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Sheraton Kansas City Hotel at Crown Center

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,429 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Legoland Discovery Center
    4 min walk
  • Popular Location
    Union Station
    5 min walk
  • Popular Location
    Crown Center
    5 min walk
  • Airport
    Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    9 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Double Beds

    4.5/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Studio Suite, 1 Queen Bed, View

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Club Room, 2 Double Beds

    5/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Kansas City

Located in Kansas City's Crown Center District neighborhood, Sheraton Kansas City Hotel at Crown Center is in the city center and near a train station. Hallmark Visitors Center and Kemper Museum of Contemporary Art are cultural highlights, and travelers looking to shop may want to visit Crown Center and Power and Light District. Union Station and Sea Life Aquarium are not to be missed. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Legoland Discovery Center - 4 min walk
  • Popular Location
    Union Station - 5 min walk
  • Popular Location
    Crown Center - 5 min walk
  • Popular Location
    Hallmark Visitors Center - 9 min walk
  • Popular Location
    Liberty Memorial - 17 min walk

Getting around

  • Kansas City Union Station - 6 min walk

Restaurants

  • Link at Sheraton Cafe – Coffee shop offering American cuisine. Serves breakfast and light fare daily.
  • Spectators – Restaurant offering American cuisine. Serves breakfast, lunch, and dinner daily.
  • Crayola Cafe – Family restaurant offering American cuisine. Serves lunch and dinner daily. Kids' menu available.

About this property

Sheraton Kansas City Hotel at Crown Center

4-star Kansas City hotel in Crown Center District, walk to Union Station
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 720 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. WiFi and room service are standard, as are flat-screen TVs with cable channels.
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
In addition to an outdoor pool, Sheraton Kansas City Hotel at Crown Center provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
A 24-hour business center is on site at this 4-star property. Event facilities measuring 42850 square feet (3981 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Onsite parking is available (surcharge), along with a car charging station.
Sheraton Kansas City Hotel at Crown Center has designated areas for smoking.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Renovations and closures

The property is renovating until 28 February 2020 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Policies

Check-in

Check-in between 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets allowed for an extra charge of USD 50.00 per pet, per stay
  • Dogs only
  • Up to 88 lbs

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.00 and USD 22.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 19.00 per night (in/out privileges)
  • Valet parking fee: USD 26.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Sheraton Crown
  • Sheraton Hotel Crown
  • Sheraton Kansas City Crown Center
  • Sheraton Kansas City Hotel Crown Center
  • Sheraton Hotel Crown Center
  • Sheraton Crown Center
  • Hyatt Regency Kansas City
  • Sheraton Kansas City Hotel At Crown Kansas City
  • Sheraton Kansas City Hotel at Crown Center Hotel
  • Sheraton Kansas City Hotel at Crown Center Kansas City
  • Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi, Wired Internet (USD 14.95 per day)

Parking and transportation

  • Self parking: USD 19.00 per night
  • Valet parking: USD 26.00 per night
  • Electric car charging station
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 1 miles

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 17.00-22.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (42850 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby things to do

Activities

  • Golfing
  • Theme parks

Where to eat

  • Link at Sheraton Cafe – Coffee shop offering American cuisine. Serves breakfast and light fare daily.
  • Spectators – Restaurant offering American cuisine. Serves breakfast, lunch, and dinner daily.
  • Crayola Cafe – Family restaurant offering American cuisine. Serves lunch and dinner daily. Kids' menu available.
4.2

Very Good

5 - Excellent
677
4 - Good
468
3 - Okay
179
2 - Mediocre
84
1 - Poor
21
4.5
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.3
Property condition

5/5 Excellent

Stayed 3 nights in Aug 2019

2/5

Dust all over, mildew on shower walls, numerous hairs in mattress pad, temperature stuck at 62 degrees and needed 1 1/2 days to warm up to 75, faucet in bathroom only produced hot water.

Stayed 3 nights in Aug 2019

3/5

We typically stay at all inclusive resorts, however for a weekend trip to KC that wasn’t an option. Although the pictures look great, they don’t show the large stained carpets in the hallways and other areas. Also, having to pay extra for parking at their hotel and internet cost another $150.00 for a 2 night stay. Just wasn’t what we were expecting. Our beds and pillows were so uncomfortable none of us slept well, the sheets were like sleeping on sand paper. We still had a great trip, just not impressed with our hotel at all.

Stayed 2 nights in Aug 2019

3/5

Stayed 3 nights in Aug 2019

4/5 Good

Stayed 2 nights in Aug 2019

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