The Westin Maui Resort & Spa, Ka'anapali

4.5 star property

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Photo gallery for The Westin Maui Resort & Spa, Ka'anapali

Terrace/patio
Property video
Property amenity
Exterior
Couples treatment rooms, body treatments, hot stone massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
$620
$523 nightly
$620 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
2365 Kaanapali Pkwy, Lahaina, HI, 96761
  • Place, Kaanapali Beach
    ‪2 min walk‬
  • Place, Whalers Village
    ‪3 min walk‬
  • Place, Kaanapali Kai Course at Kaanapali Golf Resort
    ‪7 min walk‬
  • Airport, Kahului, HI (OGG)
    ‪44 min drive‬

Room options

Room, 1 King Bed, Balcony (Kukahi)

8.4 out of 10
Very good
(56 reviews)
  • Mountain view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Resort View (Kukahi)

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Lanai (Hokupa'a Tower, Extended Lanai)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Kukahi Sundeck Room, Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Kukahi)

9.4 out of 10
Exceptional
(32 reviews)
  • Ocean view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View (Kukahi)

9.0 out of 10
Wonderful
(49 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Club Lounge Access, Partial Ocean View (Hokupa'a Tower)

9.2 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Hokupa'a Tower)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Queen Beds, Ocean View (Kukahi)

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Ocean View (Kukahi)

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Club Lounge Access, Ocean View (Luxury Ocean, Hokupa'a Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed with Sofa bed, Club Lounge Access (Luxury Ocean View, Hokupa'a Tower)

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Club Lounge Access, Oceanfront (Hokupa'a Tower)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Club Lounge Access, Oceanfront (Hokupa'a Tower)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Premier Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 844 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite (Kukahi)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Luxury Suite)

  • Ocean view
  • 860 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Top Floor)

  • Ocean view
  • 1396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lanai (Hokupa'a Tower, Extended Lanai)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Resort View (Kukahi)

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View (Kukahi)

8.0 out of 10
Very good
(21 reviews)
  • Mountain view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access, Oceanfront (Hokupa'a Sundeck Corner Suite)

  • Ocean view
  • 880 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Ocean View (Kukahi)

  • Ocean view
  • 1396 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Room, 2 Queen Beds, Hearing Accessible, Ocean View (Kukahi)

  • Ocean view
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Bathtub Grab Bars, Balcony (Mobility Accessible, Hokupa'a Tower)

  • Ocean view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Roll-in Shower, Ocean View (Mobility Accessible, Roll-In Shower)

  • Ocean view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Mobility Accessible, Club Lounge Access (Tub, Hokupa'a Tower, Luxury Ocean)

  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible, Ocean View (Kukahi)

  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Mobility Accessible, Tub)

  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed, Roll-in Shower (Mobility Accessible, Hokupa'a Tower)

  • Ocean view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Bathtub Grab Bars, Resort View (Mobility Accessible, Kukahi)

  • Resort view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

  • Resort view
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

  • Resort view
  • 2340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

  • Resort view
  • 339 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Kaanapali

When you stay at The Westin Maui Resort & Spa, Ka'anapali in Kaanapali, you'll be on the beach, just steps from Kaanapali Beach and Whalers Village. .This beach hotel is 0.4 mi (0.7 km) from Kaanapali Kai Course at Kaanapali Golf Resort and 0.9 mi (1.5 km) from Black Rock.

What's nearby

  • Kaanapali Beach - 2 min walk - 0.1 miles
  • Whalers Village - 3 min walk - 0.2 miles
  • Kaanapali Kai Course at Kaanapali Golf Resort - 7 min walk - 0.4 miles
  • Kaanapali Golf Courses - 7 min walk - 0.4 miles
  • Hanakaoo Beach Park - 15 min walk - 0.8 miles

Getting around

  • Kahului Airport (OGG) - 49 min drive

Restaurants

  • ‪Monkeypod Kitchen - ‬6 min walk
  • ‪Leilani's on the Beach - ‬6 min walk
  • ‪Hula Grill Kaanapali - ‬7 min walk
  • ‪Island Vintage Coffee - ‬5 min walk
  • ‪Maui Brewing Company Ka‘anapali - ‬12 min walk

About this property

The Westin Maui Resort & Spa, Ka'anapali

The Westin Maui Resort & Spa, Ka'anapali offers 759 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to lanais. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Kaanapali hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, Swedish massages, and facials. The spa is open daily.
Make yourself at home in one of the 759 air-conditioned rooms featuring iPod docking stations and LED televisions. Your room comes with a pillowtop bed. Rooms have private lanais. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and a 24-hour fitness center. This hotel also features concierge services, gift shops/newsstands, and a hair salon.
Enjoy Hawaiian cuisine at Waicoco, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Kaanapali? This hotel has 3924 square feet (365 square meters) of space consisting of conference space and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Waicoco - This beachfront fine-dining restaurant specializes in Hawaiian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Hale Moolelo - This beachfront bar specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Hale A - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Mahele Market & Eatery - This café is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Wailele Luau - This theme restaurant specializes in Hawaiian cuisine and overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle up to 3 mi
  • Self parking on site (USD 50 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hale A
  • Hale Moolelo
  • Mahele Market & Eatery
  • Waicoco
  • Wailele Luau

