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Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany - Louisville NW by IHG

Exterior
Fitness facility
Indoor pool
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$121
$107 nightly
$121 total
Total with taxes and fees
Feb 2 - Feb 3

Explore the area

View in a map
506 W Spring St, New Albany, IN, 47150
  • Place, Riverfront Park
    ‪6 min walk‬
  • Place, New Albany Riverfront Amphitheater
    ‪13 min walk‬
  • Place, Baptist Health Floyd
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(21 reviews)
  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Pool
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  • Parking included
4.4 out of 5, Excellent, 758 reviews
$98 nightly
The price is $110
Feb 9 - Feb 10
Total with taxes and fees
Hampton Inn New Albany Louisville West

About the neighborhood

New Albany

When you stay at Holiday Inn Express New Albany - Louisville NW by IHG in New Albany, you'll be in the historical district, within a 10-minute drive of Louisville Slugger Museum and Kentucky International Convention Center. .This hotel is 11.5 mi (18.6 km) from Kentucky Exposition Center and 6 mi (9.7 km) from KFC Yum Center.

What's nearby

  • Riverfront Park - 6 min walk - 0.4 miles
  • Cultural Arts Center - 12 min walk - 0.7 miles
  • New Albany Riverfront Amphitheater - 13 min walk - 0.7 miles
  • Culbertson Mansion State Historic Site - 4 min drive - 1.3 miles
  • Baptist Health Floyd - 4 min drive - 1.7 miles

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Dairy Queen - ‬15 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Recbar 812 - ‬10 min walk
  • ‪Coffee Crossing - ‬13 min walk
  • ‪Boomtown Kitchen - ‬12 min walk

About this property

Holiday Inn Express New Albany - Louisville NW by IHG

Hotel in New Albany with an indoor pool and free breakfast
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 76 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 346 out of 766 reviews
Rating 8 - Good. 207 out of 766 reviews
Rating 6 - Okay. 91 out of 766 reviews
Rating 4 - Poor. 57 out of 766 reviews
Rating 2 - Terrible. 65 out of 766 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, reasonably priced. Great beds and pillows. Great water pressure and shower head. Breakfast excellent. Some of the best biscuits and gravy ever! Had actual ketchup bottles and salt and pepper on the table. 10 stars
Stayed 1 night in Oct 2025

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bobbi

Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service
Good service
Stayed 1 night in Oct 2025

8/10 Good

Madonna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda, Saint James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very quiet. Loved the black out blind, even though I overslept
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort
It was a nice stay. 5-star review if the window cover was in place to block the entrance lighting.
Stayed 1 night in Oct 2025

10/10 Excellent

Rhett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, I love you guys!!
Stayed 5 nights in Sep 2025

8/10 Good

Jeremy

Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 4 nights in Oct 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area was. Breakfast was very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Bathroom was stocked. Bed was comfortable. Staff was super friendly. We didn't eat breakfast or use the amenities. It was a nice stay!
Stayed 2 nights in Sep 2025

2/10 Terrible

Michelle

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This was a horrible stay! I checked in but didn’t go to my room immediately. We got back late. Sat our stuff down & saw a roach race across the table! Killed it then flushed it. Went to call the front desk & the phone didn’t even work! So we checked the room throughly and didn’t see anymore. I had already put on night clothes, too tired to go to the front desk, plus the parking lot was full. I knew they couldn’t change my room. Checked in the bed, saw nothing, so we went to sleep. At 5:45 am we were woke up by a lady screaming at her husband. I thought she will stop in a minute but she didn’t. Looking back on it I should have just called the police because I picked up the room phone to call the front desk but had forgot…..it doesn’t work!! She screamed at him on & off for 2 hours. There is no way that the desk clerk didn’t hear it…no way!!! Around 9 am the woman was outside in the seating area & started yelling again. Now I know everyone at breakfast heard her. I literally opened my blind giving her a look then she stopped. Go to take a shower and find mold in the corner of the ceiling! When I checked out Anglea was working. She was so very nice. She said she would give me a couple of nights free for my issues. I told her I wasn’t looking for anything free but I appreciated her doing that. Turns out I didn’t get any free nights. I have to pay. Very disappointed in the entire experience!
Mold in the ceiling of the bathroom
Mold in the ceiling of the bathroom
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Breakfast was very good. The staff was great and accommodating, as they gave us a room with no window shade or curtain. They did give us an extra blanket to put over it so no one could see into our room. I don’t understand how they can be ok knowing a room was exposed to the public like this and a part was on order? They should have not had this room available. The surroundings around the hotel was poor and unsafe. Many walking around the property on drugs.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was great, we didn’t have the breakfast. No reason
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, breakfast had amazing options and the staff we're wonderful!
Stayed 4 nights in Sep 2025

8/10 Good

Gabriel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall good hotel experience
Stayed 5 nights in Sep 2025

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Sep 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't at the hotel much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ongelee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geocaching trip

Comfortable and clean
Stayed 1 night in May 2025

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christina

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were great and fresh
Stayed 2 nights in Sep 2025