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Sergei Palace Hotel

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Photo gallery for Sergei Palace Hotel

An outdoor seating area with wicker furniture and a glass table, surrounded by trees and a building with arched windows.
A garden with a palm tree, a pool, and a stone pathway.
A neatly made bed with a striped bedspread, two pillows, and two towels arranged in a heart shape.
A courtyard with a stone tower, lush greenery, and a pathway leading to a building with a tiled roof.
A spacious hall with marble floors, columns, and classical ceiling artwork.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Heleni ha-Malka St 13, Jerusalem, 9510112
  • Place, Ben Yehuda Street
    ‪3 min walk‬
  • Place, Notre Dame of Jerusalem Center
    ‪8 min walk‬
  • Place, Mamilla Mall
    ‪8 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a chair, and a bathroom visible through an open door.

Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

  • Garden view
  • 248 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a nightstand, a chair, a window with curtains, and wall-mounted lamps.

Classic Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking

A neatly made bed with a striped bedspread, two pillows, and a set of white towels.

Junior Suite, Non Smoking

  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Twin Room, Ensuite (Twin Deluxe)

A hotel room with two beds, a wooden nightstand, a chair, and a large window with curtains.

Classic Twin Room, Ensuite (Twin Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Non Smoking

A bedroom with a bed, a chair, a desk, and a window with curtains.

Deluxe Suite, Non Smoking

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double room-Superior-Ensuite with Bath

A hotel room with a bed, desk, chair, and a telephone on a bedside table.

Double room-Superior-Ensuite with Bath

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Classic Double Room, Multiple Beds, Non Smoking

A hotel room with a wooden desk, a television, a lamp, a chair, and a vase with flowers.

Classic Double Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Classic Twin Room, Ensuite (Twin Deluxe)

A hotel room with two beds, a small table with a vase of flowers, and a wall with three framed pictures.

Classic Twin Room, Ensuite (Twin Deluxe)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Jerusalem

With a stay at Sergei Palace Hotel, you'll be centrally located in Jerusalem, within a 10-minute drive of Western Wall and Mount Herzl. .This hotel is 0.4 mi (0.6 km) from Ethiopian Church and 0.8 mi (1.2 km) from Garden Tomb.

What's nearby

  • Ben Yehuda Street - 3 min walk - 0.2 miles
  • Notre Dame of Jerusalem Center - 8 min walk - 0.5 miles
  • Mamilla Mall - 8 min walk - 0.5 miles
  • Jaffa Gate - 12 min walk - 0.7 miles
  • Jerusalem Great Synagogue - 13 min walk - 0.7 miles

Getting around

  • Yekuti'el Adam Station - 15 min drive
  • Jerusalem Biblical Zoo Station - 20 min drive
  • Ben Gurion Airport (TLV) - 51 min drive

Restaurants

  • ‪Tacos Luis - ‬6 min walk
  • ‪The Coffee Bean (קופי בין) - ‬2 min walk
  • ‪Kadosh (קדוש) - ‬4 min walk
  • ‪Coffee Nadi - ‬6 min walk
  • פיצה פפידו

About this property

Sergei Palace Hotel

Sergei Palace Hotel offers 22 accommodations with safes and slippers. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 22 guestrooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and slippers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
Sergei Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: ILS 40 to 60 for adults and ILS 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Library

Family friendly

  • High chair
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 105.0 per day
Cribs (infant beds) are available for ILS 105.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ILS 40 to 60 for adults, and ILS 40 to 60 for children
  • Airport shuttle fee: ILS 380 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: ILS 105.0 per day
  • Rollaway bed fee: ILS 105.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note, the dining facilities at the property are non-kosher.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sergei Palace Hotel Jerusalem
Sergei Palace Jerusalem
Sergei Palace
Sergei Palace Hotel Hotel
Sergei Palace Hotel Jerusalem
Sergei Palace Hotel Hotel Jerusalem

Sergei Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 118 reviews
Rating 8 - Good. 31 out of 118 reviews
Rating 6 - Okay. 7 out of 118 reviews
Rating 4 - Poor. 7 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Beautiful and safe hotel with friendly and reliable staff. I plan to stay here again in the future.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Natali