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36-hole adjacent golf course
  • Art gallery
  • Children's club
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Sailing
  • Shopping mall
  • Snorkeling
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 3,924 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Internet access
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 per person
  • Airport shuttle fee: USD 80
  • Airport shuttle fee per child: USD 80
  • Self parking fee: USD 50 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 057-397-0432-01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4 years and older for breakfast when sharing existing bedding.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maui Westin
Maui Westin Resort
Westin Maui
Westin Maui Lahaina
Westin Maui Resort
Westin Maui Resort Lahaina
Westin Resort Maui
Westin Maui Resort Ka'anapali Lahaina
Westin Maui Ka'anapali Lahaina
Westin Maui Resort Ka'anapali
Westin Maui Ka'anapali
Westin Lahaina
Westin Maui Resort Spa
Westin Maui Resort And Spa
Westin Maui Resort And Hotel Lahaina
The Westin Maui Resort & Spa
Ka'Anapali Lahaina
Westin Maui Hotel
Lahaina Westin
The Westin Maui Resort Spa
The Westin Maui Resort Spa Ka'anapali
The Westin Maui Resort Spa Ka'anapali
The Westin Maui Resort & Spa, Ka'anapali Hotel
The Westin Maui Resort & Spa, Ka'anapali Lahaina
The Westin Maui Resort & Spa, Ka'anapali Hotel Lahaina

The Westin Maui Resort & Spa, Ka'anapali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1012 reviews
Rating 8 - Good. 140 out of 1012 reviews
Rating 6 - Okay. 70 out of 1012 reviews
Rating 4 - Poor. 24 out of 1012 reviews
Rating 2 - Terrible. 33 out of 1012 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great pools, next to the beach and mall
Stayed 7 nights in Dec 2025

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room and facilities were amazing. Pool was a bit crowded but to be expected during the holidays. Family had a great time and we would definitely come back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Silva

Traveled with family
Everything was excellent!
Stayed 4 nights in Jan 2026

8/10 Good

Anna

Check in was not great, our room was not available and had to switch the next day. Not many food options, ate off the resort. Gym is old and small and the pools chairs are all filled by 7 am (no one monitors so people just hold them), beach chairs are not included in resort fee…. Hospitality suite for checkout was not cleaned in between guests.
Stayed 8 nights in Dec 2025

10/10 Excellent

Esmeralda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, every staff member was very helpful and very friendly/patient. Loved that the beach was right there. Favorite part of the hotel was Ulu Kitchen. Some of the best food I’ve ever had
Stayed 3 nights in Jan 2026

10/10 Excellent

Nichole

Stayed 5 nights in Dec 2025

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the money I think the room should’ve been more spectacular and bigger The whole renting of beach chairs, umbrellas and cabanas could use a ton of work for how many guests stay at this one huge hotel they only offer maybe 10-20 beach setups and maybe 5 cabanas and you either have to book the rentals weeks in advance or stand in line everyday at 730am and on top of that and the amount you pay for the room you would think the rentals would be included but no they are anywhere from$50-500 each day for rentals. I’m not sure if the Ulu kitchen is part of Westin but they would not let you sit at the bar to wait for a dinner table…really weird place. Sad because they had amazing food but after one weird experience first day we never went back, basically boycotted them because process was so weird. Otherwise everything else was amazing, concierge services were awesome and so was all the staff. Recommend the tandem zip line adventure, whale watching, and Westin luau was spectacular!! Great trip all in all!!
Stayed 5 nights in Dec 2025

6/10 Okay

Francisco

Stayed 5 nights in Dec 2025

10/10 Excellent

danielle

Stayed 2 nights in Jan 2026

6/10 Okay

Aviella

Stayed 8 nights in Dec 2025

10/10 Excellent

Samantha J, Vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Cody

Stayed 5 nights in Dec 2025

6/10 Okay

Reuben

Stayed 4 nights in Dec 2025

6/10 Okay

David, Pacific Palisades

One of the main reasons you come to the Westin Maui at Christmas is for the beach. The Westin has seemingly farmed out responsibility for umbrellas and chairs to a third party. This company doesn't have near the equipment to supply the hotel guests with what they need. And for the lucky few that get up at 730a to get said umbrella and chairs, two chairs and an umbrella will set you back 150.00 dollars which is not included in the "resort fee". Price gouging at an insane level. It was terrible watching the looks on the guests faces when they were told the fee and that they were none left anyway. We often go to the Westin in the Cayman Islands at Christmas sometimes and this umbrella/chair policy is not a thing. We went to the Westin ULU kitchen last night and the food was good. The only problem was the kids menu. My wife ordered the adult portion steak fritte and one of our children had the steak fritte from the kids menu. The steak from the kids menu was of terrible quality. We ordered from the kids menu for portion size not poor quality. The first night we arrived we noticed our bathroom sink was plugged and building maintenance came about an hour later to fix it. Even the toilet paper was cheap. When we called up for a bathrobe they forgot to send it and then we asked two hours later and it eventually arrived. I could go on but I'm sure l've made my point. The hotel itself is decorated nicely and there were local singers and dancer which were fun to watch.
Elevator log jam every morning all morning.
Stayed 7 nights in Dec 2025

8/10 Good

Nora

Stayed 4 nights in Dec 2025

4/10 Poor

vyacheslav

Stayed 7 nights in Dec 2025

10/10 Excellent

Jason Adrian

Liked: Cleanliness, property conditions & facilities
Room clean and staff hospitable.
Stayed 6 nights in Dec 2025

2/10 Terrible

Ahmed

Stayed 9 nights in Dec 2025

10/10 Excellent

Zephanie

Stayed 7 nights in Sep 2025

10/10 Excellent

John, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shopping and food options
Stayed 7 nights in Dec 2025

10/10 Excellent

Sabeer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room service. Good food.
Stayed 5 nights in Dec 2025

10/10 Excellent

Anil

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

10/10 Excellent

Shamir

Stayed 5 nights in Dec 2025