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Hotel Indigo Karuizawa by IHG

Property class: 5 and above

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Photo gallery for Hotel Indigo Karuizawa by IHG

A spacious lounge area with a central fire feature, comfortable seating, and large windows offering views of the outdoors.
A modern building with a wooden canopy entrance, glass doors, and a paved area in front.
A modern interior with a wooden staircase, a bench, and a wall with geometric wall art.
A modern interior with a central fire feature, seating areas, and large windows.
A spacious restaurant with wooden beams, large windows, and multiple tables and chairs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Restaurant
  • Air conditioning
The current price is $327
$297 nightly
$327 total
Nov 19 - Nov 20

Explore the area

View in a map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Place, Seizan Golf Course
    ‪18 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪20 min walk‬
  • Place, Karuizawa 72 West Golf Course
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

A modern bathroom with two sinks, each with a round mirror and under-cabinet lighting. There are towels and toiletries on the counter.

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Private Garden)

A patio area with wicker furniture, a table with a bowl of food, and a view of a garden with trees and plants.

Standard Room, 1 King Bed (Private Garden)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

A balcony with wicker chairs and a small table, overlooking a forested area.

Standard Room, 1 King Bed, River View (with View Bath)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a sofa, a small table, and a view of the outdoors.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

A hotel room with a large bed, a seating area with a table, and a view through a glass door.

Standard Room, 2 Twin Beds, Garden View

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

A patio area with wicker furniture, a table with a bowl of food, and a view of a garden with trees and plants.

Standard Room, 2 Twin Beds (Private Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

A balcony with wicker chairs and a small table, overlooking a forested area.

Standard Room, 2 Twin Beds, River View (with View Bath)

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

A modern hotel room with a large bed, a sofa, a small table, and a view of the outdoors.

Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a large bed, a seating area with a table, and a view through a glass door.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

A hotel room with two beds, a view of the outdoors, and a small seating area.

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, River View

A balcony with wicker chairs and a small table, overlooking a forested area.

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

A hotel room with a large bed, a seating area with a table, and a view through a glass door.

Standard Room, 2 Twin Beds, Accessible, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

A hotel room with two beds, a small table, and a view of the outdoors.

Standard Room, 2 Twin Beds, River View

9.4 out of 10
Exceptional
(11 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

A hotel room with two large beds, a desk, and a chair.

Standard Room, 2 Twin Beds, Accessible, River View

  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Karuizawa

With a stay at Hotel Indigo Karuizawa by IHG in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort. .This luxury hotel is 4.2 mi (6.8 km) from Hoshino Onsen Hot Spring and 0.9 mi (1.5 km) from Karuizawa 72 West Golf Course.

What's nearby

  • Karuizawa Prince Hotel Golf Course - 18 min walk - 1.0 mile
  • Seizan Golf Course - 18 min walk - 1.0 mile
  • Karuizawa Prince Shopping Plaza - 20 min walk - 1.1 miles
  • Karuizawa 72 West Golf Course - 20 min walk - 1.1 miles
  • Karuizawa 72 South Golf Course - 4 min drive - 1.3 miles

Getting around

  • Karuizawa Station - 12 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 115 min drive

Restaurants

  • ‪軽井沢フラットブレッズ - ‬2 min drive
  • ‪出汁と信州ごはん 佐久屋本店 - ‬3 min drive
  • ‪L'ATELIER de Cafe & Deli - ‬2 min drive
  • ‪旬粋カレー工房 軽井沢プリンスショッピングプラザ店 - ‬2 min drive
  • ‪dog dept.+cafe - ‬3 min drive

About this property

Hotel Indigo Karuizawa by IHG

Hotel Indigo Karuizawa by IHG offers 155 air-conditioned accommodations with safes and slippers. 49-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, hair dryers, and children's slippers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harnn. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite with Italian cuisine at KAGARIBI, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
A hosted evening meal is available for a surcharge on weekdays (reservations required).
KAGARIBI - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
KAGARIBI - Onsite bar. Open daily.
LOBBY LOUNGE - Onsite café. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI
  • LOBBY LOUNGE

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to maintenance of the women's public bath, only one public bath will be available March 1-17, 2027. The bath will operate on an alternating schedule for male and female guests during this period. Male guests have access on March 1, 3, 5, 7, 9, 11, 13, 15, and 17, 2027. Female guests have access on March 2, 4, 6, 8, 10, 12, 14, and 16, 2027.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa By Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Karuizawa
Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Hotel Indigo Karuizawa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 364 out of 493 reviews
Rating 8 - Good. 97 out of 493 reviews
Rating 6 - Okay. 18 out of 493 reviews
Rating 4 - Poor. 5 out of 493 reviews
Rating 2 - Terrible. 9 out of 493 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Very clean property with very friendly service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Nice gym and nice onsen
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and world class staff who go above and beyond. Loved the onsen, good gym and overall amenities. I travel a lot across APAC and Japan and this ranks as one of my favorite hotels.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Very nice Hotel and friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great service, amazing breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Stunning architecture, perfect service and a lovely setting. Would stay again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with an amazing, attentive staff. Breakfast buffet was excellent.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property n staff fluent in english helps a lot.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely architecture. Beautiful landscaping. Beautiful rooms. A little in the pricey side but it could be because it is in Karuizawa (compared to other resort towns).
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sure to stay in this hotel next time!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the room is tidy and clean, staff are friendly and helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, had nice dinner and breakfast at hotel
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, breakfast superb
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything especially the element of design throughout the property.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friends my staffs, beautiful space design
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort

The environment is comfortable and admirable
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
clean, warm and new.
Stayed 2 nights in Dec 2025