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Jerusalem

Good location to see both the old and new part of Jerusalem. Nice garden, good breakfast, friendly staff.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility, friendly staff, clean, beautiful gardens. Great breakfast. Nice area to walk to downtown & old city.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is only 3 blocks from Old Town and close to all shopping and dining. Great price for such an amazing place. Their entire staff especially Bashar are very helpful, interesting and supportive. Will come stay here again!
Stayed 4 nights in Jul 2023
Verified review

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities
fantastic location you can do it all just by walking good price free parking nice stuff . Brakefast is only basic Room is big clean basic furnitures .The garden and arcituctures are relaxing .Rafael ben nun -Israel
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay in Jerusalem

Very nice place. Big courtyard where kids can play easily. I recommend this place.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Very comfortable and friendly.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but very nice room. Prime location.

Basic but very nice room. Prime location.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great staff.

The hotel is well located for both the old town and restaurants. It also has good access to public transport. The staff were very helpful and rooms were cleaned daily to a very good standard. If you're staying in one of the rooms facing the street it can get a bit noisy but it didn't go on too late.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very unique and quaint property in Jerusalem, a short walk from the old city. Beautiful gardens and outdoor dining area
Stayed 6 nights in Sep 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful garden great location

Amazing personal and beautiful garden. Only suggest is the breakfast was quite simple and repetitive
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

naftali

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was pleasant. the grounds are lovely. there was a weird smell in the room and the design is very simple.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been batter.

Stayed 4 night sin April 2023. Couldn't have been better. Great breakfast.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a charming old world stay with location to food and Jaffa Gate, a beautiful garden and restaurant and great varied healthy breakfasts, well, the Sergei is for you! We loved every minute and so appreciate the support of Alex at the front desk, a waiter who always had a warm friendly demeanor. Staff were just lovely. We stayed 7 nights.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and renovated historical building.

Fantastic location, great renovation of an historical building. Clean basic room. Friendly staff - and helpful. 12-min walk to the Jaffa Gate. Dinner was tasty. Breakfast selection was good.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is about 7,8 minutes walk from light rail station. Also convenient to walk to attractions and lots of eateries. Nice and friendly staff. Breakfast is good. There’s a restaurant next to the hotel. We love the food, especially the Russian recipes
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Place and staff are very nice and friendly, specially Mohammed on reception that unfortunately I couldn’t say good bye. Adding Alex as well where helped us when we arrived there. One thing that could improve is the wifi signal on the rooms, overall I would recommend to everyone.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old building… a former Russian hospice. It is dates but clean and the beds are comfortable. It is on an excellent location just up the Street from the trolley. Breakfast is good…Russian… but you can get an omelette and different egg options. The staff at the restaurant were especially attentive and really did their best to please while the rest of the staff was helpful and friendly. I would stay there again.
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience

Great location and beautiful gardens. Be aware that if you have an external faced bedroom closest to the bars around 50m away you may experience noise at night at the weekends. Otherwise very quiet and relaxing. Staff very helpful and friendly and would stay again.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Idrees

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located very close to Jaffa Street. Need to provide help and advise for local tours. Need to use proper crockery and cutlery rather than disposables.
Verified review

8/10 Good

Marty D.

Liked: Cleanliness, property conditions & facilities
Hotel property was built in 1886 and was recently renovated . No elevator but only 2 floors . Israeli breakfast was adequate . hotel sign in front very small so not easy to find the first time . hotel staff nice and helpful ...especially Elena
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical building. The restaurant was worse : poorly organized, short staffed, lacking choices in the menu. Too expensive.
Verified review

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked staying here for 5 nights as it was very close to restaurants and businesses to shop at. The palace was quiet except it was the World Cup finals so we didn’t mind a bit of noise. Our room had a bedroom and a sitting room , which we loved after spending a full day walking around the country. One room for sleeping, one room for hanging out. The breakfast was a bit boring as we were the only ones staying there for a few of the days but the staff made the breakfast as enjoyable as possible.