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Grand Hyatt Jeju

5.0 star property

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Restaurant
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Premium bedding, minibar, in-room safe, desk
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
$202
$184 nightly
$202 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Place, Cheju Halla General Hospital
    ‪7 min walk‬
  • Place, Paradise Casino
    ‪9 min walk‬
  • Place, Nuwemaru Street
    ‪9 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(20 reviews)
  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • Mountain view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • Sea view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)
  • Sea view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Sea View

9.2 out of 10
Wonderful
(13 reviews)
  • Sea view
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • Mountain view
  • 2099 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Twin Beds

Grand, Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(19 reviews)
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Mountain View, Corner

  • Mountain view
  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Diplomat)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 2 Twin Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Twin Beds

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior
Lotte Hotel Jeju
  • Pool
  • Free airport shuttle
  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, 1,012 reviews
$169 nightly
The price is $186
Feb 9 - Feb 10
Total with taxes and fees
Lotte Hotel Jeju

About the neighborhood

Jeju City

In the heart of Jeju City, Grand Hyatt Jeju is within a 5-minute drive of Nuwemaru Street and Halla Arboretum. .This luxury hotel is 2 mi (3.2 km) from Iho Beach and 3.3 mi (5.3 km) from Dragon Head Rock.

What's nearby

  • Cheju Halla General Hospital - 7 min walk - 0.4 miles
  • Paradise Casino - 9 min walk - 0.5 miles
  • Nuwemaru Street - 9 min walk - 0.5 miles
  • Nexon Computer Museum - 2 min drive - 1.1 miles
  • Halla Arboretum - 3 min drive - 1.5 miles

Getting around

  • Jeju Intl. Airport (CJU) - 8 min drive

Restaurants

  • ‪맥도날드 (McDonald's) - ‬1 min walk
  • ‪그랜드키친 - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪Pocha - ‬2 min walk

About this property

Grand Hyatt Jeju

Luxury hotel with 14 restaurants, near Nuwemaru Street
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Make yourself at home in one of the 1600 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Pocha, one of the hotel's 14 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jeju City? This hotel has 3724 square feet (346 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pocha - Onsite restaurant.
Grand Kitchen - Onsite buffet restaurant. Open daily.
Noknamu - Onsite restaurant. Open daily.
China House - Onsite restaurant. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (96 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 781 out of 1021 reviews
Rating 8 - Good. 127 out of 1021 reviews
Rating 6 - Okay. 56 out of 1021 reviews
Rating 4 - Poor. 23 out of 1021 reviews
Rating 2 - Terrible. 34 out of 1021 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The largest hotel/resort in jeju-city - extensive amentiies, restaurant, shopping options. Free parking. Excellent service and staff. Room with fantastic city/ocean view and expansive windows to enjoy the view. Enjoyed coffee/breakfast and dinners at the Pocha restaurant, where with beautiful views of the city, and helpful excellent staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sook, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so big and beautiful. I will come back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I can say is fabulous!!! The room size, use of space, decor, and view were top-tier!!!! Treat yourself and your loved ones of visiting JeJu. The location was quite walkable and the laundromat being nearby, added to the awesomeness of the stay! When they say “DREAM TOWER” in the title of this Grand Hyatt, they are NOT exaggerating! There is a mall in the lower level and a casino (which) we didn’t use. I truly wish we could have stayed here for about three more days!!!! The price was far below what one would pay at a Grand Hyatt anywhere else in the world! Absolutely phenomenal!
In the lobby.
Outside the Grand Hyatt.
Stayed 2 nights in Sep 2025

8/10 Good

Keri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt Dream Hotel in Jeju is the definitely the star hotel in Jeju City. Grand towers, impressive range of restaurants, and best facilities on the island. The concierge Suzy was fantastic and very helpful. The breakfast buffet was always delicious. There was always a line though to get in; the check-in dining system was inefficient. Indoor pool was nice but wish it was better designed for lap swimming. One end was curved. Would go back and stay there.
Stayed 3 nights in Oct 2025

2/10 Terrible

Lu

Sucks
Stayed 3 nights in Oct 2025

6/10 Okay

KEVIN

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Easy access from airport, hotel has strong Chinese scent, poor air circulation in room. Lots of parking. Very tailored to visitors from China.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammad

Stayed 3 nights in Oct 2025

10/10 Excellent

Yu Yu

Stayed 3 nights in Oct 2025

2/10 Terrible

Eunhye

Stayed 2 nights in Oct 2025

8/10 Good

Phuc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice large rooms with floor to ceiling windows. The view of the coast was amazing. Large bathroom with a nice tub and separate shower. The staff was ok, but some seating in the lobby would be lovely as there are zero places for people to wait for others except for the lounge area. The 7-11 in the middle floors was a god send as we used it often. Would have been nice if they provided hot water to prepare some of the items they sold though. Room service was pretty good and the food was better than what we were expecting. Many restaurants surround the building.
Stayed 6 nights in May 2025

8/10 Good

Jenna

Stayed 1 night in Sep 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the Grand Hyatt Jeju. It has wonderful staff, the rooms are great. We were even upgraded to sea view rooms cause the hotel could not accommodate adjoining room with our parent. Everything is great except it is too big. It feels like a Las Vegas resort. Crowded and looses some personal charm. This is no means the fault of the staff, at every point, when I needed help, the staff is 100% helpful. It s more of the hustle and bustle and not an island vibe
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jit Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd stay here because Grand Hyatt Jeju was our favourite hotel for the previous trip and remains the best of the 4 hotels we stayed in Jeju for this trip. The hotel staff were perfect in every aspect. We got a room with club access. The room was huge with a spectacular view of the city all the way out to the mountains and sea. While the food choice is limited in the club lounge, the food served is delicious. We also enjoyed the buffet breakfast in the grand kitchen. Looking forward to our next trip to Jeju and we will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Grand Hyatt Jeju. The room was so spacious and lovely.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much faultless; spectacular view from the outdoor pool, my hotel room & the sky lounge (38F). Only constructive criticism I have is about the slow sink drainage.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonia, San Mateo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big and nice view!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful as was view
Stayed 3 nights in Sep 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay because the hotel is beautiful and so many options for food. The pool is magnificient and opening late was an excellent idea. The shopping stores within the hotel was very reasonably priced. The buffet lunch was very delicious with so muc variety. The free shuttle bus service was very useful and welcomed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful. The hotel room was amazing…!!! The room was very spacious. Air con in the room not great. Free car parking for hotel guests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deeksha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a city in Itself and what an amazing room and view !
Stayed 1 night in Sep 2025

8/10 Good

Charles Yishan, Perth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel facilities👍 But the services may need to be upgraded at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yeun soo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities
I think from a couple of years the quality of the hotel has gone down a lot. Was really looking forward to my stay this time but was a little bit disappointed with the food and overall smell of the hallways of the hotel. However the pool is always great
Stayed 2 nights in Sep 2025