot Spring. .This family-friendly hotel is 15.2 mi (24.5 km) from Karuizawa Toy Kingdom and 0.1 mi (0.1 km) from St. Paul's Catholic Church Karuizawa.

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.1 miles
  • St. Paul's Catholic Church Karuizawa - 2 min walk - 0.1 miles
  • Karuizawa New Art Museum - 15 min walk - 0.8 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.3 miles
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 1.5 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 128 min drive

Restaurants

  • ‪ミカド珈琲 軽井沢旧道店 - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪おかき処 寺子屋本舗 - ‬3 min walk
  • ‪丸寛食堂 - ‬3 min walk
  • ‪腸詰屋 軽井沢インビス - ‬3 min walk

About this property

Hotel Karuizawa Cross

Hotel Karuizawa Cross offers 24 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at モンテ・クッチーナ, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Japanese breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
モンテ・クッチーナ - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
和食処　あさま - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
CROSS BAR - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Designer stores
  • Nightclub
  • Shopping mall

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 384 out of 603 reviews
Rating 8 - Good. 167 out of 603 reviews
Rating 6 - Okay. 38 out of 603 reviews
Rating 4 - Poor. 7 out of 603 reviews
Rating 2 - Terrible. 7 out of 603 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, nice ambience and friendly staff
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

xavier

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the large rooms with the bunk beds ! very efficient and convenient when a family of 4
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly unique and cool hotel in a great location. Really big room, clean and comfortable.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, location, and service. I highly recommend
Stayed 1 night in Nov 2022
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KAZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was delighted with everything, including the bed and other properties.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KA YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and lovely hotel

Location is good and the staffs are friendly too. The room is spacious and tidy.
Church nearby
Reception area
Room
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

masaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good access. Much recommendable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent with helpful staffs, clean and comfortable beds. It will be much better if the room can provide larger coffee table and one more chair.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

TING LUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is super helpful and polite and can speak fluent English!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and proper. Staff was very friedly.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, and comfortable. Great location in the older shopping area (Gion) of Karuizawa. Kirt’s of fun shopping like Donguri, Peanuts store, and great dining options.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. The location is good for those who does not have thier own car. There are many shops and restaurants within the walking distance.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern. Great location and very walkable to shopping and other forms of transportation.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Lam Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and we were being warm welcome from the staffs.
Stayed 1 night in Jan 2024